Hyatt Regency Bangkok Suvarnabhumi Airport

Be careful with the Hyatt Regency hotel near Bangkok airport. It’s a nightmare. I have never in my life seen a hotel this filthy. Absolutely disgusting. I’ve uploaded photos so you can see I’m not exaggerating. The mattress and everything else looks like it’s over 20 years old. Nobody maintains it, nobody cares. Honestly, it’s revolting to even think about sleeping there — just look, it’s horrifying. On top of that, I was forced awake at 5 a.m. because the blackout curtains are nowhere near 100% — the room fills with light. So don’t waste your money or your energy on this disgrace of a hotel. It’s trash.

Attention to detail is what makes or breaks a hotel. The expertly placed rail by the bath was so helpful. But closing the blind for privacy from friends in the room was tricky but finally manged it.

Great 5 star hotel just 300 meters from the BKK airport! A nice (almost entirely private) shuttle runs every ten minutes for both pick ups and drop offs so you should never have to wait too long for your ride (they have a little Hyatt Regency desk on level 2, gate 4 of Arrivals which is very easy to find). This hotel used to be the Novotel and their contract with the Airport ran out in early 2025 so the Hyatt Regency took over. So it definitely got a bit of an upgrade in the last 6 months. This is a very classic and classy hotel with an incredible pool (perfect for the kids to splash around before their big flight). The hotel is massive and has a lot of wood themes and Thai Buddhist art and does not have that ultra-modern “space age” feel of some newer hotels in downtown Bangkok. But this is not a disadvantage. The decoration is something like you might see in the king of Thailand’s estate- classic but not tired. Regal but not not pretentious. It feels right and I thought the furnishings were both warm and inviting while casting a vision of a grandiose space at the same time. They have struck a good balance here and I liked both the rooms and the lobby. I ate dinner and breakfast here and both meals were worth it. The Thai dishes on the menu were all well prepared and up to a good local standard and the Oreo New York Cheesecake was mouthwatering! Breakfast was thoughtful and had great little touches including homemade juices, a mini bagel and homemade cream cheese bar, French toast, pancakes, donuts, fresh fruit, made-to-order omelettes, a nice salad bar, and a great yoghurt and Muesli bar with lots of toppings. Definitely something here for everyone. I highly recommend this place for a wonderful relaxing stay. In my research there were a few questionable 3 star hotels, some strange home stays, and some cramped sleep Pods within a few km of the BKK airport. But this was hands-down the best and most convenient of all the hotels in a 5 to 10km area of the airport. A great way to start or finish any Thai vacation!

Lovely hotel but a bit dated interior. Probably ensure the air inside the room is fresh

I had a pleasant stay at this hotel. The mattress was very comfortable and contributed to a good night's sleep. The staff were friendly and helpful. The fitness facility was well-equipped. The shuttle bus to the airport was fast and reliable. A big advantage is that you can reach Terminal 1 on foot within a few minutes via an underground passage, where you pass the Superrich currency exchange. The fruit provided in the room was a nice extra. Some drawbacks were the unpleasant smell in the room, possibly because the windows cannot be opened and the interior is somewhat dated. I also found the room numbering a bit confusing—for example, a room on the second floor was numbered 1432. Additionally, it took me some time to find my way to the fitness center. Despite these issues, I had a good stay overall.

Location is good. However, it’s really pricey. Even basic items at the bar (such as simple chocolate bar, a condom) are being priced at about four times the usual cost. I believe these basic items should be complimentary. Additionally, the breakfast is unreasonably expensive.