Welcomhotel by ITC Hotels, Richmond Road, Bengaluru

Overall, the experience was satisfactory, with a few areas for improvement. The service could be more attentive to the order of guests; one guest who arrived before me was served first. The bathroom area could be cleaner. The food was generally pleasant but could use a little more flavour. An omelette was suggested by one of the waiters, but unfortunately, there was no follow-up when I requested for one.

I had a very comfortable stay overall. From the presentation of the property to the quality of the service, everything was excellent. There are a few areas that could be improved to make it a true five-star experience, but overall I was very satisfied. I would definitely recommend it, especially for solo travellers.

Amazing hotel, very good service given by the hotel. Food is also good

I stayed at Welcomhotel ITC and really loved how awesome the staff was during my 3-day trip. Their rooms are clean, housekeeping was super quick, and the breakfast spread was small but the live counter had plenty of options. It was awesome to try their in-house chocolate brand- Fabelle – they were delicious. Overall, my stay was lovely at Welcomhotel ITC, and I plan to stay there every time I'm in Bangalore.

Service was terrible. Had repeated problems with basic facilities like safe and key cards which the hotel eventually fixed. But overall was a poor customer experience. ITC Hotels should do better.

The location is very good and easy accessibility to major areas of Bengaluru.

From the hotel: "We hope the that your stay at WH Bengaluru was truly exceptional.” - NO IT DEFINITELY IS NOT!!! with this quality of flooring and the type of thin beddings… the room is dated… and there were molds in the toilet please the hallways raked of body odor... not to mention the breakfast food is terrible… i cant even make a decent salad because of such a lack of food and there are not enough meat! Very bad experience, please avoid this hotel!

Good location, clean and good service

Old hotel