Pengguna Tetamu
12 Januari 2023
I stayed for 4 days in this Hotel *****with my family in a room with beds for 3 people. This is another Hotel which has a Good Infrastructure but has been affected very badly by Covid and the resultant lockdown so much so,that they still havent reopened the Restaurant n the Bar.The rooms are functional as well as the kitchen,to provide room service as well as for meets n conferences. The Good things first:The rooms were big enough and were clean including the bed linen.The bathroom too was big and neatly maintained.The Service was Very Good with everyone trying to help from the GM to the Room Service Boys.Special Thanks to the GM,Mr.Hegde n the House Keeping in charge,Mr.***junath.Thanks are due to the Front Office staff,M/s Prasad n Divya n especially to Ms.Latha.The Common areas are maintained well enough though some things need replacement like Sofa seat covers in the Lobby area as well as in the Restaurant area. There were quite a few drawbacks too.Hope ***y of these are looked into so that more ppl return to the Hotel.One of the main things is they dont provide a single piece of soap.They have a dispenser at one end of the toilet with an all purpose gel/liquid,which is near the Shower area.The Wash basin is at the other end of the room n one has to go the other end to get the gel when using the Wash Basin. We had requested for a shower cap but they didnt have the same.They dont provide Shampoo or the usual kit that is provided in ***y hotels.There is a small cupboard where clothes can be hung and a suitcase/bag can be kept.This being a room for 3 persons,there was no rack/small table to keep the bags. Hot water is available but there is no consistency...sometimes,one gets hot water..at other times,it is lukewarm water n we had to inform thereception reg the same. The food is very average...a few items are good but the rest are just average stuff.The buffet breakfast is okay but most things are repeated day after day and the cooking n taste in general need a lot of improvement.
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