They was a receptionist working at night time she’s was horrible service mine,.and yelling at me that was no have my reservation number on they hotel computer,..i was say back and ask her politely that can you please check my name and last name,..but she turn her old wired face to me that no have but I was watching her ..she not even check anything and try to charge me more money for 1 night,..but i did say back the i already pay for it from trip.com..( it’s my first time bad experience with this lazy receptionist old woman),..normally i use trip.com never have any problems with my booking before,..after that i have to call trip.com call center by myself and ask for help..then she pick up the phone call from them hostel from trip.com service people and start checking my name on them computer then finally they find my name as was say to her at the beginning but she ignored me and not do and try to charge me more money for 1 night like a scammer,.!!!what a horrible experience never again.
Terjemah