lebua at State Tower

Lot of noise in the room because of some constuction in rhe next room . Overall superb hotel , great location and good food .

Positives: - Spacious Rooms: Guests will appreciate the generous room sizes. - Special Gestures for Celebrations: The hotel acknowledges special occasions like honeymoons with a small slice of cake and heart-shaped balloons on the bed upon arrival. Negatives: - Aged Furniture: The room's furniture appears old and could use updating. - Quality of Welcome Gift: The welcome cake was dry, indicating it wasn't freshly made. - Medicinal Policy: Unlike some lower-starred resorts, the hotel refuses to provide over-the-counter medications like heartburn remedies. - Service Rigidity: - Rooftop Restaurant:Guests cannot view the menu without making a reservation first. - Limited Amenities:Requests for common items like mint were denied, even though it's used in the hotel's beverages. - Room Upgrade Issues: Despite online availability, requests for room upgrades for lounge access were declined. - Language Barrier:The staff's level of English does not meet the expected standard for a 5-star hotel. - Flexibility in Service: Simple requests, such as for a few slices of cheese at the restaurant, were met with confusion and denial, indicating a lack of flexibility and willingness to accommodate guest needs outside of the standard offerings. Overall, while the Lebua Hotel has the potential to offer a memorable stay through its spacious accommodations and celebratory gestures, its service limitations, adherence to inflexible policies, and challenges in guest communication need significant improvement to align with the luxury experience it aims to provide.

I have stayed at this Hotel before, can not fault the Hotel. The buffet wasn't up to much in the morning and afternoon, plenty of Drink. Last time you could choose from a menu and relax my the Pool.

It's a very comfortable hotel with amazing views and nice breakfast. Very enjoy staying here.

it’s a very nice hotel to stay, staffs hv good hospitality and extremely helpful. can tell the hotel has certain age as well, but it looks very well preservation.

Well this is a lovely experience staying here in the fabulous hotel…. Everything was of the highest quality and staff are very professional and friendly went to roof top and had a good look around plus soaked the experience up breakfast was ridiculous….. so so much to choose from .. balcony was lovely sat out at nite and this morning…. Defo worth a visit it’s got a very special feeling and atmosphere I enjoyed it very much I been 15 years or so ago and it still felt outstanding

One of the best hotels at Bangkok I visit Bangkok since 1993 and Lebua is my favorite one 👌🏻

The hotel is ok, with extremely spacious room which is nice. There is very good F&B with Michelin stars restaurants and amazing rooftop bar. The main Building lobby (not hotel lobby) looks crapy though and almsot like a ghost town The deposit asked upon arrival was however not in line with the market a 10000THB was asked whereas other hotel would ask for similar length 2-3k THB Deposit.

Nice experience, everything is amazing, I’m so happy to stay here and for sure I’ll come again