Hotel terbaik di Koh Samui

The large hotel has modern and very clean rooms and a very good room service. The TV in my room did not work. The swimming pool is very nice but unfortunately there is no gym available. You can rent a motorbike there for 300 baht per day (quite expensive) but unfortunately the staff there is not easy to reach when you wanna return the bike. You can park the bike at the nearby Central shopping mall which is quite complicated because the parking space is very narrow. All in all I would recommend the hotel!

Best experience with our private pool room suite Room is so spacious and with your own infinity pool overlooking the ocean it is just magical and mystical Th staff are absolutely welcoming and go over and beyond to help you have the best stay Although communication isn’t the best they try to understand and accommodate your personal preferences Cannot name all the staff there but all of them from the main boss down to security guard just will do everything to make you happy A mention to Mr Joe, he always was there to help us enjoy our stay and even gave us a personal tour to our wonderful buffet seafood dinner, thanks Joe Also San and Joe for our special anniversary dinner which you designed so we could have it on the beach which almost didn’t happen because of the weather The girls in restaurant and the top chef making our meals All the staff went above and beyond to make our stay most memorable Thank you all for your welcoming arms We wish you all good health hope to see you all again Angela and Bill Mihalakis room 108

Была на Пхукете в далеком 2014. безумно понравился Тай! Влюбилась. после Индонезии с подругой решили все же поехать в Таиланд! но теперь через Пхукет на Самуи и Панган! что ж ! 6 лет прошло! а тай изменился. Пхукет стал дико руссским, бездушным,никаким. туристическим одним словом! благо был всего 1 день и мы на утро стартанули на Самуи. ехать с Пхукета минимум 5 часов по скучной дороге. ждать паром час. и плыть мин 40. и вот мы на Самуи! едем еще час до отеля по бездорожью.. ну в целом, первые впечатления, че то не то( приехали в отель. Здрасьте приехали. номер без балкона.... дышать нечем.. душно. в номере пахнет могнолией(ненавижу ее) утро.. завтрак. так себе. но голодным не останетесь. кофе на любой вкус. горячее, салаты. из фруктов арбуз вкусный и дыня не ок).. ну все. и да. русских 80%. будьте готовы! Тагил ждет вас))) другое дело остров Панган.. но это уже совсем др история.)

We stayed here for 6 nights. in January 2023. Staff were friendly, respectful, accommodating & wanted to make our stay wonderful. Special thanks to a lady who ensured our room was really special and cleaned. The room was great and the bed was comfortable. Breakfast was awesome and an old man was there, paying attention to all the guests. The hotel in ideally located right on a road opposite of Chaweng Noi beach that is very quiet and amazing place to suntan and relax. A seven eleven is near by the Hotel just 10 min walk. it is 100 Baht to take into the town center by tuk tuk. We rent a motorbike from the hotel which was brand new and we did not need to pay for a taxi anymore. The hotel restaurant offers a variety of foods & overlooks a nice pool with lovely setting. I would definitely come back here & would recommend it without hesitation. Thank you Chaweng Noi Pool Villa for an amazing holiday.

Great Boutique hotel in Chaweng. Excellent value. The room were sparking clean and has everything one needs including beach towels and umbrellas. There is a pool but not gym which is fine. It is centrally located. The breakfast is OK but sufficient. Had a quick dinner meal one night since it was raining and had a long day and did not want to venture out to the many restaurants in the area. There was no one else so we did not have high expectations but the meals were excellent and my friend raved about the drink he got. The entire staff were excellent and so kind. Front desk were efficient and warm. The concierge had GREAT recommendations on tours. We took all the ones she recommended and were not disappointed. This part of Chaweng beach is OK. Not a swimmers beach, more of a just a dip in the ocean place. I was not able to take advantage of the Kayak but did that anyway on one of the tours we took. I love Samui and will definitely return and if staying in Chaweng will definitely want to be at The Stay again.

My recent three-night stay at the Renaissance Koh Samui was an enchanting journey, filled with an exceptional level of service that beautifully compensated for the hotel's aging facilities. From the outset, the resort's fusion of Asian and Thai architectural elegance warmly welcomed us, accentuated by the delicate blend of styles and the presence of wood-clad interior columns, real wood floors and furniture. This seamless integration of tradition and geographical context, with brick and tropical roof tiles, created a captivating atmosphere. The lush foliage and well-grown trees embraced the surroundings, creating a vivid backdrop that captured the essence of the beachfront location. While time had etched its marks on the facility, the fusion of architectural styles and natural elements into the design remained a captivating feature. Our overall experience was outstanding, even as we encountered a few unforeseen challenges. On our second night, our beachfront BBQ plans were thwarted by the weather. The staff's quick thinking and adaptability came to the forefront as they seamlessly transitioned the venue to an indoor space. The speed and willingness with which the entire BBQ setup was moved indoors showcased the dedication to providing the best service possible. Moreover, on our third night, the pool bar staff went above and beyond by suggesting a private beachfront dinner to make up for the previous night's interruption. Though this well-intentioned plan was again impacted by the weather, their commitment to ensuring our satisfaction remained unwavering. What truly set this experience apart was the unwavering dedication of the staff. Their warmth and attentiveness overshadowed any inconveniences we faced. The restaurant and bar team, led by K. Woody, Honey, and Ken, consistently exceeded our expectations. Their personalized service made us feel genuinely valued as guests. The culinary journey, particularly the breakfast led by Executive Chef Chef Seng, was a delight. Despite the aging signs of the facilities, the culinary offerings maintained an impeccable standard. The coconut water coffee, and Samui Egg Benedict were exceptional, showcasing Chef Seng's expertise in curating a blend of local and international flavors. In summary, my stay at the Renaissance Koh Samui was a testament to the power of exceptional service to transcend the limitations of aging facilities. The resort's captivating fusion of architectural styles, the embracing of its environment, and the staff's dedication created a memorable retreat. The team's responsiveness, especially during weather-related interruptions, demonstrated their commitment to guest satisfaction. As I reflect on my stay, it is clear that the warmth of hospitality and the genuine care extended by the team are what truly define the Renaissance Koh Samui.

Jeg boede her i fire dage, sammen med min kæreste. Vi havde først bestilt to overnatninger, men valgte at blive yderligere to. Hotellet ligger et utroligt flot sted, lige ud til Lamai Beach. Her kan man frit bruge hotellets liggestole, sækkestole med mere. Personalet er meget smilende og hjælpsomme, hvilket gjorde besøget super godt! Derudover er der en god pool og god mad til en fin pris. Der afholdes også grill aftener med live musik, cocktail aftener osv. som var hyggeligt i restauranten med udsigt til stranden og havet. Vi kunne sagtens forestille at komme på besøg her igen i fremtiden ☺️🙌

1. Had 2 separate bookings and requested them to make it a back-to-back reservation so I have the same room throughout my stay. Had informed them prior to arrival (assured me it’s done), had to request and remind again upon check in (apparently wasn’t done). Came by the front desk to check on it a day before my 2nd booking (it wasn’t done yet again!). The next day, my key wasn’t working as it wasn’t programmed for my entire stay. They gave me a bogus reason that I need to check in again when I was assured everything was resolved on 3 occasions! 2. Requested for late check out and was told to check again on the eve of my departure. Checked on the eve of my departure, to only be rejected for late check out. Was repeatedly told to keep my luggage at 12pm when I was trying to reason with them. We know we can leave our luggage like any other hotel but didn’t want to. Hence, the late check out. The staff should be able to see the occupancy forecasts and manage my expectations upon check in and not disappoint me on a later day. 3. Shared my negative experience and after some empathetic requests (I didn’t want any monetary service recovery), was given an extra hour for late check out. They said that’s the best they can do. 4. Make sure to lock all your valuables in the safe. Housekeeping left my door ajar after make up room. I only found out when I returned at night! 5. Nice beach bar but basic cocktails. The minimum spent for a sofa/bed is ridiculously high. So visit other beach bars with better service and cocktails. 6. To all that’s reading this, don’t expect any empathy and assistance from this hotel. Don’t make any request! They can’t resolve them! I gave them 2 stars for the below. Positives: 1. Location is okay, quiet area with some stores and restaurants 2. Staff was friendly and pool is warm to dip 3. Breakfast acceptable.

Overall it was fine, good value but not amazing. Downsides were a very hard bed that could only be minimally improved with a mattress pad and loud noise from nearby clubs till early morning. When problems arose, like the room key not working, the staff worked quickly to try and fix the problem. The breakfast was very good, private beach and service were great, AC worked well in the rooms, and the cleaning staff did a great job every day. I won’t stay here again, but only because of the bed. That’s a dealbreaker for me.

This is not the first time we have stayed at this hotel. But for the first time since the pandemic. Its main advantage is access to the private beach of Chaweng Noi and the infrastructure of the First family hotels. The hotel itself consists of several buildings with an average pool. The room has everything you need to relax. Because the hotel had just opened, there were only a couple of guests, breakfast, which was included, was served to us personally or in the room or on the terrace of the floor. Everything is delicious and quite varied. Checked in earlier without additional charges and discharged later without additional charges. I really don't want to write anything bad about this hotel. The staff works very hard and it shows. During the pandemic, the entire infrastructure of Koh Samui was badly damaged. They just recently opened. Access to the beach by the bridge (this is the only way to get there) was permanently closed. I had to ask the front desk to open it every time. Or go through First Boongalo and prove that you are on the same network. The pool is not cleaned, because there are no guests. Rooms are a bit old. They tried to freshen up, painted, but it does not help, because the furniture is the same ancient and plumbing too. Everything leaks and looks unreliable. Especially need to change all bedding. Very old pillowcases, bedspreads stained and stained. Loud air conditioning, in which it is difficult to set the temperature, but after a while you get used to the noise.