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Disiarkan pada8 Jul 2026
Pengguna TetamuThis hotel was exceptional and definitely the best hotel I've ever stayed in. The service was unforgettable and all the staff were approachable and ready to have a good chat. My family and I interacted with lots of bubbly staff with excellent service at the breakfast. The staff at the lobby were no different, they spontaneously helped us to open the doors and pull our luggages with friendly words of greeting. The concierge workers were also a great help with finding our way around the big city of Jakarta, and had a great knowledge of the surrounding area. Additionally, they allowed us to check out late at 1pm even with the limited vacancies. When we accidentally dropped our bags on the floor, one concierge lady even rushed to help us pick them up. The room itself was clean and spacious with no bad odours, and the beds were extra comfortable with their memory foam pillows. Complementary water, milk, tea and coffee was also provided. The breakfast on the 90th was another memorable feature. There was a cold section and hot section for the food, and a menu you could order from. For drinks, the highlights were customizable freshly grinded juice and homemade tea with table service on a cart. The same floor also had a great view of the city skyline (I reccomend the night view and sunrise if your an early riser). The indoor pool and gym is a great stop for a cooldown if you need a break from the heat, or just want to have a workout. Both facilities were clean and convenient. The location was another big hit, the hotel was right in the middle of centeral Jakarta, and a short walk away from a bus station and MRT, along with a bunch of malls/plazas with lots of great places to eat and drink. I'd definitely come back to this hotel, and I strongly recommend you to try it out.
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Harga satu malam bermula:BRL 702
Disiarkan pada11 Feb 2026
Daniel Lee SB
2night stay at Discovery SCDB to attend a conference in Jakarta.
Booked a twin share room and this was the most unique and well designed twin-share room I have ever stayed in! 2 beds but with a separator and individual amenities for each person! 2 of almost everything including desk, TV, wardrobe & even separate wash basins! Room was clean. Wifi was stable and fairly fast.
Morning breakfast was booked inclusive and is a free-flow ala-carte breakfast ordered from their menu. Food was tasty and the restaurant ambience and service was excellent.
Check-in was very straightforward and staff was friendly, helpful and most importantly, spoke good English.
Location was excellent right in the middle of the CBD next to a huge shopping mall Pacific Place.
Overall an excellent stay. Will definitely return when next there. Highly recommended.
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Harga satu malam bermula:BRL 561
Disiarkan pada29 Jul 2026|Bilik Deluxe King
Pengguna TetamuI recently had the pleasure of staying at Shangri-La Jakarta, and it was an exceptional experience from start to finish.
I stayed in a spacious balcony suite on the 29th floor, which offered stunning views of Jakarta. The suite was beautifully appointed, combining elegant design with modern luxury and every amenity one could wish for. It was the perfect place to relax and enjoy what Jakarta has on offer.
The Horizon Club was a real highlight. The cocktails were outstanding, and the atmosphere made evening drinks a memorable experience.
A special thank you to Mr Markus Christ and his wonderful team for their warm hospitality. Their professionalism, attention to detail, and genuine friendliness made me feel truly welcome throughout my stay.
The hotel has everything you could ask for, including excellent dining options and a fantastic bar featuring live music, creating the perfect atmosphere to unwind in the evenings.
Shangri-La Jakarta delivers five-star luxury with impeccable service. I highly recommend it to anyone visiting Jakarta, whether for business or leisure, and I look forward to returning.
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Harga satu malam bermula:BRL 541
Disiarkan pada2 Jan 2026
Pengguna Tetamu
Good facilities for fitness center, swimming with cold and warm indoor pool. Breakfast is decent with combination of asian and western food.
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Harga satu malam bermula:BRL 299
Disiarkan pada5 Jan 2026
Pengguna Tetamu
A mixed bag of feelings here. I thought I was feeling lucky when they told me at check-in that I was getting a complimentary upgrade (to Deluxe) Unfortunately I was plagued with a number of recurrent issues. The room itself is very nice (311), best thing about it was the bed and the views into the city by the window. With that said, it did have a number of issues, so it was not the finished article in my mind (the safe locked without instructions, the wooden ***** on the floor coming off making me trip, the kettle malfunctioning, not hot water on the basin, so had to use the kettle to shave daily) When I arrived, it had not been fully cleaned (see pictures) All of these were actually minor issues vs. other stuff I experienced, I didn't make much of it as I was getting an upgrade. The problems came a few days later when it started raining, and suddenly I was getting sore throats in the room with the temp marking almost 25c and the air con off. I had to take mucolytics and anti-flu tablets cause I was getting a bad cold there. I was wondering if the air conduct were releasing bad spores into the air because it was so tatty (pictures attached)
So with no heating, I got cold there with 27c outside, I find this very very strange.
But the much bigger problem was a few days later when I was hearing massive thumps, bangs and wall stomping from the room right above me, they had placed a family with 4 kids on top of me and it went on at all times in the evening. It got so bad that I requested a change of room, and surprise, they gave me a really REALLY bad downgrade to the 17th floor in a much smaller room, on a really grotty floor that looked like a 2 star highway motel. I thought maybe they were penalising me. The staff at reception told me the next day the people checked out, but the same noises continued another 2 days, so they lied to me or they placed another family with noisy children. The floor on top is super thin. You can hear anyone walking as if they re stomping on it.It will drive you crazy. I also heard people next door hammering something at 1 am in the morning for two nights straight. This hotel has big structural problems. I don't pay $520 to get tortured, it felt like it at some point.
On a separate note, the breakfast service was more like a brunch, very varied and many choices (except for meat and fish that was very underwhelming) They had a temp control management problem, there were mornings when I touched the trays and they were at room temp. Also the plates for the hot section are not heated, so that with the powerful air con overhead translated into your hot food going lukewarm almost immediately, which makes it taste disgusting.
It was only the last 2 or 3 days when I started placing my plates on the griddle for a few mins with the staff's permission, when I could finally start eating hot food. Due to this, I was getting ”stomach runs” every single day after breakfast, except for two days. This is a breach of H&S
So there are several issues that affected my health here.
The restaurant and cafe in the evening had some good meals. The Mexican had some Western tucker that I enjoyed, my last meal (Mexican enchiladas) was underwhelming, felt like cantine food that was microwaved and badly, because I had to send it back for being lukewarm.
Overall I cannot recommend this hotel due to numerous health problems I suffered. I also discovered that if it weren't for the upgrade, I would have been given a horrible room like the one I saw quite possibly.(the room I received cost almost $1000 for two weeks, still very overpriced) This wasn't cheap, and I feel it was so expensive for what it was. Definitely not a 4 star, a 3 star is more befitting.
The staff was mostly corteous, And premises are up to standard only in places. The gym was very nice. The pool area nice with some views, if only a little tiny..
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Harga satu malam bermula:BRL 140
Disiarkan pada11 Apr 2024
Nugraha Yudha
Layanan yang sangat baik dari pihak pengurusan Ciputra Hotel, pada mulanya kami tidak dapat memenuhi permintaan awal iaitu connecting and twin kerana musim perayaan Aidilfitri yang tinggi, namun pihak pengurusan Ciputra memberikan kami pujian yang merupakan win win solution dan kami amat menghargai dan berpuas hati dengan perkhidmatan yang diberikan.
Kami sentiasa mengunjungi hotel ini, kemudahan yang disediakan sangat mengagumkan, dari lokasi yang strategik di Jakarta, kedudukan yang berdekatan dengan pusat membeli-belah yang sangat digemari oleh kanak-kanak, kolam renang yang besar, selamat untuk kanak-kanak, dan sejuk pada waktu petang, dan kebanyakannya harga mampu milik.
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Harga satu malam bermula:BRL 165
Disiarkan pada21 Ogo 2025|Bilik King Eksekutif
Walk n SeeUlasan: Penginapan Hotel 5 Bintang – Pengalaman Bercampur.
Saya baru-baru ini menginap di hotel 5 bintang ini Ogos 2025, yang, walaupun kemegahannya, menunjukkan usianya pada usia hampir sedekad. Hartanah ini mengekalkan daya tarikan yang elegan, tetapi beberapa aspek membuatkan saya bercampur-baur.
Bilik dan Kebersihan: Bilik ini sangat luas, tarikan utama penginapan, dengan hiasan yang agak lama dan ruang yang luas untuk berehat. Walau bagaimanapun, kebersihan adalah sederhana pada tahap terbaik. Walaupun permukaannya kelihatan kemas, terdapat tanda-tanda haus yang ketara, dan bau asap rokok yang meresap adalah kelemahan utama. Saya secara khusus telah meminta bilik bebas rokok melalui Trip.com dan mengulanginya semasa daftar masuk, tetapi dimaklumkan bahawa tiada bilik larangan merokok tersedia. Sebagai isyarat, kakitangan menaik taraf saya ke bilik tingkat yang lebih tinggi, yang saya hargai, tetapi bau rokok masih kuat, berlarutan di dalam bilik dan koridor hotel. Ini amat mengecewakan untuk hartanah 5 bintang.
Isu Perkhidmatan: Untuk menangani bau asap, saya menghubungi perkhidmatan bilik untuk meminta penyegar udara. Selepas menunggu 30 minit tanpa penghantaran, saya terpaksa menelefon semula. Kali kedua, kakitangan menghantarnya dengan segera, yang sedikit membantu, tetapi pengalaman itu dirasakan tidak konsisten dengan penjenamaan mewah hotel.
Kemudahan: Dari segi positif, sarapan pagi adalah luar biasa—pelbagai, gabungan masakan tempatan dan Antarabangsa.
Kolam renang adalah satu lagi kemuncak, diselenggara dengan baik dan tempat yang santai untuk berehat dengan pemandangan indah dalaman dan luaran.
Keseluruhan: Walaupun bilik yang luas, sarapan pagi yang hebat dan kolam renang yang menarik menjadi sorotan, bau rokok dan perkhidmatan yang tidak konsisten menjejaskan pengalaman.
Untuk hotel 5 bintang, saya mengharapkan perhatian yang lebih baik terhadap kebersihan dan permintaan tetamu. Saya akan mengesyorkan hotel ini untuk kemudahannya tetapi menggesa pihak pengurusan untuk menangani isu merokok dan meningkatkan responsif perkhidmatan untuk benar-benar memenuhi piawaian 5 bintang.
Penilaian: 3.5/5
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Harga satu malam bermula:BRL 190
Disiarkan pada3 Mei 2026
Pengguna Tanpa Nama
This is my second stay at Artotel Casa Kuningan, and no doubt the location of the hotel and hotel breakfast remains the main advantages of this hotel if you're looking for a place to explore Kemang/Kuningan/or even to Grand Indonesia less traffic jam from this hotel.
However, during this booking, what fell short was the service that rendered us speechless. We arrive at the hotel early at 10:00a.m. as we took an early flight, well aware that the hotel check-in is only at 14:00p.m. Hence, we registered our names and confirm our booking and was told that the room will be ready by 14:00p.m. So we left our luggages and went to have lunch and shopping at the malls. We reached back at 15:00p.m. and saw a different atmosphere at the reception. There seemed to be a lot of people waiting for their rooms, so since I have already registered earlier at 10a.m., I kindly ask the receptionist if my room is already check. They say wait awhile, will check. And seeing the faces of the other guests waiting at the lobby, I felt something was definitely off. And I waited until 15:20p.m. with no updates given from the staff with regards to the status of my check in, they all seemed frantic at their computers. Finally at 15:30p.m., I got the keys to my room but with no explanation on why was there this delay, 1hr30mins after the supposed check in timing and moreover, 5 hours after I have registered my name for my check in process.
To note, there was a wedding reception in the hotel on that day. This may have made the check in process much delayed, but not valid for guests to be treated this way as the wedding reception date should have been known well before and hotel management should have planned the manpower resources accordingly.
Additionally, the comfort of my stay was much interrupted too, as this time I was put to a room at level 3. Loud noises from the night bar could be heard very clearly from our rooms and it continued to midnight. Not only music noise, we can hear ladies heels stomping from above and this loud stomping made it worse to our inability to have a comfortable rest at night. Something needs to be solved with regards to the noise pollution heard from level 3 rooms. I have a video that could here the loud stomping from our rooms, but could not upload here.
In short, avoid level 3, and their service can be better to uphold the standard since they first opened. Hotel breakfast remains amazing with a nice pool and yakult/juices.
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Harga satu malam bermula:BRL 295
Disiarkan pada5 Dis 2024
Pengguna Tanpa Nama
Bilik udara di Jakarta agak sederhana, secara keseluruhannya OK. Secara keseluruhannya agak bersih, tetapi hiasannya sederhana. Terdapat sebuah masjid di sebelahnya yang memainkan muzik pembesar suara, dan bunyinya boleh diterima.
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Harga satu malam bermula:BRL 314
Disiarkan pada26 Dis 2025
Don Thusitha - Australia
Swiss Bell Hotel chain is very expensive compare to other 4 star hotels. Not worth for money. There are more 4 star hotels much better than this at lower price in this area. I have experienced that. First room they gave me is disgusting. Not clean and broken room. After I complained they gave me another room with same aminities. Booked as a double guest room. But amenities were for a single person.
Location is very good. Near pondok indah mall. Staff also very good and friendly. But greedy management trying to earn big money, giving lower class hotel to customers. So the problem is Management. Not the staff. Also remember, there is no good seating lobby. Restaurant also high price food and drinks. .
You can get much better hotel at lower price than this is my final conclusion
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Harga satu malam bermula:BRL 164