Hotel Tangerang dengan Bar

Great hotel. Booked it by mistake because it has the same name as the other Novotel within the same area that is newly built. The hotel has a lovely pool area with board games you can borrow. The garden area is well kept and provided the perfect scenery for pictures.

The only reason anyone would want to stay here is the fact that it's very close to the airport. I stayed at this hotel after nearly 15 years. The property does not seem to have aged very well over the years. While the staff were very attentive, check-in was efficient, airport shuttle driver messaged on WhatsApp that he was waiting to pick me up, breakfast spread and service was good. But on the downside the room stay was far from comfortable. Rooms and furniture look old and dated. The waking passages to the room have flooring in poor condition - broken and uneven in places. The room had a very bad musty smell that did not go away even with the AC on. The AC duct placement is not good - it points straight at the bed so you have cold air blowing straight at you - not comfortable. And lastly the (so called garden view) room that I was allocated was in a really bad location. It had a road running beside it and beyond that one of the airport tarmacs. All night you could hear loud noises of passing trucks or small motorbikes and every hour or so if an aircraft rolled by there was this loud rumble and whine of heavy duty aircraft engines running as the plane slowly made it's way across. If you see the attached picture the circle on the left is the hotel property and the circle on the right shows an aircraft that passes by along one side of the hotel property that can be heard rather loudly in rooms facing that side. And in the middle passes a road with trucks and small motor bikes passing all night. Not a good location at all if your room faces that way with non-insulated thin glass windows. Next time if needed I will venture staying at another airport hotel property not too far away.

The hotel is located inside Terminal 3 of Soekarno-Hatta International Airport. Both departures (domestic and international are nearby. There are many restaurants around it. The room is small but adequate for those transiting for half a day. The bed is comfortable, but the AC is annoying since it is not built-in. I haven't ordered anything from their restaurant; therefore I have no feedback about the food selection.

The staff were all friendly. The room was nice and clean, and the bed was very soft and comfortable. Although the room was not very spacious, it was still convenient and well-equipped with all the necessary amenities. Cons: There was an unpleasant sewer smell in the bathroom. Room service could be improved — on the first day, I waited a little over an hour for my order, and on the following day, I waited for two hours but never received any. It seems my order may have been overlooked, so I ended up canceling it and ordering via Grab instead. However, it is a good stay and good value for money in overall.

Location: 15-min car ride to airport. Free shuttle service provided by the hotel at 1.5-hour interval. No other business or eateries around the hotel. Amenities: Basic toiletries provided. Only multipurpose soap is available as hair, conditioner and body shower. - No room slipper provided. - No bottled drinking water provided but you could refill at the water dispenser along corridor. - No facial tissue available in the room. Room: Size is sufficient for solo or two travellers. I was unfortunate to get corner room directly opposite the staff room. The staff got in and out throughout the night and I woke up to noises. Room isn't bright enough for working.