Hotel Albuquerque dengan Bar

По моему мнению это точно лучший отель в Альбукерке! Прекрасная атмосфера в отеле, прекрасные виды из номера, отличный персонал, расположение идеальное в пешей доступности исторический центр! Номера выполнены в стиле древних племен мексиканских или что-то типа того очень круто и эффектно а главное эффективно ничего бесполезного в интерьере номера нет! Плюс всем кто смотрел сериал Лучше звонить Солу на верхнем этаже находится ресторан где снимались сцены из сериала. Если вернусь в Альбукерке обязательно вернусь в этот отель!

The customer service was initially great upon check in. Since I have been driving cross country I didn’t really have time to check the details about the parking. When arrived I was told parking was booked and I told I could Park in the side street between the convenient store and the hotel. My car got broken into that night or early morning. Now the staff was good at that moment letting me use the room a little longer to figure out what to do and make sure the police report was good a ect. They had a camera on that street facing my car. This is were the customer service falls. Its been over a week of me ask and calling to request the video footage of the incident and I keep getting pushed to the side. Apparently no one know the situation with me getting the footage but the manager and the so called security team thats in charge with the videos footage. I have sent an email requesting it and have not received nothing. No call back in regards to the video footage. This is highly unprofessional when a customer had their vehicle broken into when staying on their property. I should have gotten the footage at least a day or two after the incident but a full week is crazy and i have to wait for a manager to be on site on Tuesday to get my situation resolved! Unprofessional and unacceptable.

This hotel was fantastic. The retro look and attention to detail in the rooms made this hotel an enjoyable experience. The staff was super friendly, the pool was very nice, and the bed was super comfortable. The price was also fantastic. If you are on the fence about booking, do it, as you won't be disappointed.

The lobby is beautiful and stylish, probably the best in town. Char restaurant provides good food. I like the grilled Ceaser wedge a lot. The bed is comfortable. I had good sleep.

Receptionist was very friendly and knowledgeable. The room was spacious and clean. The showerhead needs to be replaced. The water pressure is not that good and there was no fan that worked in the bathroom. No free breakfast. However, they do have a wait surface kitchen. Paid six dollars for one egg and another six dollars for one piece of bacon.

Trip.com charged us two breakfast with the stay while we booked the hotel. When we stayed there the hotel staff told us they didn’t offer breakfast without any explanation but told us we could call Trip.com for refund. I called Trip.com and they said they would verify with hotel about it. We haven’t hear anything back from Trip.com yet.

My stay was amazing except that the pool wasn’t ready to jump in . It had a sign on the pool door that it wood be open in May but did not have a date on when it would be available to enjoy. Other than that Hyatt place was amazing I would come back again. I do recommend.

We booked a KING room, paid for it and received confirmation. Only after checking in and going to our room did we find out it was 2 double beds. When my husband went to switch rooms, one person at the desk said the kings were all booked and the other person at the desk said there was a remodel and there were not any King beds. I don't know which is true. Clearly they were not interested in helping us at all and since we had already unloaded all of our luggage we stayed there anyway. BEWARE that what you book may not be what you get and at the facility and that was not explained anywhere.

Room had a stain on the floor and there was a moth in the room. Location is great, right by I40 in the middle of Albuquerque. Staff was ok, not nice, but not rude either. Bed and shower were great, but the bathroom was ridiculously small. Breakfast was good, but some things were precariously placed, like the half-working toaster on a shaky stand and the drink pitchers on a shifty ice bed.

Nice hotel with a podium type lobb. Zhyra the hotel staff is very accomodating and provided a good service.