Hotel berhampiran Barcelona Sants railway station, Barcelona

Great location! Right behind the rail station, kind confusing for first time visitor in Barcelona, since they might know there are two exits in the rail station. I made a circle to find the entrance of the hotel. The hotel theme is space and we are the astronauts which is really cool. The room is very clean and neat. Very good and highly recommended to others.

Checking in was good and we thought we were in for a great stay. After that it was sadly downhill all the way. Rooms ok but basic, and upgrading to a Suite is definitely not worth the extra money. Take earplugs as the noise from the roads, restaurants, bin emptying etc is constant. The bar was not opened for our whole stay, and the staff were very dismissive when we questioned why it was not available. One receptionist just shrugged his shoulders and looked back down to his paperwork. After check in they barely acknowledged us as we came and went. No air conditioning in the rooms so we had to leave windows wide open at night - cannot imagine what it would be like in summer. No tea and coffee making facility in the room. No outside space to use unless you go down the road to the sister hotel. Basically confined to your room, and you had to go out to find all your food and drink as there was no Room Service on offer either.

Staff is very helpful and friendly, I had 2 separate bookings and they found the best solution on how to allocate me. Breakfast is very tasty, great variety of local cheese and meat. Lobby has some art objects to see. Only pools works in a very inconvenient time (from 11am until 8pm) that does not make sense

The hotel is away from the city centre but it is easily accessible by metro. Staff at check-in and breakfast are friendly. We had a triple room, it consists of a double bed and a sofa bed in a separate area. The first night, there were no bed sheets provided for the sofa bed. We went down to the front desk and sheets were delivered to our room promptly. The next day, housekeeping provided a proper blanket and towels for the sofa bed, which is good. I recommend that they should provide these on the first night for triple rooms though. Our room has a jetted tub, but it never worked in the 5 nights we stayed. Other than this, our stay was good. The room has modern decor and a balcony. Breakfast is great with a lot of options: different types of bread with tomato paste and olive oil to add, scrambled egg, sausages, fresh fruits, yogurt, veggies, coffee, tea and juice. Breakfast staff did an excellent job in keeping all the items refilled very quickly.

This hotel has very good location and is accessible to many great food and shopping places. Enjoyed the view of Sagrada Familia from my room. Awesome hotel for your Barcelona stay.

酒店位置很棒，走到景點名品街就幾分鐘，非常適合citywalk。第一次給的房間在一樓，緊挨着隔壁一間感覺私密性不好採光也不好，後來和前台小姐姐說了情況，給我換了四樓房間，房間整體不錯，後面就是一個健身房還有辦公樓，滿滿安全感裏面就中規中矩的浴室

The location was excellent and I felt very safe when out for a run in the early morning. The staff were friendly and helpful. We took advantage of the hotel breakfast and it was perfectly acceptable -- nothing spectacular but no problems either. The shower in particular was a problem in that it drained poorly, was very slippery when wet (see: drained poorly), and caused a lot of flooding on the floor of the main bathroom, which increased the slippery danger. The beds were comfortable and I appreciated the staff leaving an extra pillow in the armoire if we wanted it.

Ho pernottato già diverse volte in questa struttura e purtroppo nell'ultima occasione sono rimasto completamente deluso. Piuttosto spiacevole l'esperienza alla reception, di solito sempre impeccabile, subito dopo aver fornito il mio documento di identità chiedo di poter pagare con carta, l'addetto prende la mia carta e nonostante riporti il mio nome e cognome mi chiede di fornirgli quella con cui avevo effettuato la prenotazione on line dicendomi che doveva verificare la mia identità, ora mi chiedo, hai in mano il mio documento, hai la mia carta con cui voglio saldare anticipatamente la stanza, sono cliente abituale con decine di pernottamenti per quale motivo devo mostrare la carta con cui ho prenotato? E se l'avessi lasciata in Italia? Veramente spiacevole essere trattato cosi come fossi persona non affidabile. Veniamo alla stanza, entro e la temperatura è insopportabile, caldo eccessivo ed un fastidioso cattivo odore, aziono l'impianto di condizionamento sopportando l'assurdo rumore che faceva. Dopo un po' decido di spegnerlo e di recarmi all'appuntamento di lavoro. Rientrando la sera di nuovo medesimo problema di rumore, essendo molto stanco dal viaggio decido semplicemente di spegnere il condizionamento senza allertare la reception perchè avrei sicuramente dovuto attendere il manutentore. Non è finita, la stanza era ricoperta di uno strato di polvere non degno di una struttura a 4 stelle, ma neanche di una pensione, gli arredi rovinati, macchiati, sbeccati con il rischio di ritrovarsi qualche scheggia di legno. Al check out faccio presente queste cose ma vengo liquidato con rapidità e sufficienza dalla receptionist. Veramente deludente, credo che dopo tanto tempo non scegliero più questa struttura.

가족여행을 갔는데 다른호텔 쇼파베드보다 소리가 덜나서 좋았어요~ 보통 삐걱거리는 소리가 나서… 로비 직원분들도 친절하고(조금 느린체크인-신입인듯) 특히 청소하시는분이 깨끗하게 잘해주셔서 좋았어요 위치는 관광지와 떨어져잇지만 스타필드,까르푸가 있어서 쇼핑,장,식사도 두번했어요 조식은 유럽이라 그냥 특별할껀없어요 보통이엇구요~ 커피머신에 영어좀 써두면 좋겠더라구요 머신상태가 좀 별로… 방음도 괜찮앗어요.엘르베이터 앞방인데 소리가 전혀안들리고~ 호텔안은 좀 더워서 에어컨 잠시 사용~ 무난한 3박4일 잘지내고 왔어요^^

Please do not live in this hotel, it’s basically not in Barcelona, you have to take the public transportation up to 1 hour to get to Barcelona by transferring at least twice. The wi-fi is too unstable to even watch youtube video. Most importantly, some staff are NOT capable of their jobs. On the first day I came here, I called the reception and asked about the laundry fee, a Tall Thin old man told me and emphasized twice that the laundry fee is included in the room and said they would ask people to pick up my clothes. However, nobody came. When I called again, a middle-aged woman told me that I have to drop the clothes in the reception because they don’t have time for me now. As she said, I went down with my bag of clothes. However, an old man in the reception said I should not give them the clothes but to leave in my room. But they can ask people to drop the clothes in my room and then took them to the laundry. What a mess! When I picked up my laundry I was surprised that there was a long bill since the guy in reception clearly said the lauded was in the room fee. And when I went to the reception and asked, the girl with long blond hair confront with me and acted very condescending. To quote exactly what she said ‘No, you must misunderstood, you room even did not include the breakfast, it came with nothing, only the wi-fi. Laundry fee is not in the room, everyone knows!’ I explained patiently multiple times and asked her to maybe ask her college because I didn’t tell a lie but she rolled her eyes and literally said ‘I can’t do anything, if you don’t understand, you go ask my boss’ and pointed to the boss (an old man stand right besides her talking to another customer). Before I opened my mouth, this girl talked in Spanish to her ‘boss’ first and the old guy frowned. I was pretty sure she tell the truth. I didn’t say I don’t want to pay the laundry, but I have to check what I heard. The way these staff did their jobs and solve problems were one hundred percent unprofessional and annoying. I love traveling in Barcelona but these few people just made our impression on Spanish hotels go down.