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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.2/5
Sangat Baik
69 ulasan
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Ulasan yang disahkan
Persekitaran4.2
Kemudahan4.2
Perkhidmatan4.3
Kebersihan4.3
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Semua ulasan(69)
Ulasan positif(64)
Ulasan dengan gambar/video(4)
Perkhidmatan yang baik(5)
Ulasan kurang baik(5)
Pengguna Tetamu
Bilik Double
Menginap pada Dis 2023
Pasangan
1 ulasan
3.2/5
Disiarkan pada 2 Jan 2024
A deception on : Unavailability of a boiler / tea and coffee in the room / cotton buds, and a toilet brush.
Otherwise a calm hotel, right next to a big mall ideal for shopping, strolling. Friendly and welcoming front office staff. Thank you.
Stayed for 8 nights. Basic room with all that was required as we only used the hotel as a base for going to the primavera festival. Rooms need updating but very clean and tidy. Plenty hot water every morning for showers. Good selection at breakfast. Lovely staff on reception, in the breakfast room and cleaning services. Only downfall was it is quite a distance away from both the main area of Barcelona and Parc Fòrum. Transport links are great during the day but between 2am and 5am not so good (time the festival Ended each night). Would stay again if only visiting Barcelona for sight seeing but not for going to the festival.
Terjemah
Pengguna Tetamu
Menginap pada Jun 2024
Lain-lain
0 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Jun 2024
In would like to strongly recommend “Catalonia Hotel & resorts property” in Barcelona, Spain. Not only the location is very strategic: close to the Westfield Maquinista Mall outlet, Metro Red line & bus. The Front desk & Housekeeping departments are very welcoming, super accommodating, attentive, upbeat & all have customer care training. Mario, Sergui, Jordi, Linda & Khadija were excellent & very friendly when it comes to directions, recommendations & options I apologize for those I missed the names as the property has really standards,Teamwork concepts & extra customer care approach. Having come from the Hospitality field before, I can see that they are all highly trained in taking initiatives to make their guests happy & accommodate their stay. The facility has a restaurant, bar, pool, fitness center, elevator, a Spa & fully a staffed desk. The room cleanliness, design & lighting were impeccable.
Terjemah
Pengguna Tetamu
Menginap pada Dis 2023
Lain-lain
0 ulasan
3.0/5
Disiarkan pada 27 Dis 2023
The room is beautiful and clean but despite being a 4 star hotel, expect only the basic amenities (walk with your own electric kettle, mug, bed slippers...). Racial profiling at the spa, and being denied access to visit, was very disappointing. Especially when, the following day, I hear them tell a White client he could visit the spa before paying. I spoke to the manager about my experience and was told it was a misunderstanding, she thought I asked for a massage in my room; which was obviously a load of crap. So their solution was to tell me I could now visit the facility I was denied access to previously. I politely decline and took spent my money at another spa despite booking at that hotel specifically for that purpose. The soundproof isn't that good. I woke up multiple times thinking someone was trying to open my door, anytime a guest were opening their door or knocking. Overall, the hotel is okay... Hopefully the elevator works when you visit, and you don't have to walk all the way up or down from the 4th floor... Thankfully, I was checking out that day. Otherwise, the staff in the cafeteria and the cleaning ladies are really friendly! Some front desk staff also, which made up for that disgraceful welcome at the spa and Management's poor ability to solve the issue I experienced.
Terjemah
Pengguna Tetamu
Menginap pada Dis 2023
Lain-lain
0 ulasan
4.0/5
Sangat Baik
Disiarkan pada 26 Dis 2023
A great hotel. The hotel rooms are clean and pretty good. Reception service is pretty good and there are like some sort of sweets they give for free at the reception desk. 8/10 taste rating. The restraunt food is not free for residents at the hotel and I’ll give this hotel an 8/10