Mandarin Oriental, Barcelona

Ulasan Mandarin Oriental, Barcelona

Mandarin Oriental, Barcelona

Pg. de Gràcia, 38-40, 08007 Barcelona, Catalonia, SepanyolLihat Butiran Hotel
Mandarin Oriental, Barcelona
Mandarin Oriental, BarcelonaMandarin Oriental, BarcelonaMandarin Oriental, Barcelona
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Ulasan Tetamu

8.9/10
Very good
44 ulasan
Ulasan yang disahkan
Location9.4
Amenities8.9
Service8.5
Cleanliness9.0
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All reviews(44)
Positive reviews(42)
Reviews with photos/video(13)
Great service(13)
Great location(13)
Awesome stay(6)
Negative reviews(2)
herring_chu
Deluxe Garden King Room
Daftar masuk pada Mac 2026
Couple
79 ulasan
10/10
Outstanding
Disiarkan pada 29 Apr 2026
Must-Stay: Mandarin Oriental Barcelona 🏦 – The Real-Life Spanish 'Money Heist' Bank! 🏨 Located on Barcelona's famous Passeig de Gràcia, this hotel is right next to Gaudí's stunning Casa Batlló with its magnificent facade. Housed in an elegant mid-20th-century building, it was re-imagined by Spanish designer Patricia Urquiola, boasting a thoroughly modern interior that still retains the distinctive Mandarin Oriental charm. .🏦 Formerly a bank, it incorporates many elements from its past. For instance, a wall in the Banker's Bar was once part of the bank, serving as a safe deposit box area. Even more unique, their menus are presented in metal boxes like banknotes, giving it a real 'Money Heist' vibe, Barcelona style! It also doubles as a lounge for early arrivals, where you can even enjoy breakfast if it's already open. Because it was once a bank, all rooms offer a sense of security, privacy, and tranquility. Even facing the street, it becomes incredibly quiet after dark. The restaurant, lounge, and bar are all contemporary spaces, reflecting the city's artistic spirit and attitude. An absolutely superb check-in experience and service quality.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for sharing such a thoughtful and detailed review of your stay. We are truly delighted to read that your experience at Mandarin Oriental, Barcelona made such a positive impression.We’re pleased you enjoyed our privileged location on Passeig de Gràcia, next to Casa Batlló, as well as the distinctive character of the building and its history. It’s wonderful to know that the design by Patricia Urquiola and the preserved elements from the building’s former life as a bank added to the uniqueness of your stay. We’re especially glad that details like the tranquillity of the rooms, the sense of privacy, and the creative presentation in our dining spaces stood out to you.Your kind words regarding our modern restaurant, lounge, and bar, as well as the service provided by our team, are truly appreciated and will be shared with everyone involved. Feedback like yours motivates us to continue delivering memorable experiences that reflect the spirit of Barcelona while staying true to the Mandarin Oriental standards.We look forward to welcoming you back on your next visit to the city. Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
runorun
Deluxe Garden King Room
Daftar masuk pada Feb 2026
Solo traveler
27 ulasan
9.7/10
Amazing
Disiarkan pada 3 Apr 2026
Excellent location, right across from Casa Batlló and within walking distance to Casa Milà. Great for shopping and dining. The room was spacious and comfortable with all the essentials. The pool was a bit small, and I didn't try the breakfast. No complaints really, other than the price...
Teks AsalDiterjemah oleh Google
6/9
Jawapan daripada Pihak Penginapan: Dear Guest,We would like to thank you for sharing your opinion on trip.com, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your feedback. We are happy to learn that you had an excellent stay in our beautiful city with us, and that you appreciated our central location and room.We look forward to the pleasure of welcoming you back to our hotel! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Hualunchipingguo
Deluxe Boulevard Room King
Daftar masuk pada Mei 2026
Couple
47 ulasan
8.0/10
Very good
Disiarkan pada 5 Jun 2026
Aside from the helpful Chinese-speaking lady at the front desk on the first day, the service here is far below the average Mandarin Oriental standard and generally quite indifferent.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Hualunchipingguo,We would like to thank you for sharing your opinion on Trip, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that overall you had an enjoyable stay with us. We have taken good note of your constructive comments in regards to the service received and we thank you for bringing it to our attention and apologise for the disappointment experienced, rest assured we will address this point with our colleagues in order to improve. We hope to have the opportunity to welcome you back on another occasion and offer you an experience that more closely meets your expectations.Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Guest User
Deluxe Boulevard Room King
Daftar masuk pada Apr 2026
Business traveler
5 ulasan
8.5/10
Very good
Disiarkan pada 14 Mei 2026
Great location and highly recommend the breakfast. However, being in the old town, the room types are quite standard, and the rooftop pool wasn't open. Service was excellent, especially a shout-out to Danny from Chinese heritage.
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Anonymous User
Mandarin Junior Suite King
Daftar masuk pada Sep 2025
Family
9 ulasan
8.5/10
Very good
Disiarkan pada 22 Okt 2025
When I continued to make extension at the hotel at seven in the morning, the front desk said that there was no problem. As a result, at 12 noon, we were told that we needed to change rooms urgently, so we hastily put the trunk lid on, and the front desk told us that they would send all the details to the new room completely. I also specially told the front desk that maybe we missed some small items in the room. Because they gave us too much time, please help us check the missing items. They readily agreed.After returning home from the trip, we opened the luggage rack, and all the souvenirs I bought at Sagrada Familia Cathedral disappeared, which was really very sad.The service of the hotel makes people feel very confused, and every staff has no idea about the process.
Jawapan daripada Pihak Penginapan: Dear Guest,We would like to thank you for sharing your opinion on trip.com, following your recent stay at Mandarin Oriental, Barcelona. We regret to learn that your experience did not stand up to our high standards and I would like to apologise for the disappointment experienced, and we would welcome the opportunity to regain your trust in the future. We hope to have the pleasure of welcoming you back to our hotel! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Guest User
Deluxe Boulevard Room King
Daftar masuk pada Mei 2025
Other
1 ulasan
10/10
Outstanding
Disiarkan pada 22 Jun 2025
The hotel was excellent.  The accommodations to the service to the food. Everyone was extremely helpful friendly and nice. We would definitely go back again.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for your kind words and perfect rating.We are delighted to know that you enjoyed every aspect of your stay, from the accommodations and service to the food. It is wonderful to hear that our team made you feel welcome and well cared for throughout your visit.We look forward to the pleasure of welcoming you back again soon.Warm regardsJean Philippe MoserGeneral ManagerMandarin Oriental, Barcelona
Guest User
Deluxe Boulevard Room King
Daftar masuk pada Dis 2025
Family
10 ulasan
9.0/10
Great
Disiarkan pada 21 Apr 2026
Overall, it's pretty good.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest,We would like to thank you for sharing your opinion on trip.com, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your feedback. We are happy to learn that you had an excellent stay in our beautiful city with us, and we look forward to the pleasure of welcoming you back to our hotel! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
A㍿ღScophilribengongsimeilin
Deluxe Garden King Room
Daftar masuk pada Okt 2025
Couple
12 ulasan
7.7/10
Good
Disiarkan pada 21 Nov 2025
The rooms are stylishly designed, the location is excellent, and it's connected to an art exhibition space. The public facilities are also quite good, and the breakfast is plentiful.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear A㍿ღScophilribengongsimeilin,We would like to thank you for your Trip.com review, following your recent stay at Mandarin Oriental, Barcelona. We very much appreciate your opinion and your feedback. We are happy to learn that you had an enjoyable stay in our beautiful city with us, and that you appreciated our central location, public areas and breakfast. We look forward to the pleasure of welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
Anonymous User
Deluxe Boulevard Room King
Daftar masuk pada Okt 2025
Solo traveler
5 ulasan
7.7/10
Good
Disiarkan pada 18 Nov 2025
The room was rather small, and the window wasn't in a good position. The reason I felt it was just average is probably because others could get this room type for less money. As for the service, it wasn't as outstanding as typical Asian hotels. I had to manually pull out the door next to the Concierge room, and the Asian female staff member there didn't budge at all; this attention to detail was quite poor.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest,We would like to thank you on this occasion for sharing your opinion on trip.com, following your recent stay at Mandarin Oriental, Barcelona. We have taken the liberty to contact you through a different channel. We hope to have the pleasure of welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
bbelvis901
Boulevard Suite King
Daftar masuk pada Mac 2025
Family
29 ulasan
9.0/10
Great
Disiarkan pada 15 Apr 2025
The location is great, but because it is close to the street, the sound of people on the road will penetrate into the room
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Mr. Belvis,Thank you for sharing your feedback following your recent stay at Mandarin Oriental, Barcelona. We're delighted that you enjoyed our prime location and the convenience it offers.We also appreciate your comments about the noise from the street. We understand how important a peaceful environment is, and we will certainly take your feedback into consideration as we continue to improve the guest experience.We hope to welcome you back in the future for another exceptional stay.Best regards,Jean Philippe MoserGeneral ManagerMandarin Oriental, Barcelona
caicai
Deluxe Boulevard Twin Room
Daftar masuk pada Mac 2025
Family
19 ulasan
10/10
Outstanding
Disiarkan pada 23 Apr 2025
Except for the small windows, everything else about this hotel is impeccable, as it is a renovated old bank. The service is also very good. As we rushed here from another hotel in the early morning, the hotel needed to prepare the room, so the front desk invited us to wait in the lobby bar and treated me to a cocktail. The mango cocktail was delicious!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Caicai,Thank you for sharing your thoughtful review and for rating your stay with a perfect score. We’re pleased to know you appreciated the quality of our service and the special welcome drink at the lobby bar.As you kindly noted, our building is a heritage property, and while some room layouts are influenced by the original structure, we’re glad this did not detract from your overall enjoyment.We hope to have the pleasure of welcoming you back again soon.Warm regards,Jean Philippe MoserGeneral ManagerMandarin Oriental, Barcelona
Anonymous User
Mandarin Junior Suite King
Daftar masuk pada Dis 2024
Family
11 ulasan
10/10
Outstanding
Disiarkan pada 2 Feb 2025
Super awesome! I booked a suite for three nights with my kids and upgraded to a suite with a view of Casa Batlló. The surprise was that I caught the light show of Casa Batlló on the last night. I could see the light show directly on the terrace of the room without having to go to the street to watch it. It was so awesome! The room was big and full of details. The fruits delivered every night were very rich. Champagne and cake were also delivered on the first night! Mandarin Oriental should be the best hotel in Barcelona. We walked to the three Gaudi attractions and Passeig de Gràcia was very easy to visit. I will definitely stay at Mandarin Oriental next time I come to Barcelona!
Teks AsalDiterjemah oleh Google
6/12
Jawapan daripada Pihak Penginapan: Dear Guest,We would like to thank you for your great ctrip review, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an awesome stay in our beautiful city with us, and appreciated our central location, amenities and suite. We look forward to the pleasure of welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
CheungCheuknam
Deluxe Garden King Room
Daftar masuk pada Okt 2024
Solo traveler
57 ulasan
10/10
Outstanding
Disiarkan pada 10 Dis 2024
The Mandarin Oriental Barcelona is located in the city center, close to Gaudi's three-piece suite. The airport express station Plaza Catalunya is only a few minutes away. The hotel is very MO-style and the service staff are very enthusiastic.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear CheungCheuknam, We would like to thank you for your great ctrip.com review, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an excellent stay in our beautiful city with us, and that you appreciated our central location and I would like to particularly thank you for your kind compliments towards our team members.We look forward to welcoming you back to our hotel very soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
L junke
Deluxe Boulevard Room King
Daftar masuk pada Sep 2024
Traveling with friends
9 ulasan
9.7/10
Amazing
Disiarkan pada 11 Nov 2024
It's not a very good MO but it's very comfortable to stay in. It's very convenient to walk to everywhere. Casa Batlló is opposite. The bar on the top floor is very good and the food is very good. To be honest, the room is not very good and the view is average.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear L junke, We would like to thank you for your great trip.com review, following your recent stay at Mandarin Oriental, Barcelona. We are happy to learn that you had an excellent stay in our beautiful city with us, and that you appreciated our central location and rooftop terrace. We have also taken good note of your constructive comments in regards of the room and its view.We look forward to welcoming you back to our hotel very soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
ming
Mandarin Room King
Daftar masuk pada Jan 2025
Family
3 ulasan
10/10
Outstanding
Disiarkan pada 8 Feb 2025
I got sick while staying at the hotel. The hotel invited a doctor to my room to see me for free. The front desk also helped me to go to the pharmacy to get medicine according to the doctor's prescription. They also sent me thoughtful food and gifts. The service was very good.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Ming,We would like to thank you for your great ctrip review, following your recent stay at Mandarin Oriental, Barcelona. We hope you have fully recovered by now. We are happy to learn that you had an enjoyable stay in our beautiful city with us, and appreciated our service. We look forward to the pleasure of welcoming you back to our hotel soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona