Hotel berhampiran Barrow Mere, Barton-upon-Humber

Masa yang sangat tenang kerana dikunci tetapi kakitangan di sana sangat membantu dan menyenangkan. Hotel ini sangat bersih dengan semua sumber yang sesuai untuk memastikan penjarakan sosial dan sanitasi tangan. Terkesan

Hotel location was central. Staff was friendly and helpful. Room was good size and has the basics expected from Holiday inn Express. Breakfast was average but cannot fault it.

Can't fault this place at all. The hostel was clean, tidy, and well-presented. It had a lovely atmosphere and was a genuinely lovely place to stay. Glenn was so friendly and couldn't have made me feel more welcome. I stayed in a single room which was such a great price and value for money. The hostel is in a perfect location in Old Town, a short walk from Hull Train and Bus Station, shops, restaurants etc. I will definitely be returning in the near future and would recommend to anyone.

Hotel is amazing including the rooms, check in, staff, recognition of Hilton honours and breakfast. Unfortunately this stay was negative as we were on floor 3 below the Lexington which had a DJ/ disco until 1am. The issue was resolved and we will be making further bookings. We rang reception at 10:30 to ask when the disco/ DJ in the Lexington would end. We were told 11:45 and we said there was a constant thudding as we were on floor 3 but it would be manageable for an hour as we could still get to sleep at a reasonable time. The receptionist told us she had been up once to talk to the DJ about turning the volume down. The receptionist said she would be going up again and that these issues happen. The room was shaking and rattling due to the thudding. We rang down again at 11:55 to be told that the information we previously got was incorrect and that the DJ would be on until 1am. The person on reception asked who gave us the information but we didn’t have a name, we just knew that at 10:30 when we rang down, we got told 11:45. We asked for a room on a lower floor and we were told that this could not be authorised by the member of staff on the phone, it had to be authorised by the manager. If we had been told the correct information at 10:30 when we called reception, we would have requested a move then to a lower floor and saved the hours of not being able to sleep and the stress due to this. We received another call at 12:16 from reception saying they were going to go up and ask the music to be turned down. We did acknowledge that there are limits to what the staff can do and that it is not their fault. Our two previous stays at this hotel were amazing and even now, we can’t fault the room, check in service, acknowledgment of Hilton honours or breakfast. All of these areas are perfect and could not be improved upon. Staff are friendly and attentive and they are a credit to the hotel. But to pay for a hotel room and have noise stopping you from sleeping until 1am isn’t good enough. We spoke to manager, Andy, about our experience and he was really good and we came to a resolution that we are happy with. Due to how this was resolved, we will be making future bookings at this hotel as we travel to Hull regularly and we don’t want one negative stay to outweigh the positive ones.

Booked a overnight stay here, location was great, short walk to bars, shops ect, apartment was lovely and clean, sheets and towels fresh and clean, everything we needed for our stay was provided, Anna (sorry if I spelt it wrong! ) was on hand to answer our questions, and direct us to where we wanted to go, 4 of us shared a apartment and there was plenty of room, we are planning another weekend here when the weather warms up so we can explore more of Hull. Thank you

A hotel where the staircases and corridors are external, making it a merandah featured appearance. The hotel is surrounded by high fences, making it as if a compound, although it continues to look attractive. The view from our room overlooks a main road with big buildings, which induces a nice big city ambience.

Met by friendly and courteous staff at reception. Room was clean, and View was nice from the room. The shower was terrible! Luke warm at the hottest temperature and freezing when you turned the temperature any other way. We ordered food from the qr code for room service because my daughter wasn’t feeling very well, but waited over an hour and it never came. I tried to ring down for about 20 mins but no one answered the phone. I went down to reception and spoke to the lady who was very apologetic and explained that the app never works, if this is the case perhaps the hotel should remove the codes from the room and replace with a traditional room service menu instead! The lady on reception did all she could to rectify the problem and seemed to be used to this happening. Unfortunately because I had to wait so long for room service( was just meant to be a snack) I missed out on using the facilities so can’t really comment but they did look good . Breakfast was fantastic I have to say, well cooked and lots of choice, serve yourself which I enjoyed.

Wonderful experience stay at that castle. We had dinner in the courtyard for a very reasonable price consider the food was of great quality. The health club had great facilities including a reasonable sized gym decent sized pool / jacuzzi. We would definitely stay there again as the location was great. The only minor complaint we would have is that the room was a bit cold but it is late January.