Hotel 5 Bintang Terbaik di Basel

I can not thank Alisa enough for the support, help and assistance this morning, She have been not only extremely helpful but also absolutely kind. I have to say that it confirms and exceeds my opinion and appreciation for this hotel and service. I will continue to promote the amazing team and best class service, you can count on my support 😊 I look forward to seeing you again soon and in the meantime wishing all the very best to you and the team, Sincerely,

房間整體感覺不錯，乾淨整潔隔音好，住在電梯間對面在房間裏也聽不到噪聲。樓兩邊窗外風景都很好。電視基本上都是德語台。可以找前台借轉換插頭。位置不錯交通便利，酒店門口就有電車站，通往中心火車站和購物街。瑞士週末飯店超市要麼不開門，要麼營業時間很短，對遊客來説不太方便，不過火車站的店都會營業較久。 礦泉水是用200ml的玻璃飲料瓶提供的，一天默認給兩瓶，天熱的時候完全不夠喝，我懶得找room service就去附近pronto買了大桶依雲水。房間有咖啡機但沒有熱水壺。枕頭是羽絨枕特別鬆軟，我把兩個疊一起才是大概一箇中枕的高度，頸椎病慎選。另外樓上的房間雖然離地面遠相對安靜，但是房間裏一直能聽到來自玻璃外牆的噪聲，對聲音敏感的人可能不好入睡。默認不每天打掃，清潔工會來詢問要不要打掃。

We recently stayed at the GAIA hotel in Basel for two nights. The location across from the train station was very convenient. The hotel staff was super accommodating and helpful in answering our questions, even looking up the platform our train was leaving from and telling us how to find it. Our room was clean and comfortable. Breakfast was included and the quality and variety was good. Would definitely stay there again.

Our 3 day trip in Basel concludes on more positives than nagging issues. First the good part: Staff such as Steven, Catia and Michael are worth mentioning as they did their best to accommodate our requests. In general the front office staff seems rather well trained and courteous. Secondly the location of this hotel is ideal. With access to train, tram and bus stations within a couple 100 metres is very convenient. Sound isolation and sleep quality are pretty decent. Rooms are modern and seem to ve renovated recently. Ample parking available in the basement. The best part is the entrance of the hotel is within the private space and does not hinder public traffic. So parking the vehicle to offload the luggage is practical. I feel one of the best designs of this hotel is to be able to manoeuvre your car and allow guests to be able to safely disembark. Breakfast is decent and very clean setup. No signs of hygiene issues. And now to the few nagging issues: First the over engineering of elevators and their use can ve confusing at first. Staff should take time to read any messages and requests done through third party booking platforms. Although requests were addressed promptly but could have avoided delays. Room temperature settings difficult to comprehend for kelvins to Celsius conversions. Also the room was quite warm and slightly unpleasant in the evening. Breakfast should consider some infant friendly options too. Value for money - a miss for sure. Overall I would say it was quite a pleasant experience but the management needs to step up on making it a value proposition.

Mooi verzorgd en eigenlijk 5* waardig hotel! Kamers zijn ruim en bedden slapen heerlijk. Enig minpuntje is de badkamer waar je moet douchen in de badkuip met een zeer kleine douchekop en het toilet direct achter de douchedeur. Voor de rest: - het personeel is top, ontbijt is volledig en uitgebreid - de gym en spa is heerlijk en het zwembad is heerlijk groot

Wir hatten ein Deluxe Zimmer zum Patio (Lounge Innenhof)gelegen. Es war sehr ruhig und hübsch ausgestattet. Elktr. Jalousien, Leise Klimaanlage, leiser Kühlschrank mit einer umfangreichen Getränke und Snack Füllung. Eine riesige komfortable Dusche in einem hellen, sauberen Bad aus Glas bis zur hohen Decke. ( Mit nach Wunsch zuziehbarem, weißen, luftig leichten Vorhang konnte man für mehr Diskretion Sorgen. Das ganze Hotel ist schön und modern eingerichtet. Kaffee steht in den Zimmern und im Foyer durch Nespresso Maschinen zur Verfügung. Das Personal im gesamten Haus ist sehr freundlich und hilfsbereit. Das Frühstück war umfangreich mit viel Auswahl. Zur Auswahl gab es Leckeren Filterkaffee und Nespresso am Automat.

出差選的酒店，地理位置無敵。Basel火車站出門就是，從Basel機場出來坐50路巴士到底就是。酒店很大，房間超多，有點曲徑通幽的感覺。衞浴設備很好，都是杜拉維特和雅生的品牌，床品柔軟，隔音好，房間很安靜，是在歐洲的一個月睡得最好的幾天。Basel不大，入住酒店會送city pass,基本在Basel的所有公共交通都可以覆蓋，還能半票去看一些景點。我去了玩具博物館，強烈推薦泰迪熊粉絲去看。 早餐很豐盛，有生魚片供應的早餐在歐洲的酒店並不常見，尤其喜歡他家的鮮榨橙汁機，特別輕鬆易操作，每天早晨都會喝上兩杯鮮榨橙汁。 值得給滿分的酒店。

Novotel was a nice place to stay for our overnight in Basel. Easy check-in and check-out so we had no problems at reception. Our train left very early the next day so they kindly prepared our breakfast to take away which included 2 sandwiches and 2 bottles of water for each person. I can't say much about the facilities since we didn't get to explore but the hotel was a convenient location to get to Basel SBB. The reception staff also helped us book a taxi which we were thankful for as fewer trams went around the city so early in the morning. We were also given a Visitor Pass to travel around the city so the trams were free and we got a discount at the museum we went to. The only downside was there wasn't a convenience store nearby or maybe there was but we didn't get to see one immediately. Thanks, Novotel!

Удобное расположение - до вокзала минут 5 на 30 автобусе, ходит часто, остановка в шаге. Рядом шикарные ворота Spalentor, за ними практически начинается шопинговое пространство и центр. До остановки 50 автобуса в аэропорт пройти минут 5. Персонал в отеле очень приветливый, на ресепшн пряники, водичка, конфетки, открытки, буклеты, карты. Заселили раньше положенного, поздний выезд без доплат до 12, далее 50 Франков. Дали basel card: бесплатный транспорт, в т.ч. до аэропорта, и 50% скидка на музеи. Там также код для входа в отель после 22 (или 23, уже точно не вспомню), когда на ресепшене нет никого. Завтрак отличный, сыров видов 7, нарезка, овощи, горячее, соки, воды, джемы, фрукты, можно заказать яичницу, омлет, кофе и пр., на 5 этаже с красивыми видами, небольшое помещение. Номер уютный, тапки, халаты, минибар, много разных люстр и светильников. Тихо. Тв туча программ, наших нету. Одеяла отличные, подушки так себе. Итог: рекомендую.

We stayed at Hotel D for two nights and would definitely stay again. The hotel was small, with friendly staff and a wonderful lobby. We enjoyed a delicious breakfast each morning. Our room had a nice view. It was close to public transportation and easy walking to local, historic sights. Very clean!