Hotel berhampiran Stadion Rankhof, Basel

Good location if you are traveling on public transport. We came from Colmar by train and the hotel is only a short taxi ride from the station. It is not an area for cafes, restaurants etc. as there is nothing around. There is a tram just up from the hotel and you can take this into the heart if the city. We didn’t as it was only an overnight stay and we were too tired. We contented ourselves with a snack from a machine in the lobby. The room was small but for one or two nights not a problem. Bed was comfortable, water hot and WiFi good. We left too early for breakfast so can’t comment on the food. The young lady on reception was very helpful and friendly, nothing was too much trouble. Would definitely recommend for short stays. Great value for the price we paid, AU$97.

This hotel is within walking distance from the SBB train station, staff at the hotel are very friendly and speak very good English. I was very grateful for the early check in without any quibble with the receptionist, and she explained how we can get around. Room was very comfortable and clean. Breakfast had a good choice of hot and cold foods, with variations every day. I would definitely stay here again. The only discomfort with our room was the temperature in our room was set to 19C, which was comfortable during the day, but was a bit too hot for the night for us, and we couldn’t lower the temperature down.

It's located besides the river. Approx 10min walking from the Basel sbb station. Since it's a budget it's pretty compact in size , just have enough space for 2 people. As you can see no doors for the bathroom. However it's cleaned and we had a nice view from the window. Good for a 1 night stay.

We booked a room on hotels.com. The room we were given had nothing to do with what we paid for, and we changed rooms after given a dirty room with no designer lamps, and bed side lamps were missing. It looked like they were doing work in the room and last minute decided to move out because there was a booking. Terrible pillows, horrible blankets, not what normal respectable hotels would use, especially when you are promoting yourself as such. The management has deliberately put wrong pictures on the internet, because they only show pictures of one building, which is less horrible. The one we stayed in is only partially shown, but in actual fact looks like it is about to be demolished. Inside there was work going on, walls were dirty and virtually no decoration on them. Ceiling lights did not wok, fridge neither. We tried to have a coffee in the entrance of the building but a worker told us it was not working...went to mention it and got attitude back from a stressed out concierge, who had no empathy for people who are on holiday, having a bad time in her mismanaged hotel! We just asked for refund and left. Life is too short for bad attitude in hotels that lie to clients about what they offer. Disgraceful.

A very simple, clean, and pleasant hotel. The rooms are very simple and basic, but quite decently comfortable. (Beware of a tub-only bathroom: murder to climb in and out of. Ask to switch if you're concerned.) The staff are extraordinarily pleasant and helpful, the grounds and setting are beautiful, the free trams swoop you around the city in minutes, and this may be the single quietest hotel anywhere in the universe. If you don't take breakfast, you can still pick up a free croissant in the lobby (wonderful little buttery explosions), but buffet breakfast is served within-rate if you take that. It's mainly in business as a hotel for small conferences, which is how we got there, and very convenient for that. If your conference serves lunch, you are in luck: THE FOOD IS AMAZING. We had three days and none of the Euro-American attendees could stop praising the food. -- So if you're used to the high life in big hotels, this will take some getting used to, but it's worth it.

Chose the hotel as it was in an excellent location for us as we love to travel. I wanted to see the Rhein again in Germany my son wanted Switzerland so the perfect compromise. Everything was great. The rooms were clean and spacious, staff on reception were helpful especially the male member of staff. Very polite and helpful even when very busy. I didn’t have breakfast so can’t comment. There’s supermarkets/shopping centres/ buses and trams on the doorstep and the nicest views on the Rhein.

We stayed here for 1 night as visiting basel as we were told it's cheaper to stay in France but when you add up the cost of travel it doesn't add up. My advise stay in basel and get a basel card as if you stay in a basel city hotel you get a basel card which gives you free travel on trams and buses and discount to museums We paid 50 pounds to stay here 1 night on a Saturday night but had we payed 100 pounds to stay at hotel in basel we would of been around £20 quid better off as we used trams busses and visited museums. Hotel is literally 1 minutes walk from the border of France and Switzerland can't miss it. The hotel is very basic small double bed quite hard but fine and little kitchen in same room. Bathroom was ok but like the room needs updating. Shower was fine pressure ok and water was hot. Never ate at breakfast so couldn't comment. Pool at hotel but never used so again can't comment. Check in wasn't great as door to place is locked so had to ring intercom for ages to get in.. The receptionist in the morning was helpful and polite. We got a coffee and a pastry from coffee shop nearly opposite the hotel. We got a cab from hotel for 17 euro to three countries bridge which we crossed from France into Germany then across another bridge back into Switzerland.

I travel a lot and usually dont care about the exterior of the Hotels but the inside and staff is important. Worker at the desk was very polite and skilled when i checked in. When i entered the room... abt 300 Euro a night! To say its old to say nothing - like in the old good USSR times in Moscow, Sankt Petersburg, DDR side of Berlin! 40 years ago, what a nostalgic feeling, smell of old carpet, never cleaned AC. Had to open window to get fresh air insine. Paint art on the wall by Natalie Goller - Innenraum Rußland. Was für ein Zufall! For 300 Euro a night! First evening at the Restaurant i choose Wiener Schnitzel with salad and French fries 🍟. My first Wiener Schnitzel ever and never ever if this piece of smashed to 3 mm dry pork was the real Wiener Schnitzel then sorry... Only good thing was the salad. At the hotel restaurant For 300 Euro a night! Breakfast was outstanding, nothing special at the hotel restaurant For 300 Euro a night! Asked in the morning if they do laundry the answer was - no, but whae i asked again at the desk in an hotel for 300 Euro a night the lady called someone and repeated what he heard on the other side of the line - laundry is the responsibility of the guests. Means do your self At the hotel For 300 Euro a night! Finally me and the lady on the desk figured out that the hotel does outsource the laundry to a third party company. Duration - few days, At the hotel For 300 Euro a night! Complimentary water only upon arrival, At the hotel For 300 Euro a night! Kettle, tea in room? Deam on! At the hotel For 300 Euro a night! What doesn't kills us makes us laughing 😆 At the hotel For 300 Euro a night!

We booked in Basle as a return to when my wife and I were both there seperately in the early 70's. A chance to return to some memories. Chose this and found a comfortable, clean, modern and well run hotel. Easy to find as well. Met Carlos at check in, very helpful chap (thanks). Pity about parking to hotel distance, bit of a damp trek challenge in rain, but free for duration of stay and there is a drop off a short distance to the side. Could do with easy covered access from there. Got city passes so free bus and trams to scoot round on. Room was spotless, great bed and shower and mainly very quiet even on road side. Kettle too, a must for us English and our tea. Had a bit of search for a local restaurant, be good to have one in hotel for the weary traveller. Bar sadly closed 1st night. Breakfast was ample, all you can eat, and theres a facility to pack a breakfast to go. All in all very happy with our 2 nights, and would revisit. (For travel there is a bus then tram direct to city centre, and they run regularly).

I had booked 3 rooms for myself and my family for 6 nights to visit the lovely city of Basel and the rest of Switzerland. Even though the country and city were beautiful there were a few things that were not acceptable. Firstly, I was disappointed that there were no complimentary water bottles in the rooms, unlike any other Marriott rooms I have stayed in. During our stay, Sarah was always kind enough to provide water bottles when asked which made our night. However when I asked for water again on our 3rd night via the Bonvoy App, someone very rudely rejected my request, as you can see in the below screenshot of the message from the app. It was not pleasant and made me feel very uncomfortable to ask for a bottle of water. Being a Platinum member I did not expect to be spoken to that way for a bottle of water. Secondly, on my last night, I spoke with Sarah regarding my F&B credit that I chose upon check-in and it was mentioned that I was entitled to 10CFH per person per room per night. I double checked if it could be accumulated and then used in one go and I was told I could, so I decided to have dinner with everyone on our last night. When I checked-out, a man who came from the restaurant and checked out my rooms, I confirmed with him if I could get my F&B credit applied and he said yes, he rushed my check out and went back to the restaurant. When I received my final invoice online a few hours later with only say 1 day's F&B credit applied and not all for the 6 nights I was led to believe I could have. I was told I could get 10CHF per person per room night which is 20 x 3= 60, 60 x 6 = 360 CHF F&B discount as per Sarah and that she would write notes on my reservation so that the discount could be applied. If you see my invoices attached below, only 20CHF was applied for the whole duration. Can you please apply the discount that I was verbally told and confirmed several times as I was ordering the food and as I was checking out and compensate/refund what was charged on my card? I am very upset that there was not cohesive communication between the receptionists, I was being given incorrect information every time I spoke to a different person at the Front Desk. Thirdly, I was only told by Sarah that my postcards would be sent complimentary as I asked how much it would cost, she mentioned it would be complimentary, yet I received a separate invoice for the postcards. I would not have minded paying however telling me it's free and then charging me is unfair and not truthful. Is it how Courtyard Basel treats all their guests? I would like to be compensated, if it was verbally spoken it would be, it should be free, not charged when I am not aware. Lastly, staying for 6 nights you'd expect the room to be cleaned not just tidied... however none of the water bottles that were finished and empty were removed from the room. for 3 consecutive nights, the empty water bottles were left in the room which by the time we left had accumulated into a pile o