Hotel berhampiran Masjid Jabal Nur - Bukit Sentosa, Pulau Batam

Tonight is our last night here in Eska. All good. Water heater, thick towels(some hotel's has very thin towels), hairdryer. A/C was working well. Mini fridge was ok. Not that cold. No funky smell in the room & bathroom, clean. Lobby is clean. Housekeeping team was great. Breakfast platter was good too. The bed was not bad($40+, yeah). Only the pillows thou. I find it quite flat. Haha. And Kepri Mall is permanently closed. So, its little quiet. I would suggest to get yourself a prepaid card for data*get a bigger Gb, if you likes watching Netflix or videos*. Just to standby. Hehe! We arrived on the Friday afternoon, Wifi connection, TV was all fine. But, when we came back that night prolly around 10pm ish. there is no Wifi connection at all till the next mrng. But now, 12.38am, Sat night. Wifi was good. Idk whether the connection or what. I just used up my data yesterday😅 to surf the internet. We didnt try the spa here, because we had our regular massage place else where. And theres a restraunt at the roof top. Very nice. But didnt get a chance to sit there, as its raining. Yeaa. Overall, worth the stay. Only the Wifi thingy.

Lokasi yang sangat baik dengan pasar basah hanya bersebelahan dengan hotel dan banyak spa/urut berdekatan dan berjalan kaki ke pusat membeli-belah (sangat berhampiran pusat membeli-belah BCS dan hanya 8-10 minit berjalan kaki ke Grand Batam Mall). Medan selera A2 juga berdekatan. Memandangkan lokasinya yang berpusat, grab ke pelbagai tempat adalah pantas dan murah. Pastinya kelebihan untuk lokasinya. Sarapan pagi percuma di hotel adalah baik sekiranya sesetengah makanan sejuk, mereka segera memanaskan untuk anda jika anda memintanya; ada telur, bubur, lontong dan stesen prata juga. Untuk harga rendah yang kami bayar untuk bilik, tiada aduan. Bilik suite keluarga besar! Bagi penggemar spa/urutan mewah, sila lihat Amartha Spa & Massage yang terletak di hotel - manjakan anda dan anda akan menyukainya! Kami sangat gembira dengan penginapan kami. Pasti akan menempah hotel ini lagi.

I don’t give 1/5 reviews. I am only triggered when the cleanliness and hygiene is an issue. This hotel gave me a room that I had to walk through a smoke reeked corridor. When I went into the room, I got a room that had so much wordless shakes than nods of approval. 1) Toilet was not clean. There was mold. 2) Room had to be “perfumed” with a packet of something hanging on the air con duct 3) ALL the towels in the room were stained. Asked for a new set and it was STILL stained 😳. 4) No shampoo as a 4 star hotel. 5) Recycled bed room slippers ( of which I am fine ) but it was stained with dubious stuff. 6) Room picture hangs precariously over my head. 7) The extra bed I paid extra for came without a bed frame and was placed on the floor. Housekeeping said it is like that 😵‍💫 Management has to do something. The poor housekeeping got a hard time from me 🙏🏻

Love the location! About 5min away from Grand Batam Mall and a convenience store just opposite the hotel for your snack runs! There’s also local food available if you’re adventurous and a wet market nearby (for breakfast food!!) It was a really great break from the city life. We also had the opportunity to see some fireworks at night. Great location and would recommend. Will be back!

The hotel is clean with no hygiene issues. Staff are very friendly and attentive. Breakfast options are limited and average in taste. The only downside is that you can't watch YouTube on the TV, hahahaha. The hotel has spacious and comfortable rooms, bright and inviting. It's a place where you could spend the whole day relaxing. The security staff at the entrance are friendly and helpful, even assisting with luggage. Prices are fair. Recommended.

Highlight of the hotel is its buffet breakfast which has a great selection in a comfortable setting. The room is clean has everything needed, bed is comfortable. We stayed at 506, a smaller room that’s street facing. Size of the room is fine for an overnight stay. The main challenge we had is noise. Music from the street went past 11pm and the next morning before 6am there is another loud speaker with dance music outside - this went on to about 7.30am. Not sure if this is a regular event though. Location of the hotel has an interesting selection of food stalls/shops. The nearby Nagoya Hill mall isn’t very accessible on foot as roads aren’ designed for pedestrian and pavements have some missing covers for man hole (not fault of this hotel - just that it may be safer to by taxi).

Good business hotel laying in the heart of Batam Centre. Room is clean and the closets smell like new. Toilet have integrated bidet and is, as well as the shower, well maintained. Breakfast is nice with a various choice of local and western meals. Served by motivated personell who will help you when you need them. The reason I'm not giving 5 stars is because I feel that the price / quality is not really correct. In my opinion the price is too high especially when you have to pay extra for breakfast. If you're a businessman this will be the perfect hotel to stay for you. For leisure it's also a good hotel, but there are other hotels over there who will offer you enough for 50% of the price I paid for this hotel.

Kakitangan sangat mesra. Mereka memberi kami bilik bersambung walaupun kami hanya menempah bilik biasa. Hotel ini agak lama, dan beberapa kemudahan sudah usang. Tetapi secara keseluruhan masih bagus untuk titik harga ini. Lokasi juga bagus. Berjalan terus keluar dan anda boleh menemui banyak restoran.

Rifai and septian is so awesome, they acknowledge every single small things i need.. they are friendly they took care of us.. we really appreciate them so much. They even buy me medicine for my tummy ache.. they really have a good leadership,hopefull every staff will follow their example. They are a role model. They deserve a promotion

Stayed between 12 - 14 Dec 2022. The hotel is about 5 mins walk away from Harbour Bay Ferry Terminal. There are 2 Circle K across the hotel and the stretch of seaside restaurants (Wey Wey, Alco) is about 2 mins away. Nearest supermarket, Go Go Supermart is located approximately 5 mins walk away from the hotel, located beside Swiss-Bell Hotel and underneath the defunct Harbour Bay Mall. Hotel's Front Desk is friendly and able to communicate in English. I was asked to consider upgrading my room at a special price (~S$9) as the room I booked was small. I agreed since the offer was much larger and came with a balcony. Regrettably, my room was only ready at about 3.30pm, 30mins after the check-in time at 3pm. My Room (207) is in a slightly run down condition with uneven floor tiles, cracks and paint peeling on the walls, water ponding at the toilet drain outlet next to the toilet bowl. The cleanliness is bad too with stains on the covers of the bed, pillows, blanket. The furniture surfaces in the room and balcony were dusty. Water pressure in the shower was adequate but the hot water only lasted for about 5 mins. Bath towels were unavailable during check in and only available at 4pm according to Housekeeping. I left for dinner at around 5pm and the towels weren't delivered yet. Thankfully, they were there when I came back. The view on my balcony was partially obstructed by the hotel's signboard as it is located directly above the hotel's arrival lobby. The corridor was dark most of the time with only lights at both ends. During my stay, I've only encountered the lights for the whole corridor switched around 7pm only on one evening. Breakfast is provided Sweet Corner Restaurant at Level 1 of the hotel between 7am to 11am. The food was simple with options of rice, noodles, porridge, white bread with condiments. Style of the staples and complimenting dishes varies daily. Eggs can be ordered from the staff. Choices available were Sunny Side Up, Soft Boiled, Omelette. The options for beverages were tea, coffee, and orange juice made from highly watered down concentrated syrup. I also have 2 of my lunches there; once while waiting for check-in and once before check-out. Staff were not eager to serve though but still gets your order right. Waiting time for my lunch to be served was about 10 mins. Located at Level 1 is also Alamanda Spa & Massage, which offers various types of massages and spa treatments. They have a beautiful section on the rooftop of the hotel but it could be only used for the higher tiered packages as I was always led to the rooms at Level 1 twice for my Tradition Full Body and Totok Wajah massages. Grab can pick up at the hotel. Please note that Grab are not able to pick up passengers at the Ferry Terminal and some Hotels and Shopping Malls. You might have to walk a distance away from these locations to board. Nagoya Hill Shopping Mall and Batam City Square Mall (BCM) have dedicated Grab Points at the Pintu Timur (East Entrance)