Hotel berhampiran Atienza's Place, Batangas

It's my first time in Solano Hotel, around 2nd week of March. Customer service is great! Everyone greets you with a smile plus they respond quickly to requests making sure needs are taken cared of for their guests. What i like most during my stay was the roof deck experience. You can see 360 degree-view of Lipa, with all the nearby mountains. The scenic view gives you perfect sight of sunset, and of course the bonus feeling of peace of mind.

Staying here is somewhat a very rare experience. It is nearby the SM Batangas. With regards to their services, it is normal that sometimes due to scarcity of employee( only one employee is on the front desk ) , their services is not what you think to be that fast. One thing more there must be bucket and cup always available at the shower room/ comfort room to be used. There must be a water dispenser on every floors. Matbe thats all.

Checked in: Jan 25, 2021 Time: 9:51 PM Deluxe Room 12hrs Me and my partner checked-in at this hotel late at night since it was the decent one we found near the grand terminal. The room given to us was clean but the floor was really sticky. We remember checking in at around 10pm but I had to call the front desk the next morning (9am) just to make sure I'm not mistaken since they did not provide us any checkout information when we paid for our room. The girl who I spoke to said we checked in at 9pm and they will only allow a 15min grace period for us to pack up and leave right away. I asked how much it will cost for us to have an additional hour so we can eat breakfast but the girl said she is not sure of how and that she will need to call us back. After a few minutes she called back and said we need to pay 180PHP for another hour to spend at the hotel. My partner was the one who answered the call and agreed so that they would let us stay until 10am. They DO NOT SERVE ANY MEALS, only cup noodles and junk food so we had to order food delivery. My partner went down the lobby to get our breakfast from the delivery guy and also spoke to the receptionist to confirm what was our check-in time last night. She was told it was 9:51PM and not 9PM contrary to what she told me when I called. After eating we packed up our things and went down right away so that we no longer need to extend an additional hour on our stay. The receptionist told us we still need to pay 180PHP even though we did not consume the 1hr extension since it was already recorded on their system. I argued but had to pay since we were on a hurry. TLDR: WE WERE ASKED TO PAY FOR AN EXTRA HOUR ON OUR STAY EVEN THOUGH WE CHECKED OUT ON TIME. THEY DO NOT SERVE ANY MEALS. THE STAFF IS NOT FRIENDLY AND PROPERLY TRAINES, EVEN THE GUARD WHO KEPT ON STARING AT US. P.S I HOPE THE MANAGEMENT WILL TAKE ACTION AND TRAIN THEIR PEOPLE TO BE PROFESSIONAL. CUSTOMER RELATIONS NEED IMPROVEMENT. THE RECEPTIONIST IS INCONSIDERATE.

We recently visited at the El Hardin de Zaida for an overnight stay with mom and my aunt and I can say it was all pleasant. The place was a gated property at the border of Laiya and San Juan. Check-in procedures were great and we had a special treat of being upgraded to the premium stay which gave us access to the exclusive pool that is adjacent to our hotel room. For the room, it was clean and spotless one but the vanity desk didn't have a mirror in front of it. The bathroom was nice. It had a drying rack, a bidet but the shower needs a bath mat to prevent guests from unnecessary accidents. Food was splendid. Late lunch, an evening at Rudy's and the breakfast. One of our highly considered decisions for choosing El Hardin de Zaida was the Spa. Prior to the trip, we called the place to ask if we needed to book a reservation for the therapy but we were told that we can avail the services on the spot. When we arrived, we were told that there was only one therapist available. We were three. Therefore, it would be impossible for us to avail 2.5 hours worth of wellness services all together. We hope that this can be carefully addressed to prevent the guests from expecting the availability of the spa. Overall, the stay and the food was great.

Okay, lets start with the highlights. The place is good, staffs are very accommodating and kind. They have plenty of cottages, grilling station and toilet/shower so you don't need to worry during peak season. Place is clean even when there are stray dogs outside the beach. They make sure no outsider may it be animal or people gets in without their authority. Now for the negative or needs improvement part. THERE ARE SO MANY FLIES!! Like it became disgusting, we arrived at 8am, started grilling at 9am, ate afterwards and went for a swim at around 2pm to 6pm and when we came back, there are flies settling at our foods and started laying eggs.. gross!! Pool water is not clear. They do water change for their pool every 6mos as what the pool attendant said, I saw a dead roach floating. They have a commercial fan but can only accommodate 1 cottage. As we were about to leave, we borrowed their push trolley.. ok, when we arrived they assisted us with the trolley but as we were about to leave, they just handed the trolley to my 14yo son. I was disappointed by it knowing I was with 3 seniors and 1 is a cancer patient which I clearly explained to them, myself and 14yo son. I was ready to give a big tip but no one assisted us so.. Overall we had a good stay, just a few things to improve especially the prevention of insects.

I'm rating Cocoons a 5 out 5 firstly because of the very attentive, well-informed, and approachable employees. The Cocoon itself is relatively small, but that's the main reason why it's called a cocoon and this is a glamping concept hotel. They replenish the toiletries, coffee, water inside the room on a daily basis. They change towels upon request which is good as I'm not a fan of hanging towels outside hotel rooms. The internet is not good, we had to use our prepaid wifi during our stay. The bed, pillows, and duvet were comfortable and of good quality. It would be better if there are at least hooks for clothes inside the rooms. Floor rug should also be in the room upon check-in, we had to request it but they gave it right away. If there's a way to address the hanging of clothes and towels outside the rooms that would be good as it takes away the beauty of the cocoons. Maybe a cloth string behind cocoons, not sure if that would work. Bathrooms were clean and well-maintained. There are common toilets near cocoons so finding one won't be a hassle. Pools were heated and clean. Shore is also clean and definitely ”swimmable”. Breakfast at The Sands was okay, but breakfast at Captain Barbozza was amazing! Had dinner at Captain B twice and loved the food, drinks, and ambience. 10/10! Overall it was a great glamping experience.

First, I would like to commend the male receptionist who assisted our check-in on Dec. 31, 2022, including those attendants who help us in our luggage and those in charge in buffet breakfast . They are so accomodating, responsive and very resposible doing their work.Good job and keep it up. Next, our room is clean, classy with cold aircon and a taal view. CONS are; 1. No wifi 2. Weak signal to all network even using our own data 3. Occasional brownout Over all, we really enjoyed our stay and affordable plus the fact that we celebrate our new year well.

Great place to run away from the hustle of everyday life. I love the vibe of this resort. The staff is really amazing and full of smiles. From Donald, the supervisor who really took care of all the small details we needed, to the cook and his team who accommodated us, Pam, Mars, Christine, Jenel with his amazing voice, Jade with her kind face, the 2 Christians, Junjun, Josh, all of you who made us feel home. Also, thank you to Kuya, who took care of my diving gear. Thank you again for your kindness. Bongskee, my master diver with whom I did 8 dives , really enjoyed every moment in that resort. Some people might say it's not wow 5 stars resort yes but the vibe and the people make up for it. Thank you, Philip ( the owner ) for the complimentary drinks that kept coming. I recommend this place for families and couples who are looking for a nice vibe. This resort is not Padi certified, so it's not a typical diving resort, but they booked me a Master diver with a boat, and I can't, but thank them for the fun I had. Will be back next year for sure.

My dog and I were actually celebrating our birthday during the stay. We arrived around 8:30pm as we had some errands before going to the resort. As for the room, WOW! So happy it’s just 1st floor and has breathtaking seaview since I have senior mom with me. The location is actually a little bit far but it’s understandable since it’s a diving spot. I really love that it’s almost a secluded place. The beach is not crowded and it’s beside the 5-star resort, so called Vivere. The service is great, however, the reception is so hard to reach. Their mobile number is not working, I think? Plus the telephone in the room. ‘Cause everytime I dial, it doesn’t push through. Just a suggestion, since the front desk is not 24/7, atleast improve the communication service with the reception using other platform like social media or messaging app to address guests’ concern. Cleanliness, it’s good but I spotted some stains in the linens, particularly with the duvet cover and flat sheet. It was an old stain which I think laundry can no longer remove it. But it didn’t bother me at all, so long it’s not blood. For the amenities, highly recommended! You don’t have to look for anything else because they have it in the hotel. I just hope that the elevator soon will be available (one of the staff told us). Also, kudos to the one who assisted us when we arrived. I wasn’t able to get his name but maybe he’s from HK Dept. I appreciated how he’s happy to help us eventhough we have to go down 200+ steps and go up as well. I think he was also one of the staffs who carried our things when we checked-out. :) For the resto, food was awesome and the staffs are easy to approach :) Overall, I will recommend it and surely will comeback, not just for leisure but for diving (as I’m planning to push Scuba soon). Thank you so much, Altamare! 💛 So glad I found this pet-friendly and peaceful resort in the heart of Batangas! -From a satisfied Hotelier/guest ☺️

Absolutely cannot recommend this place highly enough. It's a litte further down the sea front but tucked away from the noise while still being right on the water. The room was immaculate and spacious, cleaned everyday and (surprisingly) mosquito-free. The resaurant offers fantastic food at a great price and the whole place has a family run vibe. And it's this that I rate so highly about the place. I was solo travelling over the Christmas holiday and the ladies that run the hotel were so so welcoming and friendly.They offered for me to join their Christmas dinner and kept breakfast open to me 15-20 minutes late so I could catch the 9am dive and still eat when I came back. They were all so lovely, it didn't feel like I was alone over the festive period. If I am ever to visit PG again, I'll 100% be staying at Out of the Blue. Thank you so much fo rhaving me and for all the laughs. Michael