Hotel berhampiran Bañadero Baywalk, Batangas

First, I would like to commend the male receptionist who assisted our check-in on Dec. 31, 2022, including those attendants who help us in our luggage and those in charge in buffet breakfast . They are so accomodating, responsive and very resposible doing their work.Good job and keep it up. Next, our room is clean, classy with cold aircon and a taal view. CONS are; 1. No wifi 2. Weak signal to all network even using our own data 3. Occasional brownout Over all, we really enjoyed our stay and affordable plus the fact that we celebrate our new year well.

I was amazed when I first laid eyes on it. PonteFino Hotel is absolutely incredible! My family and I had an amazing time. The amenities are top-notch, the staff is extremely accommodating, and the food is delicious. We will definitely be returning!

Checked in: Jan 25, 2021 Time: 9:51 PM Deluxe Room 12hrs Me and my partner checked-in at this hotel late at night since it was the decent one we found near the grand terminal. The room given to us was clean but the floor was really sticky. We remember checking in at around 10pm but I had to call the front desk the next morning (9am) just to make sure I'm not mistaken since they did not provide us any checkout information when we paid for our room. The girl who I spoke to said we checked in at 9pm and they will only allow a 15min grace period for us to pack up and leave right away. I asked how much it will cost for us to have an additional hour so we can eat breakfast but the girl said she is not sure of how and that she will need to call us back. After a few minutes she called back and said we need to pay 180PHP for another hour to spend at the hotel. My partner was the one who answered the call and agreed so that they would let us stay until 10am. They DO NOT SERVE ANY MEALS, only cup noodles and junk food so we had to order food delivery. My partner went down the lobby to get our breakfast from the delivery guy and also spoke to the receptionist to confirm what was our check-in time last night. She was told it was 9:51PM and not 9PM contrary to what she told me when I called. After eating we packed up our things and went down right away so that we no longer need to extend an additional hour on our stay. The receptionist told us we still need to pay 180PHP even though we did not consume the 1hr extension since it was already recorded on their system. I argued but had to pay since we were on a hurry. TLDR: WE WERE ASKED TO PAY FOR AN EXTRA HOUR ON OUR STAY EVEN THOUGH WE CHECKED OUT ON TIME. THEY DO NOT SERVE ANY MEALS. THE STAFF IS NOT FRIENDLY AND PROPERLY TRAINES, EVEN THE GUARD WHO KEPT ON STARING AT US. P.S I HOPE THE MANAGEMENT WILL TAKE ACTION AND TRAIN THEIR PEOPLE TO BE PROFESSIONAL. CUSTOMER RELATIONS NEED IMPROVEMENT. THE RECEPTIONIST IS INCONSIDERATE.

Staying here is somewhat a very rare experience. It is nearby the SM Batangas. With regards to their services, it is normal that sometimes due to scarcity of employee( only one employee is on the front desk ) , their services is not what you think to be that fast. One thing more there must be bucket and cup always available at the shower room/ comfort room to be used. There must be a water dispenser on every floors. Matbe thats all.

It was wonderful experience in Altamare, even though the location is isolated from the city, it is worth to stay here. I have tried most food while we are staying here, and all of them are taste good and hygiene. Outside pool is clean and beautiful, you can see the sunset every evening. If you join the scuba diving, you will see many beautiful corals and small and big fish, even turtle (if you are in a right timing) Doing Snorkeling is also recommended. Satffs are very kind and friendly. But the wifi signal in the room was poor.

We as permanent senior citizens from Sta.Rosa ,Laguna come to Matabunkay for almost 30 Years . Well this was the last time in Coral Beach! First: the bill of drinks doublet miraculously .My intervention and complain was noticed , We received a new one without the included refund. They thought they can keep the money, because I overtip mostly with 10% .And also no sorry for error! I claimed for refund and asked for at least an apology. Well this happened later numerous times from other employees! Bye the way we expats are often taken as walking ATM machines here . This about the so calld Filipino hospitality. 2. About 11pm I woke up from loud voices with laughing etc. out from the pool. I told them to shut up because I want to sleep .The probably Chinese guy with bacla friends aprouched me agressivly with intention to beat me up. I'm76 year old , with cancer and quite week. I gave up.....and went back to our room .They continued to swim until about 1am! 3.Barely sleeping we left the resort without breakfast around 6'30 Still confused and angry we forgot Phone fast charger and 3m extension Cable. But do you think we got noticed from the staff there ? They have our calling Nr and address.No ! Find out now if you want to go there ! I don't recommend it anymore . My previous reviews always are 5 Star. Now they get 3 !

Чудесное место для остановки. У нас было уютное, просторное бунгало с небольшой терассой. Не хватало только холодильника, но это никак не повлияло на общее впечатление. Мы приехали около 2х часов ночи, нас дождались и заселили, несмотря на то, что заселение до 22.30. Ухоженная, территория, потрясающий сад растений. В отеле есть спа, неплохой массаж. Удобное месторасположение - чуть в стороне от суеты, есть свой пляж. Рядом отели без пляжа с мощёной набережной. Дайвинг брали в другом месте, так как в отеле все было забронировано. У нас был но ер без завтраков. Его можно взять и оплатить на месте. Мы завтракали в разных местах, все в пешей 5-ти минутной доступности. В поисках ужина обошли несколько мест, в итоге оказалось, что в этом отеле самая вкусная еда. Повару отдельное спасибо!

This is a great boutique hotel with spacious villas suitable for our family. The pool is great, happy hour is a blast 4-6pm daily and rooms are comfortable. The ate at their restaurant every night and food was good. During the day we took the boat which cost approx 3k for 4 hours and did island hopping. The stairs in the resort to your room is a challenge so if you have limited mobility then avoid but we had no issue with it.

This is not only the best resort I've stayed at in the Philippines but is up there with the best I've stayed at globally. As an Australian who has travelled a lot, my expectations of hotels and resorts are high, and this resort lived up to my expectations. The hotel hosted my birthday party, with 25 of my friends attending. The service and food was amazing, and the location was perfect. I would highly recommend anyone visiting Puerto Galera to stay here. I will be back!!