Hotel berhampiran Balete mini Baywalk (near public market), Batangas

First, I would like to commend the male receptionist who assisted our check-in on Dec. 31, 2022, including those attendants who help us in our luggage and those in charge in buffet breakfast . They are so accomodating, responsive and very resposible doing their work.Good job and keep it up. Next, our room is clean, classy with cold aircon and a taal view. CONS are; 1. No wifi 2. Weak signal to all network even using our own data 3. Occasional brownout Over all, we really enjoyed our stay and affordable plus the fact that we celebrate our new year well.

Checked in: Jan 25, 2021 Time: 9:51 PM Deluxe Room 12hrs Me and my partner checked-in at this hotel late at night since it was the decent one we found near the grand terminal. The room given to us was clean but the floor was really sticky. We remember checking in at around 10pm but I had to call the front desk the next morning (9am) just to make sure I'm not mistaken since they did not provide us any checkout information when we paid for our room. The girl who I spoke to said we checked in at 9pm and they will only allow a 15min grace period for us to pack up and leave right away. I asked how much it will cost for us to have an additional hour so we can eat breakfast but the girl said she is not sure of how and that she will need to call us back. After a few minutes she called back and said we need to pay 180PHP for another hour to spend at the hotel. My partner was the one who answered the call and agreed so that they would let us stay until 10am. They DO NOT SERVE ANY MEALS, only cup noodles and junk food so we had to order food delivery. My partner went down the lobby to get our breakfast from the delivery guy and also spoke to the receptionist to confirm what was our check-in time last night. She was told it was 9:51PM and not 9PM contrary to what she told me when I called. After eating we packed up our things and went down right away so that we no longer need to extend an additional hour on our stay. The receptionist told us we still need to pay 180PHP even though we did not consume the 1hr extension since it was already recorded on their system. I argued but had to pay since we were on a hurry. TLDR: WE WERE ASKED TO PAY FOR AN EXTRA HOUR ON OUR STAY EVEN THOUGH WE CHECKED OUT ON TIME. THEY DO NOT SERVE ANY MEALS. THE STAFF IS NOT FRIENDLY AND PROPERLY TRAINES, EVEN THE GUARD WHO KEPT ON STARING AT US. P.S I HOPE THE MANAGEMENT WILL TAKE ACTION AND TRAIN THEIR PEOPLE TO BE PROFESSIONAL. CUSTOMER RELATIONS NEED IMPROVEMENT. THE RECEPTIONIST IS INCONSIDERATE.

Staying here is somewhat a very rare experience. It is nearby the SM Batangas. With regards to their services, it is normal that sometimes due to scarcity of employee( only one employee is on the front desk ) , their services is not what you think to be that fast. One thing more there must be bucket and cup always available at the shower room/ comfort room to be used. There must be a water dispenser on every floors. Matbe thats all.

Eagle Point Resort and Dive Resort overlook the ocean and a beauty spot during the golden hour. Eagle Point Resort provides almost everything you could possibly need to unwind and revive your senses. A location where the tired soul might find relief from the worries of life. All the staff are incredibly accommodating and friendly. They offer delicious food, and the facilities are so clean.

We as permanent senior citizens from Sta.Rosa ,Laguna come to Matabunkay for almost 30 Years . Well this was the last time in Coral Beach! First: the bill of drinks doublet miraculously .My intervention and complain was noticed , We received a new one without the included refund. They thought they can keep the money, because I overtip mostly with 10% .And also no sorry for error! I claimed for refund and asked for at least an apology. Well this happened later numerous times from other employees! Bye the way we expats are often taken as walking ATM machines here . This about the so calld Filipino hospitality. 2. About 11pm I woke up from loud voices with laughing etc. out from the pool. I told them to shut up because I want to sleep .The probably Chinese guy with bacla friends aprouched me agressivly with intention to beat me up. I'm76 year old , with cancer and quite week. I gave up.....and went back to our room .They continued to swim until about 1am! 3.Barely sleeping we left the resort without breakfast around 6'30 Still confused and angry we forgot Phone fast charger and 3m extension Cable. But do you think we got noticed from the staff there ? They have our calling Nr and address.No ! Find out now if you want to go there ! I don't recommend it anymore . My previous reviews always are 5 Star. Now they get 3 !

Great service . They are always friendly and helpful. Food is best I had in years if I compare another hotels . And bug bonus is that the kit hen also make food on demand . So if not on menu they do on request and it is worth to pay some extra money. Only downside is that trip.xom do not mention that beside the 30 peso terminal fee . And then on tge another side you need to pay 120 peso tourist tax . And as last 300 peso each person to go to the hotel. But for sure I will go back there

Absolutely cannot recommend this place highly enough. It's a litte further down the sea front but tucked away from the noise while still being right on the water. The room was immaculate and spacious, cleaned everyday and (surprisingly) mosquito-free. The resaurant offers fantastic food at a great price and the whole place has a family run vibe. And it's this that I rate so highly about the place. I was solo travelling over the Christmas holiday and the ladies that run the hotel were so so welcoming and friendly.They offered for me to join their Christmas dinner and kept breakfast open to me 15-20 minutes late so I could catch the 9am dive and still eat when I came back. They were all so lovely, it didn't feel like I was alone over the festive period. If I am ever to visit PG again, I'll 100% be staying at Out of the Blue. Thank you so much fo rhaving me and for all the laughs. Michael

Чудесное место для остановки. У нас было уютное, просторное бунгало с небольшой терассой. Не хватало только холодильника, но это никак не повлияло на общее впечатление. Мы приехали около 2х часов ночи, нас дождались и заселили, несмотря на то, что заселение до 22.30. Ухоженная, территория, потрясающий сад растений. В отеле есть спа, неплохой массаж. Удобное месторасположение - чуть в стороне от суеты, есть свой пляж. Рядом отели без пляжа с мощёной набережной. Дайвинг брали в другом месте, так как в отеле все было забронировано. У нас был но ер без завтраков. Его можно взять и оплатить на месте. Мы завтракали в разных местах, все в пешей 5-ти минутной доступности. В поисках ужина обошли несколько мест, в итоге оказалось, что в этом отеле самая вкусная еда. Повару отдельное спасибо!

Lovely to return to one of my favourite hotels in the Philippines.I love the location of Blue Crystal; away from all the hustle and bustle of Sabang and Puerto Galera. The friendly, helpful staff are still working at the resort and worked hard to make my stay a very pleasant one. I look forward to returning again in the not too distant future.