Hotel berhampiran Garden's Edge, Batangas

First, I would like to commend the male receptionist who assisted our check-in on Dec. 31, 2022, including those attendants who help us in our luggage and those in charge in buffet breakfast . They are so accomodating, responsive and very resposible doing their work.Good job and keep it up. Next, our room is clean, classy with cold aircon and a taal view. CONS are; 1. No wifi 2. Weak signal to all network even using our own data 3. Occasional brownout Over all, we really enjoyed our stay and affordable plus the fact that we celebrate our new year well.

Checked in: Jan 25, 2021 Time: 9:51 PM Deluxe Room 12hrs Me and my partner checked-in at this hotel late at night since it was the decent one we found near the grand terminal. The room given to us was clean but the floor was really sticky. We remember checking in at around 10pm but I had to call the front desk the next morning (9am) just to make sure I'm not mistaken since they did not provide us any checkout information when we paid for our room. The girl who I spoke to said we checked in at 9pm and they will only allow a 15min grace period for us to pack up and leave right away. I asked how much it will cost for us to have an additional hour so we can eat breakfast but the girl said she is not sure of how and that she will need to call us back. After a few minutes she called back and said we need to pay 180PHP for another hour to spend at the hotel. My partner was the one who answered the call and agreed so that they would let us stay until 10am. They DO NOT SERVE ANY MEALS, only cup noodles and junk food so we had to order food delivery. My partner went down the lobby to get our breakfast from the delivery guy and also spoke to the receptionist to confirm what was our check-in time last night. She was told it was 9:51PM and not 9PM contrary to what she told me when I called. After eating we packed up our things and went down right away so that we no longer need to extend an additional hour on our stay. The receptionist told us we still need to pay 180PHP even though we did not consume the 1hr extension since it was already recorded on their system. I argued but had to pay since we were on a hurry. TLDR: WE WERE ASKED TO PAY FOR AN EXTRA HOUR ON OUR STAY EVEN THOUGH WE CHECKED OUT ON TIME. THEY DO NOT SERVE ANY MEALS. THE STAFF IS NOT FRIENDLY AND PROPERLY TRAINES, EVEN THE GUARD WHO KEPT ON STARING AT US. P.S I HOPE THE MANAGEMENT WILL TAKE ACTION AND TRAIN THEIR PEOPLE TO BE PROFESSIONAL. CUSTOMER RELATIONS NEED IMPROVEMENT. THE RECEPTIONIST IS INCONSIDERATE.

Staying here is somewhat a very rare experience. It is nearby the SM Batangas. With regards to their services, it is normal that sometimes due to scarcity of employee( only one employee is on the front desk ) , their services is not what you think to be that fast. One thing more there must be bucket and cup always available at the shower room/ comfort room to be used. There must be a water dispenser on every floors. Matbe thats all.

It was wonderful experience in Altamare, even though the location is isolated from the city, it is worth to stay here. I have tried most food while we are staying here, and all of them are taste good and hygiene. Outside pool is clean and beautiful, you can see the sunset every evening. If you join the scuba diving, you will see many beautiful corals and small and big fish, even turtle (if you are in a right timing) Doing Snorkeling is also recommended. Satffs are very kind and friendly. But the wifi signal in the room was poor.

Great service . They are always friendly and helpful. Food is best I had in years if I compare another hotels . And bug bonus is that the kit hen also make food on demand . So if not on menu they do on request and it is worth to pay some extra money. Only downside is that trip.xom do not mention that beside the 30 peso terminal fee . And then on tge another side you need to pay 120 peso tourist tax . And as last 300 peso each person to go to the hotel. But for sure I will go back there

I've been coming to Sabang for 15 years. I've stayed at this place more than 5 times during various visits, its now my most favorite place to stay in Sabang and White beach. things have changed since the pandemic, access and travel time, but well worth the effort. once you arrive, I don't even have to check in, I just show up and tell them which rooms I'd prefer, and its done. the rooms are large, 11, 12 and 14, my favs. their clean, good aircon, good wifi, great bathrooms and shower, warm water, TV works, has cable, viewing deck comfortable and glass slider access. food is the best I've had on the island, Mel, the chef, is great and very accommodating, he gave me my own personal access to the early morning bar to make my own brewed coffee, that'll never happen anywhere else folks, and he's a great cook. the staff is very friendly and accommodating, they speak good English, the place stays open until the visitors are finished with their entertainment. the pool is small, yet wonderful, access within walking distance from your get off taxi, but not very wheelchair friendly, not much of the PI is unfortunately, I plan to make this my only option to stay when visiting the island. I recommend calling ahead to check availability and have a back up plan because they fill up during high season. access to the island has changed a bit. Batangas seaport is your beginning and you can only arrive in PeurtoGaler, then can only take a tricycle and/or Tuktuk to get there, takes about 35 minutes, cost about 350 pesos and is better then white beach hands down. has walking distance to bars, clubs, nightlife, yet far enough away to be silent for sleeping, many scuba shops and options, its a scuba mecca, you can YouTube many themes here and you should, I can't recommend this place enough and if your on the fence, pull the trigger, its worth it. good luck and be nice.

This is not only the best resort I've stayed at in the Philippines but is up there with the best I've stayed at globally. As an Australian who has travelled a lot, my expectations of hotels and resorts are high, and this resort lived up to my expectations. The hotel hosted my birthday party, with 25 of my friends attending. The service and food was amazing, and the location was perfect. I would highly recommend anyone visiting Puerto Galera to stay here. I will be back!!

This place is suitable for those Travelers with their cars ‘cause it is situated on the hillside of the island - away from the public and famous white beach. I was with my family last June 2023. The most commendable is Ate at the reception. She’s on hand with all your concerns and can attend to whatever requests or issues you may have. She’s so friendly, kind and cheerful. There are few cats around that make me happy about ‘cause I am a feline lover. The place itself is animal-friendly. Rooms are not built as high-end as Henann’s – the one you see in Bora. If you are not choosy and too meticulous about the rooms? This will suit your budget. In fact, there were foreigners who got to appreciate the natural surroundings and the stillness of the place. Always keep in mind that do not expect more for the price you pay. Always be a reasonable and fair Traveller.

Lovely to return to one of my favourite hotels in the Philippines.I love the location of Blue Crystal; away from all the hustle and bustle of Sabang and Puerto Galera. The friendly, helpful staff are still working at the resort and worked hard to make my stay a very pleasant one. I look forward to returning again in the not too distant future.