Hotel berhampiran Patricia's Variety Store, Batangas

First, I would like to commend the male receptionist who assisted our check-in on Dec. 31, 2022, including those attendants who help us in our luggage and those in charge in buffet breakfast . They are so accomodating, responsive and very resposible doing their work.Good job and keep it up. Next, our room is clean, classy with cold aircon and a taal view. CONS are; 1. No wifi 2. Weak signal to all network even using our own data 3. Occasional brownout Over all, we really enjoyed our stay and affordable plus the fact that we celebrate our new year well.

Okay, lets start with the highlights. The place is good, staffs are very accommodating and kind. They have plenty of cottages, grilling station and toilet/shower so you don't need to worry during peak season. Place is clean even when there are stray dogs outside the beach. They make sure no outsider may it be animal or people gets in without their authority. Now for the negative or needs improvement part. THERE ARE SO MANY FLIES!! Like it became disgusting, we arrived at 8am, started grilling at 9am, ate afterwards and went for a swim at around 2pm to 6pm and when we came back, there are flies settling at our foods and started laying eggs.. gross!! Pool water is not clear. They do water change for their pool every 6mos as what the pool attendant said, I saw a dead roach floating. They have a commercial fan but can only accommodate 1 cottage. As we were about to leave, we borrowed their push trolley.. ok, when we arrived they assisted us with the trolley but as we were about to leave, they just handed the trolley to my 14yo son. I was disappointed by it knowing I was with 3 seniors and 1 is a cancer patient which I clearly explained to them, myself and 14yo son. I was ready to give a big tip but no one assisted us so.. Overall we had a good stay, just a few things to improve especially the prevention of insects.

Checked in: Jan 25, 2021 Time: 9:51 PM Deluxe Room 12hrs Me and my partner checked-in at this hotel late at night since it was the decent one we found near the grand terminal. The room given to us was clean but the floor was really sticky. We remember checking in at around 10pm but I had to call the front desk the next morning (9am) just to make sure I'm not mistaken since they did not provide us any checkout information when we paid for our room. The girl who I spoke to said we checked in at 9pm and they will only allow a 15min grace period for us to pack up and leave right away. I asked how much it will cost for us to have an additional hour so we can eat breakfast but the girl said she is not sure of how and that she will need to call us back. After a few minutes she called back and said we need to pay 180PHP for another hour to spend at the hotel. My partner was the one who answered the call and agreed so that they would let us stay until 10am. They DO NOT SERVE ANY MEALS, only cup noodles and junk food so we had to order food delivery. My partner went down the lobby to get our breakfast from the delivery guy and also spoke to the receptionist to confirm what was our check-in time last night. She was told it was 9:51PM and not 9PM contrary to what she told me when I called. After eating we packed up our things and went down right away so that we no longer need to extend an additional hour on our stay. The receptionist told us we still need to pay 180PHP even though we did not consume the 1hr extension since it was already recorded on their system. I argued but had to pay since we were on a hurry. TLDR: WE WERE ASKED TO PAY FOR AN EXTRA HOUR ON OUR STAY EVEN THOUGH WE CHECKED OUT ON TIME. THEY DO NOT SERVE ANY MEALS. THE STAFF IS NOT FRIENDLY AND PROPERLY TRAINES, EVEN THE GUARD WHO KEPT ON STARING AT US. P.S I HOPE THE MANAGEMENT WILL TAKE ACTION AND TRAIN THEIR PEOPLE TO BE PROFESSIONAL. CUSTOMER RELATIONS NEED IMPROVEMENT. THE RECEPTIONIST IS INCONSIDERATE.

Staying here is somewhat a very rare experience. It is nearby the SM Batangas. With regards to their services, it is normal that sometimes due to scarcity of employee( only one employee is on the front desk ) , their services is not what you think to be that fast. One thing more there must be bucket and cup always available at the shower room/ comfort room to be used. There must be a water dispenser on every floors. Matbe thats all.

We recently visited at the El Hardin de Zaida for an overnight stay with mom and my aunt and I can say it was all pleasant. The place was a gated property at the border of Laiya and San Juan. Check-in procedures were great and we had a special treat of being upgraded to the premium stay which gave us access to the exclusive pool that is adjacent to our hotel room. For the room, it was clean and spotless one but the vanity desk didn't have a mirror in front of it. The bathroom was nice. It had a drying rack, a bidet but the shower needs a bath mat to prevent guests from unnecessary accidents. Food was splendid. Late lunch, an evening at Rudy's and the breakfast. One of our highly considered decisions for choosing El Hardin de Zaida was the Spa. Prior to the trip, we called the place to ask if we needed to book a reservation for the therapy but we were told that we can avail the services on the spot. When we arrived, we were told that there was only one therapist available. We were three. Therefore, it would be impossible for us to avail 2.5 hours worth of wellness services all together. We hope that this can be carefully addressed to prevent the guests from expecting the availability of the spa. Overall, the stay and the food was great.

I'm rating Cocoons a 5 out 5 firstly because of the very attentive, well-informed, and approachable employees. The Cocoon itself is relatively small, but that's the main reason why it's called a cocoon and this is a glamping concept hotel. They replenish the toiletries, coffee, water inside the room on a daily basis. They change towels upon request which is good as I'm not a fan of hanging towels outside hotel rooms. The internet is not good, we had to use our prepaid wifi during our stay. The bed, pillows, and duvet were comfortable and of good quality. It would be better if there are at least hooks for clothes inside the rooms. Floor rug should also be in the room upon check-in, we had to request it but they gave it right away. If there's a way to address the hanging of clothes and towels outside the rooms that would be good as it takes away the beauty of the cocoons. Maybe a cloth string behind cocoons, not sure if that would work. Bathrooms were clean and well-maintained. There are common toilets near cocoons so finding one won't be a hassle. Pools were heated and clean. Shore is also clean and definitely ”swimmable”. Breakfast at The Sands was okay, but breakfast at Captain Barbozza was amazing! Had dinner at Captain B twice and loved the food, drinks, and ambience. 10/10! Overall it was a great glamping experience.

Great rooms and great food/drinks. Staff made it effortless in our stay. Very relaxing and fun place. We enjoyed the dive and our time on the island. All made effortless with an attentive staff and great food and drink experience. Will not hesitate. To come back again.

Чудесное место для остановки. У нас было уютное, просторное бунгало с небольшой терассой. Не хватало только холодильника, но это никак не повлияло на общее впечатление. Мы приехали около 2х часов ночи, нас дождались и заселили, несмотря на то, что заселение до 22.30. Ухоженная, территория, потрясающий сад растений. В отеле есть спа, неплохой массаж. Удобное месторасположение - чуть в стороне от суеты, есть свой пляж. Рядом отели без пляжа с мощёной набережной. Дайвинг брали в другом месте, так как в отеле все было забронировано. У нас был но ер без завтраков. Его можно взять и оплатить на месте. Мы завтракали в разных местах, все в пешей 5-ти минутной доступности. В поисках ужина обошли несколько мест, в итоге оказалось, что в этом отеле самая вкусная еда. Повару отдельное спасибо!

This is not only the best resort I've stayed at in the Philippines but is up there with the best I've stayed at globally. As an Australian who has travelled a lot, my expectations of hotels and resorts are high, and this resort lived up to my expectations. The hotel hosted my birthday party, with 25 of my friends attending. The service and food was amazing, and the location was perfect. I would highly recommend anyone visiting Puerto Galera to stay here. I will be back!!

Lovely to return to one of my favourite hotels in the Philippines.I love the location of Blue Crystal; away from all the hustle and bustle of Sabang and Puerto Galera. The friendly, helpful staff are still working at the resort and worked hard to make my stay a very pleasant one. I look forward to returning again in the not too distant future.