Hotel berhampiran Robinsons Department Store Lipa, Batangas

Staying here is somewhat a very rare experience. It is nearby the SM Batangas. With regards to their services, it is normal that sometimes due to scarcity of employee( only one employee is on the front desk ) , their services is not what you think to be that fast. One thing more there must be bucket and cup always available at the shower room/ comfort room to be used. There must be a water dispenser on every floors. Matbe thats all.

Checked in: Jan 25, 2021 Time: 9:51 PM Deluxe Room 12hrs Me and my partner checked-in at this hotel late at night since it was the decent one we found near the grand terminal. The room given to us was clean but the floor was really sticky. We remember checking in at around 10pm but I had to call the front desk the next morning (9am) just to make sure I'm not mistaken since they did not provide us any checkout information when we paid for our room. The girl who I spoke to said we checked in at 9pm and they will only allow a 15min grace period for us to pack up and leave right away. I asked how much it will cost for us to have an additional hour so we can eat breakfast but the girl said she is not sure of how and that she will need to call us back. After a few minutes she called back and said we need to pay 180PHP for another hour to spend at the hotel. My partner was the one who answered the call and agreed so that they would let us stay until 10am. They DO NOT SERVE ANY MEALS, only cup noodles and junk food so we had to order food delivery. My partner went down the lobby to get our breakfast from the delivery guy and also spoke to the receptionist to confirm what was our check-in time last night. She was told it was 9:51PM and not 9PM contrary to what she told me when I called. After eating we packed up our things and went down right away so that we no longer need to extend an additional hour on our stay. The receptionist told us we still need to pay 180PHP even though we did not consume the 1hr extension since it was already recorded on their system. I argued but had to pay since we were on a hurry. TLDR: WE WERE ASKED TO PAY FOR AN EXTRA HOUR ON OUR STAY EVEN THOUGH WE CHECKED OUT ON TIME. THEY DO NOT SERVE ANY MEALS. THE STAFF IS NOT FRIENDLY AND PROPERLY TRAINES, EVEN THE GUARD WHO KEPT ON STARING AT US. P.S I HOPE THE MANAGEMENT WILL TAKE ACTION AND TRAIN THEIR PEOPLE TO BE PROFESSIONAL. CUSTOMER RELATIONS NEED IMPROVEMENT. THE RECEPTIONIST IS INCONSIDERATE.

Okay, lets start with the highlights. The place is good, staffs are very accommodating and kind. They have plenty of cottages, grilling station and toilet/shower so you don't need to worry during peak season. Place is clean even when there are stray dogs outside the beach. They make sure no outsider may it be animal or people gets in without their authority. Now for the negative or needs improvement part. THERE ARE SO MANY FLIES!! Like it became disgusting, we arrived at 8am, started grilling at 9am, ate afterwards and went for a swim at around 2pm to 6pm and when we came back, there are flies settling at our foods and started laying eggs.. gross!! Pool water is not clear. They do water change for their pool every 6mos as what the pool attendant said, I saw a dead roach floating. They have a commercial fan but can only accommodate 1 cottage. As we were about to leave, we borrowed their push trolley.. ok, when we arrived they assisted us with the trolley but as we were about to leave, they just handed the trolley to my 14yo son. I was disappointed by it knowing I was with 3 seniors and 1 is a cancer patient which I clearly explained to them, myself and 14yo son. I was ready to give a big tip but no one assisted us so.. Overall we had a good stay, just a few things to improve especially the prevention of insects.

First, I would like to commend the male receptionist who assisted our check-in on Dec. 31, 2022, including those attendants who help us in our luggage and those in charge in buffet breakfast . They are so accomodating, responsive and very resposible doing their work.Good job and keep it up. Next, our room is clean, classy with cold aircon and a taal view. CONS are; 1. No wifi 2. Weak signal to all network even using our own data 3. Occasional brownout Over all, we really enjoyed our stay and affordable plus the fact that we celebrate our new year well.

We recently visited at the El Hardin de Zaida for an overnight stay with mom and my aunt and I can say it was all pleasant. The place was a gated property at the border of Laiya and San Juan. Check-in procedures were great and we had a special treat of being upgraded to the premium stay which gave us access to the exclusive pool that is adjacent to our hotel room. For the room, it was clean and spotless one but the vanity desk didn't have a mirror in front of it. The bathroom was nice. It had a drying rack, a bidet but the shower needs a bath mat to prevent guests from unnecessary accidents. Food was splendid. Late lunch, an evening at Rudy's and the breakfast. One of our highly considered decisions for choosing El Hardin de Zaida was the Spa. Prior to the trip, we called the place to ask if we needed to book a reservation for the therapy but we were told that we can avail the services on the spot. When we arrived, we were told that there was only one therapist available. We were three. Therefore, it would be impossible for us to avail 2.5 hours worth of wellness services all together. We hope that this can be carefully addressed to prevent the guests from expecting the availability of the spa. Overall, the stay and the food was great.

My brother recommends us to come to stay at this little beautiful resort. Large rooms and very comfortable and quite private - no rooms face each other. Beautiful garden, pool and restaurant as well as comfy furniture. My sons go for scuba diving, while I enjoy a lot of my own relaxing time on reading books and watching the small boats pass by. Food is tasty, especially the pizzas, curry chicken, Seafood platter. Our family has a great time here by choosing the right resort!

Eagle Point Resort and Dive Resort overlook the ocean and a beauty spot during the golden hour. Eagle Point Resort provides almost everything you could possibly need to unwind and revive your senses. A location where the tired soul might find relief from the worries of life. All the staff are incredibly accommodating and friendly. They offer delicious food, and the facilities are so clean.

Absolutely cannot recommend this place highly enough. It's a litte further down the sea front but tucked away from the noise while still being right on the water. The room was immaculate and spacious, cleaned everyday and (surprisingly) mosquito-free. The resaurant offers fantastic food at a great price and the whole place has a family run vibe. And it's this that I rate so highly about the place. I was solo travelling over the Christmas holiday and the ladies that run the hotel were so so welcoming and friendly.They offered for me to join their Christmas dinner and kept breakfast open to me 15-20 minutes late so I could catch the 9am dive and still eat when I came back. They were all so lovely, it didn't feel like I was alone over the festive period. If I am ever to visit PG again, I'll 100% be staying at Out of the Blue. Thank you so much fo rhaving me and for all the laughs. Michael

This is not only the best resort I've stayed at in the Philippines but is up there with the best I've stayed at globally. As an Australian who has travelled a lot, my expectations of hotels and resorts are high, and this resort lived up to my expectations. The hotel hosted my birthday party, with 25 of my friends attending. The service and food was amazing, and the location was perfect. I would highly recommend anyone visiting Puerto Galera to stay here. I will be back!!

Our fave place that is “home away from home”. There staff are sooooo nice, very accommodating, polite, helpful and always smiling. I really love their customer service from their resort to The Sands restaurant. We’ll def go back here!