Hotel berhampiran San Juan Bridge, Malvar Batangas, Batangas

It was a great stay! Friendly staff. Food is great especially the rice bowls! However, some of their food specifically the mushroom and chicken pasta is a bit pricey for its serving. Marami na ako natry na pasta pero ang onti and di masyadong malasa but our overall stay was good. Nagenjoy ako kasi pumunta lang kami Batangas para sa Lomi. Haha!!

The whole room is clean. Staff are all well -accomodating. No id policy is good to avoid unwanted guests. Location is great. To step up more ;change old slippers to new ones. use toothpaste in sachet... mini tube toothpaste is too little... use some fragrant air freshners in the room.. change the shower.. it sprinkled too little water which makes bath uncomfortable. Above all, This hotel deserve my 3 .5 stars out of 5.

First, I would like to commend the male receptionist who assisted our check-in on Dec. 31, 2022, including those attendants who help us in our luggage and those in charge in buffet breakfast . They are so accomodating, responsive and very resposible doing their work.Good job and keep it up. Next, our room is clean, classy with cold aircon and a taal view. CONS are; 1. No wifi 2. Weak signal to all network even using our own data 3. Occasional brownout Over all, we really enjoyed our stay and affordable plus the fact that we celebrate our new year well.

I was amazed when I first laid eyes on it. PonteFino Hotel is absolutely incredible! My family and I had an amazing time. The amenities are top-notch, the staff is extremely accommodating, and the food is delicious. We will definitely be returning!

Checked in: Jan 25, 2021 Time: 9:51 PM Deluxe Room 12hrs Me and my partner checked-in at this hotel late at night since it was the decent one we found near the grand terminal. The room given to us was clean but the floor was really sticky. We remember checking in at around 10pm but I had to call the front desk the next morning (9am) just to make sure I'm not mistaken since they did not provide us any checkout information when we paid for our room. The girl who I spoke to said we checked in at 9pm and they will only allow a 15min grace period for us to pack up and leave right away. I asked how much it will cost for us to have an additional hour so we can eat breakfast but the girl said she is not sure of how and that she will need to call us back. After a few minutes she called back and said we need to pay 180PHP for another hour to spend at the hotel. My partner was the one who answered the call and agreed so that they would let us stay until 10am. They DO NOT SERVE ANY MEALS, only cup noodles and junk food so we had to order food delivery. My partner went down the lobby to get our breakfast from the delivery guy and also spoke to the receptionist to confirm what was our check-in time last night. She was told it was 9:51PM and not 9PM contrary to what she told me when I called. After eating we packed up our things and went down right away so that we no longer need to extend an additional hour on our stay. The receptionist told us we still need to pay 180PHP even though we did not consume the 1hr extension since it was already recorded on their system. I argued but had to pay since we were on a hurry. TLDR: WE WERE ASKED TO PAY FOR AN EXTRA HOUR ON OUR STAY EVEN THOUGH WE CHECKED OUT ON TIME. THEY DO NOT SERVE ANY MEALS. THE STAFF IS NOT FRIENDLY AND PROPERLY TRAINES, EVEN THE GUARD WHO KEPT ON STARING AT US. P.S I HOPE THE MANAGEMENT WILL TAKE ACTION AND TRAIN THEIR PEOPLE TO BE PROFESSIONAL. CUSTOMER RELATIONS NEED IMPROVEMENT. THE RECEPTIONIST IS INCONSIDERATE.

I'm rating Cocoons a 5 out 5 firstly because of the very attentive, well-informed, and approachable employees. The Cocoon itself is relatively small, but that's the main reason why it's called a cocoon and this is a glamping concept hotel. They replenish the toiletries, coffee, water inside the room on a daily basis. They change towels upon request which is good as I'm not a fan of hanging towels outside hotel rooms. The internet is not good, we had to use our prepaid wifi during our stay. The bed, pillows, and duvet were comfortable and of good quality. It would be better if there are at least hooks for clothes inside the rooms. Floor rug should also be in the room upon check-in, we had to request it but they gave it right away. If there's a way to address the hanging of clothes and towels outside the rooms that would be good as it takes away the beauty of the cocoons. Maybe a cloth string behind cocoons, not sure if that would work. Bathrooms were clean and well-maintained. There are common toilets near cocoons so finding one won't be a hassle. Pools were heated and clean. Shore is also clean and definitely ”swimmable”. Breakfast at The Sands was okay, but breakfast at Captain Barbozza was amazing! Had dinner at Captain B twice and loved the food, drinks, and ambience. 10/10! Overall it was a great glamping experience.

My dog and I were actually celebrating our birthday during the stay. We arrived around 8:30pm as we had some errands before going to the resort. As for the room, WOW! So happy it’s just 1st floor and has breathtaking seaview since I have senior mom with me. The location is actually a little bit far but it’s understandable since it’s a diving spot. I really love that it’s almost a secluded place. The beach is not crowded and it’s beside the 5-star resort, so called Vivere. The service is great, however, the reception is so hard to reach. Their mobile number is not working, I think? Plus the telephone in the room. ‘Cause everytime I dial, it doesn’t push through. Just a suggestion, since the front desk is not 24/7, atleast improve the communication service with the reception using other platform like social media or messaging app to address guests’ concern. Cleanliness, it’s good but I spotted some stains in the linens, particularly with the duvet cover and flat sheet. It was an old stain which I think laundry can no longer remove it. But it didn’t bother me at all, so long it’s not blood. For the amenities, highly recommended! You don’t have to look for anything else because they have it in the hotel. I just hope that the elevator soon will be available (one of the staff told us). Also, kudos to the one who assisted us when we arrived. I wasn’t able to get his name but maybe he’s from HK Dept. I appreciated how he’s happy to help us eventhough we have to go down 200+ steps and go up as well. I think he was also one of the staffs who carried our things when we checked-out. :) For the resto, food was awesome and the staffs are easy to approach :) Overall, I will recommend it and surely will comeback, not just for leisure but for diving (as I’m planning to push Scuba soon). Thank you so much, Altamare! 💛 So glad I found this pet-friendly and peaceful resort in the heart of Batangas! -From a satisfied Hotelier/guest ☺️

適合各種人士，就是很奇葩第一次遇到，訂的房間實際是可以睡四個人的，但是他規定衹能兩個人，然後來了再多收兩個人的錢，可能是其他方面還可以 ，前面入住感覺就不是很好，這個策略體驗感不是很好。其他方面還可以，看日落可以，環境可以，對於帶小孩不是很友好。

Great service . They are always friendly and helpful. Food is best I had in years if I compare another hotels . And bug bonus is that the kit hen also make food on demand . So if not on menu they do on request and it is worth to pay some extra money. Only downside is that trip.xom do not mention that beside the 30 peso terminal fee . And then on tge another side you need to pay 120 peso tourist tax . And as last 300 peso each person to go to the hotel. But for sure I will go back there

Absolutely cannot recommend this place highly enough. It's a litte further down the sea front but tucked away from the noise while still being right on the water. The room was immaculate and spacious, cleaned everyday and (surprisingly) mosquito-free. The resaurant offers fantastic food at a great price and the whole place has a family run vibe. And it's this that I rate so highly about the place. I was solo travelling over the Christmas holiday and the ladies that run the hotel were so so welcoming and friendly.They offered for me to join their Christmas dinner and kept breakfast open to me 15-20 minutes late so I could catch the 9am dive and still eat when I came back. They were all so lovely, it didn't feel like I was alone over the festive period. If I am ever to visit PG again, I'll 100% be staying at Out of the Blue. Thank you so much fo rhaving me and for all the laughs. Michael