Hotel berhampiran TANAUAN CITY DEMO FARM, Batangas

It's my first time in Solano Hotel, around 2nd week of March. Customer service is great! Everyone greets you with a smile plus they respond quickly to requests making sure needs are taken cared of for their guests. What i like most during my stay was the roof deck experience. You can see 360 degree-view of Lipa, with all the nearby mountains. The scenic view gives you perfect sight of sunset, and of course the bonus feeling of peace of mind.

First, I would like to commend the male receptionist who assisted our check-in on Dec. 31, 2022, including those attendants who help us in our luggage and those in charge in buffet breakfast . They are so accomodating, responsive and very resposible doing their work.Good job and keep it up. Next, our room is clean, classy with cold aircon and a taal view. CONS are; 1. No wifi 2. Weak signal to all network even using our own data 3. Occasional brownout Over all, we really enjoyed our stay and affordable plus the fact that we celebrate our new year well.

Checked in: Jan 25, 2021 Time: 9:51 PM Deluxe Room 12hrs Me and my partner checked-in at this hotel late at night since it was the decent one we found near the grand terminal. The room given to us was clean but the floor was really sticky. We remember checking in at around 10pm but I had to call the front desk the next morning (9am) just to make sure I'm not mistaken since they did not provide us any checkout information when we paid for our room. The girl who I spoke to said we checked in at 9pm and they will only allow a 15min grace period for us to pack up and leave right away. I asked how much it will cost for us to have an additional hour so we can eat breakfast but the girl said she is not sure of how and that she will need to call us back. After a few minutes she called back and said we need to pay 180PHP for another hour to spend at the hotel. My partner was the one who answered the call and agreed so that they would let us stay until 10am. They DO NOT SERVE ANY MEALS, only cup noodles and junk food so we had to order food delivery. My partner went down the lobby to get our breakfast from the delivery guy and also spoke to the receptionist to confirm what was our check-in time last night. She was told it was 9:51PM and not 9PM contrary to what she told me when I called. After eating we packed up our things and went down right away so that we no longer need to extend an additional hour on our stay. The receptionist told us we still need to pay 180PHP even though we did not consume the 1hr extension since it was already recorded on their system. I argued but had to pay since we were on a hurry. TLDR: WE WERE ASKED TO PAY FOR AN EXTRA HOUR ON OUR STAY EVEN THOUGH WE CHECKED OUT ON TIME. THEY DO NOT SERVE ANY MEALS. THE STAFF IS NOT FRIENDLY AND PROPERLY TRAINES, EVEN THE GUARD WHO KEPT ON STARING AT US. P.S I HOPE THE MANAGEMENT WILL TAKE ACTION AND TRAIN THEIR PEOPLE TO BE PROFESSIONAL. CUSTOMER RELATIONS NEED IMPROVEMENT. THE RECEPTIONIST IS INCONSIDERATE.

Staying here is somewhat a very rare experience. It is nearby the SM Batangas. With regards to their services, it is normal that sometimes due to scarcity of employee( only one employee is on the front desk ) , their services is not what you think to be that fast. One thing more there must be bucket and cup always available at the shower room/ comfort room to be used. There must be a water dispenser on every floors. Matbe thats all.

Great place to run away from the hustle of everyday life. I love the vibe of this resort. The staff is really amazing and full of smiles. From Donald, the supervisor who really took care of all the small details we needed, to the cook and his team who accommodated us, Pam, Mars, Christine, Jenel with his amazing voice, Jade with her kind face, the 2 Christians, Junjun, Josh, all of you who made us feel home. Also, thank you to Kuya, who took care of my diving gear. Thank you again for your kindness. Bongskee, my master diver with whom I did 8 dives , really enjoyed every moment in that resort. Some people might say it's not wow 5 stars resort yes but the vibe and the people make up for it. Thank you, Philip ( the owner ) for the complimentary drinks that kept coming. I recommend this place for families and couples who are looking for a nice vibe. This resort is not Padi certified, so it's not a typical diving resort, but they booked me a Master diver with a boat, and I can't, but thank them for the fun I had. Will be back next year for sure.

My brother recommends us to come to stay at this little beautiful resort. Large rooms and very comfortable and quite private - no rooms face each other. Beautiful garden, pool and restaurant as well as comfy furniture. My sons go for scuba diving, while I enjoy a lot of my own relaxing time on reading books and watching the small boats pass by. Food is tasty, especially the pizzas, curry chicken, Seafood platter. Our family has a great time here by choosing the right resort!

We recently visited at the El Hardin de Zaida for an overnight stay with mom and my aunt and I can say it was all pleasant. The place was a gated property at the border of Laiya and San Juan. Check-in procedures were great and we had a special treat of being upgraded to the premium stay which gave us access to the exclusive pool that is adjacent to our hotel room. For the room, it was clean and spotless one but the vanity desk didn't have a mirror in front of it. The bathroom was nice. It had a drying rack, a bidet but the shower needs a bath mat to prevent guests from unnecessary accidents. Food was splendid. Late lunch, an evening at Rudy's and the breakfast. One of our highly considered decisions for choosing El Hardin de Zaida was the Spa. Prior to the trip, we called the place to ask if we needed to book a reservation for the therapy but we were told that we can avail the services on the spot. When we arrived, we were told that there was only one therapist available. We were three. Therefore, it would be impossible for us to avail 2.5 hours worth of wellness services all together. We hope that this can be carefully addressed to prevent the guests from expecting the availability of the spa. Overall, the stay and the food was great.

Our fave place that is “home away from home”. There staff are sooooo nice, very accommodating, polite, helpful and always smiling. I really love their customer service from their resort to The Sands restaurant. We’ll def go back here!

Great rooms and great food/drinks. Staff made it effortless in our stay. Very relaxing and fun place. We enjoyed the dive and our time on the island. All made effortless with an attentive staff and great food and drink experience. Will not hesitate. To come back again.

Чудесное место для остановки. У нас было уютное, просторное бунгало с небольшой терассой. Не хватало только холодильника, но это никак не повлияло на общее впечатление. Мы приехали около 2х часов ночи, нас дождались и заселили, несмотря на то, что заселение до 22.30. Ухоженная, территория, потрясающий сад растений. В отеле есть спа, неплохой массаж. Удобное месторасположение - чуть в стороне от суеты, есть свой пляж. Рядом отели без пляжа с мощёной набережной. Дайвинг брали в другом месте, так как в отеле все было забронировано. У нас был но ер без завтраков. Его можно взять и оплатить на месте. Мы завтракали в разных местах, все в пешей 5-ти минутной доступности. В поисках ужина обошли несколько мест, в итоге оказалось, что в этом отеле самая вкусная еда. Повару отдельное спасибо!