Hotel berhampiran Bathgate High Parish Church, Bathgate

I had an amazing stay! Mrs. Whitelaw is so sweet and always ready to help! The room was super clean and very nice for the price. There was a very nice complimentary breakfast as well with fruits, yogurts, various cereals, and more. She also has the sweetest dog and was so happy to see her! Also, felt totally safe as a solo female traveler and was a quick 20-30 min taxi ride to the Edinburgh airport.

We found the Hotel clean and tidy, the staff friendly and helpful. During our stay we purchased breakfast each morning - the food was well presented, looked fresh and was plentiful. The staff in the breakfast area were extremely helpful so this part of our stay is rated as excellent. Unfortunately our stay was let down by other factors. We were generally disappointed with our Premier Plus room. Our visit was for 2 persons for 11 nights - therefore its reasonable to assume we would have two suitcases but, in my opinion, there is very little floor area to store luggage. also practically zero shelves / drawers for emptying basic items from our suitcases. A light on a steel tri-pod with 40cm shade plus a long heavy bench situated along the bottom of the bed walking area seems to be more important than storage facilities. The bathroom, again in my opinion, is very nice but lacks practicality - no handrail to assist in getting in/out of shower cubical or for use whilst having a shower. The small shower door opens outwards allowing water to drain onto the floor when leaving the the shower and the towels stay damp as I think the towel rail is basically useless for 2 small and 2 large towels. The distance between the end of the bed and the large bench seat is approximately 50 cm and whilst walking past the end of bed, especially at night, if your not extremely careful, your toes hit the metal casters which protrude from the metal bed frame - again in my opinion this could possibly be classed as a hazard area. Bruised toes can be quite painful. Other similar hotel chains seem to have the bed supported well within the contours of the unit. Parking for Blue Badge holders is a problem - I think there is only 4 spaces which seems to be a low percentage in relation to the number of guest rooms. I was only able to park using our Badge 3 nights out of our 11 night stay due to spaces being taken up by Non- Blue Badge holders. Although the Hotel has signs requesting guests report the problem to the reception I really think the Hotel management should enforce the rules, rather than requesting the guest to do so. Hoping the comment's are taken as constructive and maybe room features for a longer stay, not just 1 or 2 nights, could be considered. I'm sure in my opinion a rating of 5 stars rating could then be achieved.

The hotel was nice. We arrived on a Friday evening when there was a huge event taking place at the house. Check-in was quick and easy. Rooms were clean just a bit warm. Fortunately, we had a fan in the room. Beds were very comfy. Dinner at the restaurant was ok, nothing fancy but fine for the price. However, staff is in dire need of training. Not one single waitress/waiter was able to smile. They spoke very fast and slurred and we had to wave them to come back for further orders. When we ordered the bill, something went wrong with the card and they just walked away, mumbling something we could not understand. After 10 minutes they still did not get back to us so we had to catch them at the bar in order to clarify what happened. Turned out the card was declined and they did not make any efforts in letting us know. Which left us with a very strange feeling. Breakfast was the same, staff was not able to smile or at least look friendly. It all felt like it was a shame that they had to work. Not sure what the reason is for that as they treated all guests the same way. The next morning we were sitting in the breakfast area with the sun blinding us so we asked them to pull down the blinds but they told us they were just facade. Breakfast buffet was very poor: Kellogs cereal bags (the small ones) 3 bananas, 2 old apples and some grapes.

They let us put in our stuff before clock in time because we went shopping. They gave us a really good taxi number, £7 anywhere in Livingston. Gave us, teabags,coffee, and different type of sugars, 3 mugs, 3 plastic cups and 3 little biscuits. They also had amazing bed there was 1 stain on the bed in our room but they were tiny. Gave us hairdryer and an iron and iron board. Massive wardrobe amazing for storing stuff. Very small bathroom but the shower was amazing, nice and hot. Gave us hand wash and body wash in the bathrooms and 2 plastic cups. The pillows are very low down but very comfy. The restaurant is amazing, quite okay prices but we ordered ice cream ( 5 tubs ) and they didn't give us any spoons.Our radiator was broken but as soon as we told them they fixed it. I had a lovely stay, amazing day shopping and amazing food.

酒店在outlet附近非常放便，旁邊有Starbucks也有酒吧配套不錯。服務態度非常好，就是房間有點舊。

We loved our apartment- like a home away from home with everything that you need for a comfortable stay. Location is superb, right in the centre of town and an easy walk to lots of lovely pubs and restaurants. Will definitely book again.

From the outsid it looks pretty ordninary. And it is a bit dated and deflected inside. However it has an old world charm if you like that style the rooms are big and spacious