Batam Marriott Hotel Harbour Bay

Ulasan Batam Marriott Hotel Harbour Bay

Batam Marriott Hotel Harbour Bay

Harbour Bay Downtown, Jl. Duyung, Sungai Jodoh, Kec. Batu, Batu Ampar, Batam, Riau Islands, 29453, IndonesiaLihat Butiran Hotel
Batam Marriott Hotel Harbour Bay
Batam Marriott Hotel Harbour BayBatam Marriott Hotel Harbour BayBatam Marriott Hotel Harbour Bay
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

9.4/10
Amazing
268 ulasan
Ulasan yang disahkan
Location9.5
Amenities9.2
Service9.4
Cleanliness9.5
Tapis mengikut:
Susun mengikut:
All reviews(268)
Positive reviews(261)
Reviews with photos/video(115)
Great location(55)
Delicious breakfast(35)
Perfect for business trips(17)
Nice sea view(15)
Great swimming pool(13)
Has an infinity pool(8)
Poor value for money(6)
Well designed(4)
Negative reviews(7)
Uncle Teng
1 King Bed, Sea View, Guest Room
Daftar masuk pada Jun 2025
Couple
34 ulasan
10/10
Outstanding
Disiarkan pada 14 Jul 2025
Unforgettable Anniversary Stay – Exceptional Service & Experience! We had the most amazing stay at the Marriott Batam to celebrate our wedding anniversary, and it truly exceeded all expectations! From the moment we arrived, the staff welcomed us with warmth and genuine hospitality. Their attention to detail and thoughtful gestures made our celebration extra special—including a complimentary anniversary cake that was such a sweet surprise! The hotel itself is stunning. We loved relaxing at the rooftop bar with its beautiful views, and the swimming pool was perfect for unwinding. Breakfast was another highlight—so many delicious options to choose from, catering to every taste. Every staff member we encountered was friendly, professional, and went out of their way to ensure we had the best experience. It’s rare to find service this outstanding. We’re already looking forward to our next visit. Thank you, Marriott Batam, for making our anniversary truly unforgettable!
Jawapan daripada Pihak Penginapan: Dear Mr Uncle Teng, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you so much for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you had a fantastic stay with us. Your kind words truly warm our hearts and motivate us to continue delivering exceptional hospitality. Our team works diligently to ensure every guest feels comfortable and well taken care of during your stay. It's fantastic to know that our efforts resonated with you and contributed to your enjoyable visit. We can't wait to welcome you back for another unforgettable stay. If there's anything specific you'd like to experience or any preferences you have for your next visit, please don't hesitate to let us know. Your feedback is invaluable in helping us improve our services to meet your expectations. Thank you once again for choosing our hotel, and we eagerly await the opportunity to serve you again in the near future. Regards, Manoj RawatGeneral Manager
CHEE WAI
2 Double Beds, Guest Room
Daftar masuk pada Jun 2025
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 13 Jul 2025
The breakfast is the best with a wide selection of western, Asian and local delicacies. The location is super convenient as the hotel is just above the ferry terminal, you walk about 2 minutes from terminal to the hotel lobby. The room is very comfortable and spacious, had to request for late check out coz room so comfortable don't want leave. Batam Marriott is truly a top shelf 5 stars hotel.
Jawapan daripada Pihak Penginapan: Dear Mr/ Mrs CHEE WAI, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you so much for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you had a fantastic stay with us. Your kind words truly warm our hearts and motivate us to continue delivering exceptional hospitality. Our team works diligently to ensure every guest feels comfortable and well taken care of during your stay. It's fantastic to know that our efforts resonated with you and contributed to your enjoyable visit. We can't wait to welcome you back for another unforgettable stay. If there's anything specific you'd like to experience or any preferences you have for your next visit, please don't hesitate to let us know. Your feedback is invaluable in helping us improve our services to meet your expectations. Thank you once again for choosing our hotel, and we eagerly await the opportunity to serve you again in the near future. Regards, Manoj RawatGeneral Manager
Jonase Wu
2 Double Beds, Guest Room
Daftar masuk pada Jun 2025
Family
22 ulasan
10/10
Outstanding
Disiarkan pada 15 Jul 2025
A very nice hotel to stay with. It is located right at Ferry terminal @ Harbour Bay. Nearby has a little shopping plaza. Hotel itself is well maintained and quiet. Highly recommended 👍🏻
Jawapan daripada Pihak Penginapan: Dear Mr/ Mrs Jonase Wu, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you for your positive comments and ratings. We will continue providing great products and service for our valued guest. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Manoj RawatGeneral Manager
Anonymous User
1 King Bed, Sea View, Guest Room
Daftar masuk pada Mei 2025
Family
2 ulasan
8.5/10
Very Good
Disiarkan pada 15 Jun 2025
Connected to ferry terminal and just beside the seafood places too. Very nice interior. Thou the lift kept breaking down and require some waits, but lucky the staff there managed to reach us asap.
Jawapan daripada Pihak Penginapan: Dear Mr/ Mrs Anonymous User, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you for sharing your feedback about your recent stay at our hotel. We deeply apologize for the inconveniences you encountered during your time with us. All your comments are essential to educating our team about good and bad service and help us to continue providing great products and service for our valued guest. Please note that this information has been passed on to our concerned department. Furthermore, We will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We remain at your full disposal and you may contact us for any further assistance you may require. Regards, Manoj RawatGeneral Manager
Daryl
1 King Bed, Guest Room
Daftar masuk pada Mei 2025
Couple
35 ulasan
10/10
Outstanding
Disiarkan pada 8 Jun 2025
Good location, connected to Harbour Bay ferry terminal, surrounding many Restaurants & Bars to dine along the harbour, overall a good getaway stay
Jawapan daripada Pihak Penginapan: Dear Mr Daryl, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you for your positive comments and ratings. We will continue providing great products and service for our valued guest. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Manoj RawatGeneral Manager
mamazarah
2 Double Beds, Sea View, Guest Room
Daftar masuk pada Mei 2025
Family
11 ulasan
10/10
Outstanding
Disiarkan pada 29 Jun 2025
Very friendly staff, warm welcome, alot of choice for breakfast, precious room, kids friendly stay, convenient access to ferry terminal..
Jawapan daripada Pihak Penginapan: Dear Mr/ Mrs Mamazarah, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you so much for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you had a fantastic stay with us. Your kind words truly warm our hearts and motivate us to continue delivering exceptional hospitality. Our team works diligently to ensure every guest feels comfortable and well taken care of during your stay. It's fantastic to know that our efforts resonated with you and contributed to your enjoyable visit. We can't wait to welcome you back for another unforgettable stay. If there's anything specific you'd like to experience or any preferences you have for your next visit, please don't hesitate to let us know. Your feedback is invaluable in helping us improve our services to meet your expectations. Thank you once again for choosing our hotel, and we eagerly await the opportunity to serve you again in the near future. Regards, Manoj RawatGeneral Manager
Blue.Impiana
1 King Bed, Sea View, Guest Room
Daftar masuk pada Jun 2025
Family
63 ulasan
10/10
Outstanding
Disiarkan pada 13 Jul 2025
Many times here always a treat to come back! Great location and service
Jawapan daripada Pihak Penginapan: Dear Mr/ Mrs Blue.Impiana, Warmest Greetings from Batam Marriott Hotel Harbour Bay,Thank you for taking the time to write such a detailed review. We are so glad that you are enjoy your stay with us and meet your expectations. We will continue providing great products and service for our valued guest. We look forward to welcoming you back then. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Manoj RawatGeneral Manager
Yi Lin Lee
2 Double Beds, Sea View, Guest Room
Daftar masuk pada Apr 2025
Traveling with friends
2 ulasan
10/10
Outstanding
Disiarkan pada 25 Mei 2025
Best hotel and breakfast in batam ever! Marriott staff provides the best service. Thank you so much team!
Jawapan daripada Pihak Penginapan: Dear Mr/ Mrs Yi Lin Lee, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you for your positive comments and ratings. We will continue providing great products and service for our valued guest. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Manoj RawatGeneral Manager
Guest User
1 King Bed, Sea View, Guest Room
Daftar masuk pada Apr 2025
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 25 Mei 2025
I’ve been to Batam but first time staying in Marriot. Took total of 7 rooms . We really enjoyed it . Services is Super. Will definately come again
Jawapan daripada Pihak Penginapan: Dear Mr/ Mrs Guest User,Warmest Greetings from Batam Marriott Hotel Harbour Bay,Thank you for taking the time to write such a detailed review. We are so glad that you are enjoy your stay with us and meet your expectations. We hope your next visit is just around the corner. We look forward to welcoming you back then. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Manoj RawatGeneral Manager
Wee123321
1 King Bed, Sea View, Guest Room
Daftar masuk pada Mei 2025
Couple
24 ulasan
10/10
Outstanding
Disiarkan pada 2 Jul 2025
Good experience. Comfortable and get compliments cake becoz birthday.
Jawapan daripada Pihak Penginapan: Dear Mr/ Mrs Wee123321, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you for your positive comments and ratings. We will continue providing great products and service for our valued guest. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Manoj RawatGeneral Manager
Rentro Jian Ting
2 Double Beds, Sea View, Guest Room
Daftar masuk pada Apr 2025
Couple
4 ulasan
10/10
Outstanding
Disiarkan pada 12 Mei 2025
Great location and the hotel is very clean and well maintained. The breakfast provided by hotel was provided with a lot of variety. Very worth. Just beside the hotel it has a lot of shops and news things will be develop over the new few years.
Jawapan daripada Pihak Penginapan: Dear Mr/ Mrs Rentro,Warmest Greetings from Batam Marriott Hotel Harbour Bay,Thank you for taking the time to write such a detailed review. We are so glad that you are enjoy your stay with us and meet your expectations. We hope your next visit is just around the corner. We look forward to welcoming you back then. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Manoj RawatGeneral Manager
Yvonne
1 King Bed, Guest Room
Daftar masuk pada Apr 2025
Couple
8 ulasan
10/10
Outstanding
Disiarkan pada 12 Mei 2025
Room was spacious. Just besides harbour bay pier. Staff are friendly. Only cons was water heater on off hot and cold. May suddenly turn real hot so need to be careful during shower. Informed front desk
Jawapan daripada Pihak Penginapan: Dear Ms. Yvonne,Warmest greetings from Batam Marriott Hotel Harbour Bay,Thank you so much for your kind words and for rating your stay as outstanding. We're delighted to hear that you enjoyed the spacious room, our friendly staff, and the convenient location. We truly appreciate you bringing the water heater issue to our attention. We apologize for the inconvenience caused and understand how important a consistent shower temperature is for your comfort. Our maintenance team has been informed and is looking into the matter to ensure a smoother experience for future guests.Thank you for bringing these matters to our attention and allowing us the chance to improve.Regards,Manoj Rawat General Manager
Guest User
2 Double Beds, Sea View, Guest Room
Daftar masuk pada Apr 2025
Traveling with friends
3 ulasan
10/10
Outstanding
Disiarkan pada 25 Mei 2025
Everything was absolutely perfect during our stay. The service, cleanliness, and overall atmosphere exceeded our expectations. A special thanks to Fransiska for her outstanding service — she was incredibly helpful, kind, and attentive. She truly made our experience even more memorable!
Jawapan daripada Pihak Penginapan: Dear Mr/ Mrs Guest User, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you so much for taking the time to share your experience at Batam Marriott Hotel Harbour Bay. We are delighted to hear that you enjoyed your stay and that Fransiska was able to make a positive impact during your visit. We will be sure to share your kind comments with Fransiska. Your appreciation means a lot to them and our entire team, as we always strive to provide the highest level of service and hospitality to our guests. Thank you once again for recognizing their efforts. We hope to welcome you back to Batam Marriott Hotel Harbour Bay soon. If there is anything we can do to make your next stay even more enjoyable, please let us know.Regards, Manoj RawatGeneral Manager
Pinkcoral
2 Double Beds, Guest Room
Daftar masuk pada Mac 2025
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 18 Mei 2025
Nice room and attentive service. We love the infinity pool and selection at breakfast. The hotel is right next to Harbour Bay ferry terminal which is really convenient. Overall a very comfortable stay, we will be back again.
Jawapan daripada Pihak Penginapan: Dear Mr/ Mrs Pinkcoral, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you for your positive comments and ratings. We will continue providing great products and service for our valued guest. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Manoj RawatGeneral Manager
Guest User
1 King Bed, Guest Room
Daftar masuk pada Mac 2025
Couple
5 ulasan
10/10
Outstanding
Disiarkan pada 22 Apr 2025
Would recommend my friend to stay here. Nice location good service and clean environment
Jawapan daripada Pihak Penginapan: Dear Mr/ Mrs Guest User, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you for your positive comments and ratings. We will continue providing great products and service for our valued guest. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Manoj RawatGeneral Manager