Hotel Shangri-La di Batu Feringgi

Saya sukakan kualiti kebersihan bilik..untuk ibu dengan dua org anak,kebersihan memainkan peranan untuk kriteria sebuah hotel penginapan..kebersihan sgt tip top.cuma kawasan untuk melepak di pantai dan kawasan sekitar kolam terhad jika ada pengunjung yg rmi..sehinggakan tiada tempat untuk duduk melepak..hotel perlu noted hal sebegini in case pengunjung dtg pd peak season..mknn juga byk pilihan utk bfast ttp sebabkan rmi org,km perlu menunggu di luar sebelum dpt msk kwsn restoran utk bfast..

1 tilam keras dan tidak selesa.. Sakit pinggang sangat2.. Staff housekeeping bagus...harap pihak hotel check setiap tilam..kawasan tenang..parking banyak kecuali public holiday mesti parking penuh tapi staff banyak membantu untuk Customer yang mencari parking.

Hotel yang telah diubah suai yang masih boleh melihat beberapa tompok kecil Sofa n katil boleh menjadi lebih bersih di mana kita melihat habuk putih n hitam! Sarapan hotel dengan pelbagai variasi & istimewa kanak-kanak 👍🏻 Jangan mengharapkan banyak dari pantai di seberang hotel, kolam renang juga boleh menjadi lebih bersih!

Ini adalah kali ketiga saya menginap di Hard Rock Hotel Penang. Kali ini saya memilih hotel ini untuk hari jadi sahabat saya. Sama ada persekitaran hotel, makanan atau sikap perkhidmatan, semuanya 100 mata.

Ini adalah hotel impian paling santai yang saya tinggal. Rasa selesa dan tenang ☺️. Sarapan pagi 🍳 sangat sedap 🤤 dan kakitangannya cukup baik di restoran. Kolam sangat instagramable. Semuanya bagus kecuali perkhidmatan. Kami telah menghubungi 3 kali dari telefon hotel tetapi tiada siapa yang mengangkat telefon. Saya perlu turun dan meminta mereka menghantar jubah mandi kepada saya 😢, perlu diperbaiki ya Akan datang menginap lagi 🌸🌸🌸🌸🌸

Firstly the staff, they are all really lovely and cannot do enough for you. When we checked in we realised that we had accidentally booked the wrong week! But this wasn’t an issue as we were given a better room for the same price! In fact, we actually enjoyed our stay that much we ended up staying for 14 nights! The location is great, there’s plenty to do, lots of great cheap restaurants and the beach is less than a few minutes walk. Initially it was hard to find as it’s placed in an old shopping centre on the 2nd floor. We took the escalators but there is also a lift. Once you get inside, the secure front door the reception is modern and clean, 24hr help is always available and the rooms lock with a physical key. You get way more than you’d expect for the price. Modern clean rooms with refurbished en suite with rainfall shower. Hot water at all times and reliable WiFi. Tea and coffee 24/7 too! And breakfast everyday until 11am!! Every 3 days we got clean towels, fresh sheets and the room was cleaned. Some guests have complained about the noise from the charaoke which is on the same floor but our room was the closest to this and we were never kept up, the latest would could just about hear it was 23:30 but this was on a Saturday night! The only downsides, albeit small, were the lack of variety at breakfast, lack of natural light in the rooms due to the windows facing into the shopping centre so the curtains should be closed, and the WiFi was a bit slow, but only noticeable if streaming HD videos, for general web surfing it was more than capable! Overall me and my partner were very happy with our 2 weeks we spent here, we felt very safe and relaxed and you can’t argue with the price! It saved us a lot of money on our 6 month trip and was one our favourite place we stayed in Penang! Thank you once again, if we are ever in Malaysia again we will be sure to visit :)

Tiada tuala, asas sahaja. Jangan terlalu berharap. Pemandangan indah, berhampiran dan antara berjalan kaki mcD, kfc, membeli-belah barangan runcit dll. Perkhidmatan yang baik

hotel yg bagus sebab dekat dengan banyak tempat. dekat dengan makan, petronas, pntai dan paling penting 7e