Hotel berhampiran Baveno, Baveno

The first thing we noticed on entering our 3rd floor room, was the stunning view and balcony. However, this was dampened on opening the balcony doors due to the noise from the road in front of us. Clearly the main road in the area. This will not suit people looking for a lake view + serenity. Having said this, the hotel is good value and barely 10 minutes walk to the lakeside via some lovely public gardens. A supermarket is also 5 minutes walk for those wanting to stock up for picnic lunches. It was a short, flat walk from the train station and similar into the main Bavano town. The room did not have a mini fridge. The other downside was that they switched off air-conditioning in September and switched on heating. The temperature during our stay was still high (from a Britsh perspective) and we would have enjoyed the option of aircon. Especially at night where the desire was to keep the window closed to reduce noise. We asked for, and were speedily given, a fan - which helped. Breakfast was ample and the staff were friendly. The rooms were kept clean and you could see a pride in the hotel. No tea/coffee maling facilities in the room, but this seems common in Italy from our small experience. Overall we found the hotel to be be very good value for money and enjoyed our 3 night stay.

A beautiful hotel. The staff were all so warm and welcoming and the food was excellent. Special thanks to Alexander and Julia who could not be more attentive. We loved the wonderful outdoor setting for our meals and drinks, with spectacular views over the lake and Borromean Islands. The only downside was that there are no walkways into Stresa so guests have to rely on the shuttle bus. However, saying that, the bus is frequent and will pick you up from Stresa after hours for a small fee. I also enjoyed the spa facilities and the massages offered were excellent. However, some of the staff members in the spa were more attentive and helpful than others. Overall an excellent experience and I would definitely recommend the hotel and would go back. Thank you to all who looked after us making our break a relaxing and special one.

Por segunda vez volvimos a este hotel que nunca decepciona aunque deben mejorar la forma en que exponen las ofertas. Al llegar al hotel pedí que quería tener la oferta relax total que figuraba en la pagina web. En la mima décia desde 1399 Euros por lo que di oor obvio que ese era el precio para 3 días ( publicidad engañosa, sin necesidad.). Pensando que este era el precio me dijeron en el chek in que no podían generarlo ellos, debía subir al Spa para arreglar con la persona de ahí. Subo al Spa antes de hacer chek in; y le muestro a la persona la oferta a lo que me dice que si la podemos tomar. Me dice que lo debo arreglar en el chek in. Bajo a chek in y hago la gestión por el programa Relax Total. Después de un buen rato me dicen que esta ok y les pido para pagar toda la estadía. Siempre hago de esta forma. Cuando voy a pagar cada habitación ( eran 2); me dicen que el total de ese programa eran 1799 Euros en vez de 1399 Euros. Les reclamo que en el Spa había mostrado la oferta y que me habían dicho que estaba ok pero me dicen que esa tarifa es para otros meses, no el que estaba en curso. Yo ya le había dicho a mis acompañantes que tomaríamos ese programa. Estaban todos ilusionados. Pero al enterarme que valía 400 Euros más de lo que decía en la página inicial tuve que cancelar. Pedí para hablar con el Gerente y este me dijo que no iba a hacer nada; no siquiera una atención por haberse equivocado cuando subí al Spa ( que ellos me mandaron) y le mostré el programa a la chica, la que me dio el ok. Un Gerente que no sabe tratar a un cliente. Yo tengo empresa y si me pasa eso busco una solución. Ellos alegaron que si yo ponía la fecha me arrojaba el precio que decían ellos. Cosa que era verdad. Pero entonces , porque me hicieron ir al Spa para arreglar la oferta? Y si la chica me dio el ok cuando le mostré el precio y el programa; no deberían haber aido flexibles ? Que necesidad tiene el hotel de hacer publicidad engañosa ? La verdad que el hotel es espectacular. No tengo nada que decir respecto a sus habitaciones, las piscinas , el Spa etc. Todo es de primera. La cena que tuvimos ahí no me gustó. Cara y porciones muy pequeñas. El resto todo de primera. Aconsejo que cambien la forma de promover estas ofertas Igualmente recomiendo el hotel.

정말 너무 뷰가 최고였어요! 스파 시설도 좋았습니다. 마지오레 강 바로 앞에 비치 클럽도 포함되어서 인생 경험하고 왔습니다!

We had a triple corner room (with 2 balconies) which was very spacious compared to other hotels we've stayed in,bathroom had a bath and separate walk in shower. Staff all very helpful and friendly with good English. Ample selection at buffet breakfast, continental and bacon and scrambled egg available. Very clean in all areas. Great location, across from the lake, near the ferry station, lots of restaurants and little shops nearby. Double glazing kept the room quiet from street sounds. Others have commented on lack of soundproofing but we had no problem, once or twice heard next doors shower running but only when in our bathroom. All in all I would highly recommend this hotel and would definitely stay here again if I return to Lago Maggiore. We were in room 104, in the Stresa part of the hotel.

Hotel is in much need of some updates. The sheets and bedding were all ripped and ball-y and the carpets are stained. One pillow each on bed. We were really disappointed after staying at the hotel majestic in bologna. Would not rate this as a 5 star hotel more like 3. Location is great and breakfast buffet was just ok. Most hotels now let you order omelets or eggs how you like, we missed that. This is our 4th time to the lakes and we would not stay here again. Hotel needs some painting and updates to rooms

We visit Intra on a regular basis to catch up with family and have stayed at hotel Ancona on each of our last 4 visits. We keep coming back because each visit is such a pleasant experience. You can not get a better location overlooking the lakefront and near the ferry terminal and the main square. The rooms are generally a good size with all needs catered for. We normally stay in the apartments which are larger but cheaper than the lakefront rooms and more suited to a longer (7-10 day) stay. Even though these rooms don’t have a view themselves you can sit out on the front patio, overlooking the lake, for breakfast and in the early evening (or anytime you want). Breakfast is definitely a unique offering with fresh orange juice squeezing machine, blocks of chocolate, real honeycomb, as well as a good selection of more standard offerings. All the staff are very friendly and helpful and you see the manager at breakfast most mornings checking up on how things are going. Highly recommended and certainly better value than the bigger hotels in Stresa.

What a beautiful Hotel. The rooms are very large and the area is quiet. The location is ideal, very near the Lago Maggiore. The restaurant ”Le Fief” is delicious. They work together with a one star chef. The kitchen has a very high standard. The staff is very kind and helpful. The breakfast buffet is good. We only missed the fresh orange juice. A very good 5 star hotel.