Hotel berhampiran Burgundy Wine School, Beaune

Charming hotel in an 11th century abbey. It’s fascinating,funky and for those who like a bit of adventure and history. We splurged on the Citreau Suite which had a large living room, nice bedroom and large bathroom. There are steep stairs everywhere, so be advised. This hotel is perfectly located in the center of town. Walk out the front door and be anywhere in just a few short minutes. Free parking is available nearby. Breakfast is excellent and the staff is top notch.

This is very good hotel almost in the central heart of Beaune - nothing is more than 10 minutes walk away. Service was very friendly and efficient (with one minor exception) and the rooms were attractive and well presented. The bathroom was functional rather than luxurious. We really liked the bar and the outdoor area and great compliments to the two main bar staff who were very attentive and excellent cocktail makers (when we needed a break from the delicious Burgundy!) Compliments also to the Concierge for excellent restaurant recommendations and efficient rservations. The one area where I fee this hotel does not reach the standards expected of a hotel of this class was breakfast. We found this disappointing, adequate to get the day started but not someting to be enjoyed especially.

Hotel is situated on the outskirts of Beaune but in easy walking distance of the town centre with all its attractions and to the train station.It can be difficult getting taxis in Beaune.Typical of this style of hotel our room (superior room) was a bit cramped especially as we were staying 7 nights and there was quite a bit of luggage .Very little hanging space for clothes. The bathroom was reasonably spacious.On our first night there was alot of noise from the patio area outside our room at 2-3 am ,the bar was closed but a group of young men were very noisy.We tried to contact reception but couldn't find the number.We reported this in the morning and it was obvious that others had disturbed sleep.After this first night it was quiet.It might be worth asking for a room that doesn't overlook the pool or patio area. Staff were very friendly and helpful.Provided me with ice to prevent bruising when I fell.The hotel was very clean Breakfast was adequate and there was a good supply of fresh fruit.I think this hotel is ideally suited for short stays or stop overs when travelling through France

Excellent hotel located in walking distance to city centre, with all amenities. Cosy beds, good bathroom. Was difficult to check in, service couldn't find my Trip.com booking, but was finally accepted.

Nous avons passés plusieurs nuits dans cet hôtel. L accueil a été agréable. Par contre la chambre dispose d une très petite salle de bains où il n y a aucune étagère pour poser ses affaires de toilette ce qui est très gênant La chambre par elle même est correcte mais il est préférable d apporter ses oreillers car ceux proposés sont très petits. Le petit déjeuner est correct mais pas de fruits et le pain n était pas croustillant loin de là … Un peu déçus de cet hôtel

Le point positif est le sourire du personnel, très sympathique et la décoration agréable du hall. Les moins : - environnement immédiat peu accueillant (zone commerciale) et bruyant (proche d une discothèque - dormir la fenêtre fermée est obligatoire pour éviter les nuisances sonores). - malgré une décoration chaleureuse, l aspect béton brut et les finitions peu soignées laissent une impression d être encore en chantier - pas de sèche serviettes dans les chambres : résultat les serviettes restent humides et doivent être remplacées tous les jours - menage du hall tous les matins au moment du boom du petit déjeuner vers 9h obligeant hôtes et personnel à jongler entre les aspirateurs et le flux de personnes allant au petit déjeuner. C est très étrange et non exceptionnel. Nous sommes restés plusieurs jours et ce fut le cas tous les matins. Cela gêne le personnel dans son travail et est peu agréable pour les hôtes (qui a envie d entendre le bruit d un aspirateur en se réveillant ?) - gros bémol sur le petit déjeuner : le buffet est dans un espace très restreint, des qu il y a plus de trois personnes il n est plus possible de circuler et de se servir, une seule machine à café dont les capsules se bloquent fréquemment obligeant le personnel à faire les cafés en cuisine (elle est de plus mal située en plein milieu du coin buffet), 3 personnes dédiées au petit déjeuner mais peu organisées entre elles (tout le monde fait tout débarrasser les tables, garnir le buffet, accueillir les arrivants et faire les boissons chaudes à la demande). Dernier point, il est usuel de réassortir les buffets mais là il manque très souvent (3 fois dans le même petit dej de 30 min) des choses basiques (pain, yaourts, croissants…) car apportées en trop petite quantité : les hôtes attendent donc dans l espace buffet et bloquent les autres qui souhaitent se servir. Conclusion tout le monde se gêne et cela est peu agréable. Par ailleurs, les quantités semblent mal calculées en début de services : plus de vaisselle propre, plus de crêpes etc a 9h du matin (donc au début du boom du service avec encore beaucoup d hôtes a servir). Bref expérience mitigée. Le service peut être facilement amélioré en particulier le petit déjeuner.

The staff here are absolutely wonderful, incredibly friendly and made myself, my husband, baby and dog feel very welcome and well looked after. The garden was a wonderful place for our dog to let off some steam (although note it’s not closed off so some good recall might be needed!) and the pool was a lovely area. Given some of the other reviews I was expecting the more to be a lot more dated but our junior suite was very spacious and comfortable and worked well for us. The food in the restaurant is wonderful but is very expensive and service is slow - we got the impression that the more you spent (e.g. most expensive set menu, wine pairing etc.) the more attention you were given by the waiting staff. A two night stay here with breakfast and our dog cost us €700 which seems very expensive - whilst it was a nice place with lovely staff the value for money doesn’t quite add up.

We had a overnight stay here after a long drive back from Spain to Belgium. We arrived later than expected because of traffic issues. The dinner we had was wonderful as well the service to charge our electric car. However: the airco in the room was not sufficient enough or working as should, I had sour milk during breakfast and the coffee and scrambled eggs were absolute disgusting . When mentioned these problems to the staff they argue with us and showed very arrogant behaviour. The outside and vineyards are beautiful but inside the building is rundown and the staff does not care at all or pretends that there are no problems. They clearly don’t accept any kind of feedback or criticism and offered us a cappucino in exchange after we spend 1000 euro’s for one night for 4 persons. In my 15 years of hospitalitywork as a maitre for different restaurants, 4 star hotels and Michelin star restaurants I have never seen or experienced this behaviour before. Clearly they only welcome customers that are French. Apparantly they have no clue what service means and how they should treat customers that aren’t French.

We stayed here on our way to Italy and again on our way home to England. The hotel is beautiful, located a 5 minute drive from Nuites-St-George’s. The rooms are finished to a very high standard with everything you need. The breakfast was lovely and had plenty of choice. You can eat either inside or outside overlooking the gorgeous gardens or the pool. We stayed with our dog and there are plenty of walks from the hotel. The staff were all friendly and helpful. I would highly recommend this hotel to everyone and next time we plan to stay a lot longer than one night. Thank you a fantastic stay. Georgina, Simon and Kaiber.