Hotel berhampiran Parc de la Creuzotte, Beaune

I didn’t expect this hotel is this good :) as it’s the option that was way more affordable than other hotels in Beaune. The service, people working here were so considerate and kind. The room was also clean, but only thing I felt uncomfy was because there’s no hair-dryer in the room.

Arrived Monday 15 May for one night’s stay. Good welcome at reception, spacious car park. Hotel in central location, walk to all the Town’s attractions. Very reasonable price – very tatty inside. Room spacious, carpet stained. Building work in progress everywhere around the hotel. Surprised no mention of Building work on ***********. Car park - areas piled with builders’ materials and discarded furniture. We weren’t alarmed, because the builders stop work at the end of the day. Fire doors in the hotel slam shut (automatically – as you let them go). So we were awoken by other guests coming in later and inadvertently slamming the doors. Taking a shower – the head ‘fell’ off the wall onto my husband while showering! At 6.00am (YES 6.00am)! the builders began their day – driving a loud forklift truck through a passage to deliver more materials, going back and forth with more and more loads. Frequent noisy manouvering of the vehicle, plus the annoying beeping of the reversing warning. We were woken up. What are the hotel owners thinking? 8.00am would be an entirely UNreasonable time for the builders to start banging around. 6.00am is ridiculous. I put on my clothes at 6.15 and went to reception to complain. The young guy on night duty was kind and received the complaint well. Gave us a complimentary breakfast. Breakfast – just about ok. Not great. Nice to have fresh fruit cut up. I was glad we weren't paying for it. WIFI On arrival you are given the WiFi password etc …. With a note explaining that the portal is closed between 22h30 and 6h. “Le portail est ferme de 22h30 a 6h”. So don’t bother wanting WiFi late in the evening or during the night! Travellers – don’t stay here. Whatever the price, you won’t get a good night’s sleep unless they solve those banging interior doors and take control of their building contractors. A miserable experience.

Beaune is always a good stop being the half way point to the South of France. I have stayed at Hotel de La Paix a number of times because of its central location to the restaurants, secure car park, consistent quality of service. The breakfast is also very good and well priced. Well done!

I saw the great reviews here and the facility looked nice so I booked this hotel. I just got back from my stay and I am 100% sure that these reviews are fake so I want to warn others. We got to the hotel earlier than check in and our room wasn't ready which is absolutely no problem. We had planned to drop off our stuff and have lunch anyways. We get back at check in time and our room still isn't ready. They have had 3 hours notice at this point that we would be back at 3 after lunch. Then we head to the pool to wait for the room to be ready but I ask them to please let me know as soon as it is ready, as we have somewhere to be. An hour goes by and still nothing. At that point, I go back to check on things. Our room was ready, no one called us, or told us anything at all which was very frustrating. We probably would have been out there all day if I hadn't gone back to check. At this point we had to cancel our other plans because we didn't have enough time to shower and get there with the hour delay so we decide to nap. As soon as we start to nap there is an insanely loud alarm going off. This goes on for 20 minutes and the whole hotel has to evacuate. It ends up being a false alarm. I totally understand that things malfunction sometimes but the bigger issue was the staff. First off, at no point does anyone go around telling people that everything is fine, not to worry, or apologize for the inconvenience. The alarm just suddenly stops at some point. I expressed my frustration to reception between the check in process and the alarm going off but they literally did not care at all and barely gave me a sorry. At this point a normal hotel would have made some sort of commercial gesture - free breakfast, or at least try to pretend that they care at all, anything really. What's worse, I got the sense from their reactions that this alarm thing might be a regular occurrence as one of the staff muttered something that I should be grateful it wasn't at night. The next day we are going to see some wineries. We are leaving the hotel at 10:30 AM and the cleaning ladies are cleaning the room next door to us. We politely say hello and that we are leaving, we would like our room cleaned and that we would be back in the afternoon. We come back at 3:45 PM and the lady is in our room and just starting to clean it. I have no clue what she did from 10:30 AM - 3:45 PM as we were her next room to clean but I suspect she just did nothing. We are tired and just want to get in the room so we tell her it is no problem, she doesn't need to finish. We ask her to just refill the nespresso pods so that we can have coffee for the next morning. She says sure, leaves to go get them and never comes back. Another cleaning lady walks past the room and I ask her as well if we can get a refill. She says sure and that she would go grab some. Of course, she never comes back. Finally, I call the front desk. I express my disappointment again with the level of service and ask for coffee p

We were a bit worried after the recent reviews but needn’t have been. On arrival our daughter went straight to the pool. The family room was a good size and the hotel stored our ice packs in the freezer enabling our onward transit to the south. The atmosphere is laid back and a bit quirky. About a 20 minute east walk to the centre of Beaune. Breakfast was ok, a little chaotic, but we got what we needed. The kids play area was also a nice touch. We would definitely return.

Just by the side of the highway. Easy access to Beaune center by car, not on foot though. Room is nicely designed and the bed is comfortable. Got pool and other facilities for children. A pleasant stay as a whole.

The staff here are absolutely wonderful, incredibly friendly and made myself, my husband, baby and dog feel very welcome and well looked after. The garden was a wonderful place for our dog to let off some steam (although note it’s not closed off so some good recall might be needed!) and the pool was a lovely area. Given some of the other reviews I was expecting the more to be a lot more dated but our junior suite was very spacious and comfortable and worked well for us. The food in the restaurant is wonderful but is very expensive and service is slow - we got the impression that the more you spent (e.g. most expensive set menu, wine pairing etc.) the more attention you were given by the waiting staff. A two night stay here with breakfast and our dog cost us €700 which seems very expensive - whilst it was a nice place with lovely staff the value for money doesn’t quite add up.

Everything in our stay at La Cueillette was elite. The friendliness of the staff, the spa, the room and the food (especially the Table in the restaurant by chef Takashi), the chateau. Definitely will stay again when visiting the region.