Park Hyatt Beaver Creek Resort and Spa

There are better options. It honestly was not great. Gym is fantastic with two tonals, pelaton etc. but the rooms were dates and the staff was miserable. For points or dollars it was over priced. I get you looks for the location that is great but…

We went a week before Christmas where it was not that crowded. The ski valet is just magical, you just pickup/drop-off your ski steps away from the beginner gondola. Hotel location is central too -- well connected to the village. Of course, the price (for everything) is kinda crazy, especially during peak ski season. Is it great value for the money? Guess it depends. Is it a great vacation? definitely

Unique review as a lot of right and few things wrong. First the week before Christmas was chancy (due to snow fall) but what a great week to go and the luck of the snow gods was with us…The really good is the location, ski in ski out cannot be beat. The ski rental is on site which was great and they deliver your equipment to the the Hyatt’s ski valet… The ski valet service was first class and a game changer, they keep your equipment and it is effortless to get out and go ski. Lifts and ski school are all right there… A+. The hotel staff was great and early in the season everyone is all smiles. The not so great was we were a group of adults , the hotel is “kid central. Clearly Hyatt has gone after the family (which is great) but, as an example, this was the first time I have ever enjoyed an adult beverage and next to me were several little ones coloring in the bar… Just be prepared so you are not surprised. I am by no means anti kids, but sometimes it is nice to just be an adult… Mornings were tough as kids running the halls at 7 a.m. was not the most fun… I think adult areas may not be a bad idea for Hyatt to consider… The biggest let down was the quality of the food… It was average at best. The breakfast buffet is good (pricey at $47 per person but noting in BC is inexpensive) but dinner and bar food for lunch was below average. The bar food was plain and simple trying to be too clever and it failed… What I mean is a flatbread was exotic cheese verse normal, weird garnishes, instead of something as simple as a margarita flatbread… Dinner was equally as unsatisfying with a fillet that tasted more like it came from a chain restaurant, poorly prepared and almost flavorless and from a park Hyatt. At the price point asked for, you should expect better and it was not… We discovered a few places close by that were great to eat at so if location and ski valet and rental are your priority , this is your place… if food quality is important, not so much.

The resort is a good option for ski, the service is ok in general, the food in general is not at the level for a 5 star resort, next time we will have dinner outside. Rooms and lobby services are good. location is amazing, for ski is a very good option, they need to improve the food in every restaurant.

We arrived later in the evening (8:30pm) after a full day only to find out that the hotel and every restaurant in town was no longer serving food. We were forced to buy overpriced below average quality sandwiches at the hotel store. Then for the next three days the hotel was under construction, including the room next to ours, so we were unable to be in the room during the day due to the noise. As far as the staff goes, they were amazing and very kind and helpful. It was the Hotel corporation that was the real issue.

Check in was quick. The virtual assistant was fabulous. The cleaning team was on point. The food, especially breakfast in the restaurant was yummy. We felt very spoiled during our stay and we are grateful to the attention to detail and kind care of the team.