Hotel berhampiran Beerfelder Galgen, Beerfelden

Zwischenstopp auf einer Motorradtour. Drei Einzelzimmer gebucht, mit der Bitte um ruhige Zimmer. Bestätigung der Buchung mit der Aussage: Zimmer zum Hof. Das war dann die Höchststrafe für mich und einen Kollegen. Da das Hotel in einem Wohnblock integriert ist, sah ich aus meinem Fenster direkt nebenan auf einen Balkon, der wohl einer Sperrmüllsammlung ähnelte. Das störte mich aber nicht. Was störte war, dass ich von diesem Balkon etliche Telefonate in einer osteuropäischen Sprache von etwa 23:00h bis nach 01:00h des Folgetages mithören musste. Oftmals begleitet von lautem Lachen. Das Schließen des Fensters brachte auch keine Abhilfe. Der eine Kollege, der direkt über diesen Balkon wohnte, hatte die gleichen Sorgen. Das oder Ähnliches muss aber bekannt sein, da im Zimmer verpackte Ohrenstöpsel lagen. Michelstadt gern wieder, dieses Hotel nicht!

clean and tidy, room is big, very good breakfast, car park available

Strakke, moderne kamer, goed en groot bed, mooie en nette badkamer met zeepdispensor en haardroger. In tegenstelling tot wat foto laat vermoeden ligt het in een vrij drukbereden straat. Prima parkeergelegenheid voor en onder het gebouw. Om de hoek kun je de tram nemen naar Heidelberg. Ontbijt is duur en gewoontjes. Decakoffie is enkel beschikbaar als oploskoffie. De accommodatie is oké, maar de sfeer is eerder onpersoonlijk.

We were so glad to see this fully renovated hotel open in time for our visit to the Heidelberg Christmas Market (original opening date was projected for the end of December). The Hilton Heidelberg is an incredible facility, surpassed only by the amazing team working to provide the best possible experience! We have never been so graciously welcomed by so many on the team, including the General Manager, Remmie. Margarita and Katerina took great care of us during check in and were even able to upgrade us to a Junior Suite - what a welcome surprise! After settling in to our room, we had the pleasure of meeting Lubeth in the Executive Lounge who took care of every need and made us feel so welcome - always with a smile! The management team is definitely committed to hiring the best, but they are also clearly committed to leading by example. Vladimir (the restaurant manager) made a point of introducing himself and checking to be sure we were enjoying our stay and Sonja was so gracious when we were visiting the restaurant. Brent stopped by while we were in the Executive Lounge to be sure we were enjoying our visit and asked if there was anything he could do to help. Tim (a Heidelberg local) took time to share some of his favorite spots around town, as well as the hotel amenities and make sure we made the most of our time in town! I cannot remember another hotel stay where I could name more than 1-2 people on the staff - this team truly made us feel welcomed and valued! Thank you for a such a great experience!

We are so disappointed. Don't be fooled by the offer and facilities you see online. We found the place soulless, which is such a shame, because it has hugh potential. I specifically chose this hotel because there were onsite facilities including a restaurant and bar. Neither were open on the day we checked in, apparently due to staff sickness!! So, I am expected to believe that only one person is tasked with running the kitchen, restaurant and bar! Umm! I am slightly cynical, to be honest. After a long drive we were looking forward to dinner and drinks. Our room was fine- very clean and comfortable ....but we could have had the same quality room for far less elsewhere. Breakfast was fine but again, I wouldn't pay for that again. The breakfast room was so deathly quiet, we wanted to eat breakfast and get out of there. No atmosphere. When you arrive at this hotel, you walk through a cloud of smoke, as the smoking area is directly infront of the front doors. What a welcome. I paid for the additional facilities but my meal that night was a bread roll from Lidl, up the road. I have waited almost two weeks for Leonardo to respond to my direct complaint via their chat service and I've heard nothing - I did give them the chance to address my complaint directly. More

The hotel was easy to reach from the Autobahn and there is enough parking space by the hotel. The parking is free and the rooms are nice, modern and big enough. The breakfast is OK and enough variety. We booked a second night, the staff is very nice and helpful. There is a tram nearby to get into town. We walked wich was a nice walk but far - therefor the old town is spread out a long woy. We took a ”lime scooter” back to the hotel - wich was fun - there a plenty room on the bikepathes. The hotel is nice and quited and the beds where good there I would recommend it. There is 24 hours check-in available.

We booked this hotel last minute to visit Heidelberg, we are in shock when we go to the room because the room are well prepared & its cold! have aircond in it! We love all things in the room. all well. room with balcony, aircond, smart home functions, big flat tv with nexflix, coffee machine, kitchen & utensils. its complete like a studio house. The receptionist also so friendly. there is mistakes from Trip.Com state check out time at 12 but actually is at 11. then we not ready because we think the time was at 12. then they came & gave us time to check out. all so good for sure we will come again to this hotel.