Hotel Pantai di Beihai

I arrived very late at night but the reception staff were welcoming and helpful. The hotel has a pool and is very close to the Old Town. The main beach is accessible by taxi or scooter very cheaply. There is a large Chinese breakfast buffet and very good wifi. My room did smell a bit when I first arrived, and the cheaper rooms are quite basic but for the location and price it is good. Housekeeping did a good job of sorting my room out too.

The reception staff is very helpful, although more English-speaking staff would be advisable as most of the staff does not speak English and it is a 5star hotel. I would like to mention Lisa who speaks English and was very helpful, providing useful information regarding hotel facilities, Covid test places and places of interest. Big up to Lisa! The breakfast buffet is okay, but the pastry choice is a bit limited and, generally, it feels that the hotel does not really cater for western guests (mainly Chinese dishes). The buffet lounge is full of light; it is very spacious and facing the seaside, which is great. However, the cleanliness can be improved as the tables and the floor were not cleaned quickly enough, and my table and the floor under it were greasy/dirty. The facilities are quite varied. The pools, gym, tennis court, steam room were used during my stay and they were in good condition. The steam room takes a long time to heat up though. The staff in the gym/swimming pool does not speak English at all. The table tennis room and some other facilities were under maintanace during our stay, so we did not use them. Overall, the hotel has more recreational facilities than most hotels. Well done! Regarding the location, the hotel is on the coast, but the sea is not swimmable there, so you can only enjoy the view. The hotels near the main Silver beach (for example, Crowne Plaza) are considerably more expensive (about 500rmb difference), so a 30-min taxi ride there (costs around 30 rmb one way) still makes the Furama hotel a much more economical option. The sea view from the rooms is very nice! Overall, it was a very pleasant stay and a late checkout was highly appreciated! My rating of the hotel is 4.5.

性價比很高，全家都很滿意。特別是他們的服務，很暖心，我們到得早，一開始安排的房間不是很滿意，就給我們換了一間，還給了我們附近當地人去的海鮮市場和吃飯的地址，由於我們想多耍久一點，定了第二天晚上的機票，還特地安排了休息的房間衹收了半天的房費，很暖心啦。酒店加工的海鮮我們吃光光啦，下次來還住這。

房間還是很不錯的，裡邊有兩間房子，兩張大床，嗯，很適合家庭旅遊，親子旅遊可以選擇這裏，房間裡邊很乾凈，而且離大海也很近，出門就是。

😻設施：設施設備齊全 👩❤️👨衞生：房間乾淨整潔 [愛心]環境：環境優美，一樓大廳外邊就是海邊，非常適合拍照哦 [強][強]服務：特別表揚前台服務真是誠懇熱情，辦理入住後，小姐姐熱情周到送我們到入住房間，又耐心的給我們介紹房間設施 前台小姐姐還給我們發了旅遊攻略，如何避免踩坑。省了自己慢慢做功課的時間，省時又省力，贊👍🏻贊贊。前台小姐姐根據我們的需求給到建議，果然是我們想要的！服務態度很好，客氣也很有禮貌。 價格也實惠，下次還會再來！

My review will be based of the fact that we came in the low season. Maybe be during summer is okay. Winter experience was far from pleasant. First of all the temperature outside was 8 degrees and inside the AC could barely heat it up till 13. It was cold during the night and the stuff told us “we can do nothing about it”. Breakfast was Chinese cuisine (poor and cold and not tasty). In addition they didn’t even have coffee. The stuff at the reception didn’t really know something about the city and we had to go to the terminal to buy the tickets and found out that it was closed. The toilet in the room was really small (you can see it in the pictures). You can barely fit yourself in. The good thing (for staying in summer) is they have outdoor swimming pools on each floor and the balcony has nice view and lots plants. Rooms are quite big. But overall we won’t suggest you the place in the low season.

Thanks Ivy and Team for the wonderful hospitality, she constantly checks in to make sure we are comfortable during our stay and always responds promptly. Ivy has also specially arranged a complimentary fruit basket and desserts for us to enjoy. This is one of the best customer service I have received amongst many of the 5 star hotels I have stayed before. Highly commendable! Thanks again 🙏🏻

真的這是我這一年來 出行 住的最最最滿意的一次 環境不用説 嘎嘎好 陽台就能看見海 包括卧室裏面有個落地窗早上起床就能看見大海 有機會 絕對百分百會選擇這家 酒店，服務人員態度也好有耐心

地理位置好，交通方便，房間舒適衞生，服務人員很熱情，樂於提供各種幫助，附近很多吃飯的地方，海景超級哇塞

The location on the beach is very good. It’s a short walk to many local Chinese seafood restaurants. However, the hotel site itself was in poor shape. The bedsheet had holes as did the comforter cover and the towels. See picture. The window handle was rusted into position. The staff was friendly and helpful. The breakfast was not very good.