Ibis Hotel (Beijing Tiananmen Square Branch)

Bilik itu tidak dibersihkan selama dua hari berturut-turut. Sebelum daftar masuk, tidak dijelaskan bahawa keadaan pembersihan memerlukan tetamu meletakkan papan tanda. Hanya peralatan mandian pakai buang sehari disediakan untuk dua hari penginapan. Tiada pertanyaan segera dibuat untuk penggantian. Tetamu lain menghantar bawa pulang yang salah ke bilik. Telefon robot mengganggu saya. Meja depan di tingkat satu tidak menyemak takeaway dan terus menelefon dan mengganggu saya selepas saya tertidur. Keesokan harinya, bawa pulang yang salah masih dihantar ke bilik. Tiada seorang pun di hotel mengambil inisiatif untuk meminta maaf sepanjang proses tersebut. Tiada penjelasan atau penjelasan. Pengalaman itu amat teruk.

We stayed 5 nights then move to Gubei n back to this same hotel for last 2 nights in Beijing b4 back to home country. Our big luggages were put in the room under their care and the friendly staff managed to get us the same room at our preference! Hotel provided laundry with dryer which is super useful since we travel light. The staff actually help us to shift from washer to dryer during midnight without any extra charge! The mineral water was also provided unlimited. Overall we are very happy with the cleanliness, superb prime location, accommodating staff and excellent facilities. The only thing to comment is probably no hair conditioner was provided but that’s very small matter compare to overall. Ibis Tiananmen with still be my first choice if I ever travel to Beijing again. Thanks for the warm hospitality!

The Hotel is clean, warm and location is perfect... near famous tourist places and also near the bus stop where you can find a bus to great wall.. The staff are very friendly, kind and help me to reach easily for the location where i want to go.. Thanks to Xiangxiang and Gao Fan