Ulasan Orange Crystal Hotel Beijing South Railway Station Yangqiao

One of the receptionists was inexperienced to handle international guest. She failed to match the guest name from the system but insisted to us that she was sure that our name was not in there. And most importantly her attitude was bad. Problem was resolved when handled by another receptionist. During the night when I would like to connect their WiFi from the room, I realized it is a must to have a China mobile number to connect it. I called front desk to seek for assistant but nobody picked up. It was around 10:30pm. I kept trying for 5 mins but still nobody picked up the call throughout this 5 mins. I then called every 10 mins until almost 1 hour then only the call was picked up. I don’t think the front desk can be so busy during that hour and can be busy for so long. Very disappointed. While we were waiting for the elevator, a bunch of housekeeper rushed to the place in front of us forcing us to back off. It shows that staffs in this hotel are well trained to be having good manner to the guest. It can be proved that when we met them at the corridor, they never took the initiative to greet to the guest. One of kitchen staffs opened a door and hit me, she just walked away without apologizing. It is really a proven facts! One more in-room cleanliness which I cannot accept at all. The bathroom carpet which was not changed new and it was re-hung on the hanger bar of the shower room door during the housekeeping. Gosh! That is the place where most of the people put clean towel while showering. How can they just hang the dirty carpet on that hanger bar?! Why I know the carpet was not changed. Because when I first laid the carpet, the surface of the carpet was with some red thread. When I laid again the carpet, it was the same red thread at the same location of the carpet. That is why I think the carpet was not changed. I think hardwares of the hotel are good and new but probably hotel was rushing to open. That is why staffs are lack of training.

I am very happy with my stay at this hotel and would like to start by mentioning Xiao Zhang. I received outstanding and kind service throughout my visit. Despite not speaking Chinese, I had no issues with communication as the staff was proficient in English. The room was modern, with a pleasant ambiance, and everything was impeccably clean. I highly recommend this hotel for its excellent service and comfortable accommodations."

Extremely pleasant and helpful staff 🌹. Beautiful, clean, fresh, spacious, comfortable room and bathroom. Everything looks new! Certainly worth the money.

Newly renovated hotel. Room is spacious, new and clean, well designed, good air conditioning, comfy bed with fluffy pillows, good towels & toiletries/hair dryer, bottled water, soft drinks, coffee & tea sachets provided FOC etc, fruit baskets on the first day - overall a very comfortable stay and we love it! We seldom write a review about our hotel accommodation but for this particular stay we feel obliged to write a complimentary review because of the super nice and polite hotel staff! We must give a big shout-out especially to 楊興佳 - she was always so helpful with beaming & lovely smiles, super polite & warm; her service came with a personal feel and sincerity you rarely get with other hotel staff. She greeted us with beaming smiles every time we passed through the lobby. She went the extra mile to help us during our stay at the hotel, from the very moment we checked in till the day we left the hotel. For info, we stayed at quite a few hotels in our 16-day trip to China and we didn't meet any other hotel staff as good as 楊兴佳. Other staff like 张雪枫 and others at the hotel are also very polite and nice. This is the first time we realise that good hotel reception staff can help make our holiday trip so much more enjoyable and memorable. Many thanks to you, 兴佳, and your co-workers - we'll keep you in our memories for a long long time to come, hope to see you again when we have the chance to visit the city again in the not too distant future! Adios and take care!

Great customer service and location for the train station

Hotel for best very good

Xiao. Wang fuwuhenhao

SUO. Very good stay.

very good

Good place

Acceptable

我兩個房間給前台打電話打一上午都不接 手機給酒店前台打電話也不接 你們酒店咋的？電話欠費不會交錢啊？一上午前台電話沒動靜不知道檢查啊？不愧是新開的酒店 啥啥都整不明白 天天打電話發短訊索要好評倒是挺勤快

在這個快節奏的時代，能找到一家讓心靈得到真正放鬆的酒店實屬難得。而桔子水晶酒店，無疑是我近期旅行中最滿意的選擇之一。 從踏入酒店的那一刻起，就被其温馨而雅緻的氛圍深深吸引。前台服務人員君君笑容可掬，態度親切，辦理入住手續迅速且細緻，讓我瞬間感受到家的温暖。房間設計簡約而不失格調，乾淨整潔，床品舒適，讓人一夜好眠。特別是房間的隔音效果極佳，即便身處繁華地段，也能享受寧靜的私人空間。 酒店的餐飲同樣令人印象深刻。早餐豐富多樣，既有地道的本地美食，也有國際化的選擇，滿足不同口味的需求，菜品精緻可口，讓人回味無窮。 此外，酒店的設施也是無可挑剔。健身房、設施一應俱全，為住客提供了豐富的娛樂選擇。而酒店周邊的交通也十分便利，無論是商務出行還是觀光旅遊，都能輕鬆前往目的地。 總之，桔子水晶酒店以其卓越的服務品質、舒適的住宿環境和便捷的交通位置，贏得了我的高度讚譽。在這裏度過的每一刻都讓我無比舒心和滿足

這家酒店地理位置很好，距離南站很近，交通非常便利距離角門東地鐵站很近，房間寬敞明亮，床鋪舒適，設施也很新。毛經理服務很好，非常專業和友好，為我們提供了很好的入住體驗，房間有手沖咖啡冰箱 大堂有休息室還有免費咖啡機。另外，酒店早餐也特別豐盛，強烈推薦！