No. 1 Ziyu East Road, Chaoyang District, Beijing, 100012, ChinaView Hotel Details
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Zhi Resort Guest Reviews
4.5/5
Good
404 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(404)
Positive reviews(387)
Reviews with photos/video(207)
Classy environment(109)
Perfect for kids(84)
Relaxing hot springs(34)
Tasty food(33)
Friendly front desk staff(31)
Has facilities for children(10)
Well designed(9)
Garden view(9)
Negative reviews(17)
Guest User
2-bedroom Suite
Stayed in Oct 2023
Family
5 review
4.5/5
Great
Posted on Oct 29, 2023
The suite was two rooms connected to each other. The bed size and bathrooms were perfect for families. The overall was very relaxing and we enjoyed seeing the Lammas feeding on grass and the peacock. Great location and relaxing place to winddown with elderlys and children.
Response from Property: 尊敬的賓客,感謝您選擇下榻在之禾並與我們分享您的入住體驗。您對酒店團隊人員服務給予的肯定,更加激勵着我們整體的進步。酒店一直努力打造優越的城市生態和度假環境,大面積草坪、湖水,天鵝、大雁、蒼鷺自由飛行,梅花鹿、羊駝悠然漫步。在之禾的冬季同樣很美,期待與您的再次相見~客服經理Annie
HALILI FATOS
Guestroom (Double bed) (Window)
Stayed in Jun 2023
Family
26 review
5.0/5
Outstanding
Posted on Jul 1, 2023
Absolutely amazing, with the park with animals and the pool. Clean and a very kind staff. Best place to have a weekend with family
Response from Property: Dear guest, Thank you for staying in Zhi Resort and praise and affirm the service of the hotel team. Our hotel has been working hard to create a superior urban ecology and vacation environment, a large area of lawn and lake allow swans, geese and herons to fly freely, and sika deer and alpacas stroll leisurely. Looking forward to your next stay, we will bring you a more enjoyable experience! Hotel Operations Manager Downey
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Guest User
Stayed in Aug 2022
Family
1 review
4.2/5
Very Good
Posted on Sep 6, 2022
Great location
Response from Property: 尊敬的賓客您好,非常抱歉時隔這麼久才來回覆您的點評。首先感謝您當時選擇下榻在之禾並與我們分享您的入住體驗。酒店在疫情期間陸續進行了內部的翻新工作,提升入住的舒適度和體驗,全面升級已竣工。現在在之禾無論是軟件還是硬件方面都已是全新的面貌,還增添了與梅花鹿共進早餐的互動環節,歡迎隨時回來,在之禾客服經理Annie
Guest User
Twin Bedroom (2 Beds) (Window)
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 23, 2024
On the first day I arrived in Beijing, I stayed at such a treasure hotel. I had a nice hot spring bath at night. I was supposed to go to the Ice Ribbon the next day, but I found the hotel so fun that I changed my itinerary and stayed in the hotel for a day. The breakfast was also delicious. Every staff member was very enthusiastic, especially the front desk lady, who deserves special praise 😁
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6/13
Response from Property: 尊敬的賓客,感謝您選擇下榻在之禾並與我們分享您的入住體驗,也十分榮幸我們的服務給您的旅程增添了舒適且難忘的回憶。除了您這次體驗的窗景房,我們還有不同風格的陽台私湯房、在之禾湯池房和日式竹林私湯房,下次可以體驗一下哦!客服經理Annie
Booked a Japanese bamboo forest private bath room for New Year's Eve
The room and the private bath are very good, and the facilities are also very good
Let me talk about a few issues
1. When booking, I noted that I didn't want a corner room, but the room next door was an operation room or something, and I was woken up by the continuous noise and the voices of the staff in the morning
2. Opposite the room is a gym, I hope the sound insulation can be enhanced. Guests who exercise in the middle of the night, the sound of fitness equipment makes people unable to sleep
3. There are strange noises in the room from time to time, similar to the sound of pipe drainage, which occurs many times from night to check-out
I really hope that the hotel can improve the sound insulation and layout of the room. A hotel that costs more than 3,000 a night, being disturbed by noise and having a bad sleep, makes people feel a little depressed.
In addition:
1. The souvenir doll shown when booking is a bento. It is recommended to change it. Since there is no doll, just write souvenir.
2. Remind everyone that takeaways cannot be delivered to the hotel, and you have to pick them up at the gate.
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Balcony Room With Private Hot Spring
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
A very pretty lady with perfect details 💯 Helped me find a bag to put my clothes in and put it on the door handle (I was leaving the store to pack up) The noodles and pancakes made by the hotel were directly taken. I will go there again next time
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Response from Property: Dear guest, thank you for choosing to stay at Zhihe and sharing your stay experience with us. We are also honored that our service has added comfort and unforgettable memories to your journey. In addition to the balcony private bath room you experienced this time, we also have Zhihe hot spring room and Japanese bamboo forest private bath room. You can try a different style next time! Customer Service Manager Annie
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Guest User
Twin Bedroom (2 Beds) (Window)
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The staff was excellent and polite, and took the initiative to help us with our luggage. There are many interesting animals in the hotel, such as capybaras, alpacas, and deer. They are not afraid of people. There is an animal feeding vending machine in the hotel where you can feed the animals. Morning snacks, Beijing pancakes, noodles, and fruits are quite abundant! Just remember to have your room card photographed at the front desk every day before you can enter the room. There is also a free minibar with coke, coconut milk, Perrier water, and non-alcoholic beer, which is so considerate.
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Response from Property: Dear guest, thank you for choosing to stay at Zhihe and sharing your stay experience with us. We are also honored that our service has added comfort and unforgettable memories to your journey. In addition to the window view room you experienced this time, we also have balcony private bath rooms with different styles, Zhihe hot spring rooms and Japanese bamboo forest private bath rooms. You can experience them next time! Customer Service Manager Annie
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Guest User
Twin Bedroom (2 Beds) (Window)
Stayed in Dec 2024
Travel with friends
2 review
4.5/5
Great
Posted on Dec 8, 2024
The environment is superb! ! There are beautiful scenery everywhere, mottled bamboo shadows, deer in the deep forest~ The whole manor is very quiet~ The service is also very good. Annie, the lady at the front desk, is very enthusiastic and answers all questions~ There are various drinks in the room. You can also make tea around the stove. The tea is very fragrant and the fruit is sweet~ The outdoor hot spring is very atmospheric at night!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇下榻在之禾並與我們分享您的入住體驗。感謝您對酒店整體體驗以及遊玩過程的肯定,也十分榮幸安妮小姐姐的服務給您的旅程增添了舒適且難忘的回憶。除了您這次體驗的窗景房,我們還有不同風格的陽台私湯房、在之禾湯池房和日式竹林私湯房,下次可以體驗一下哦!客服經理Annie
Guest User
Guestroom (Double bed) (Window)
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 29, 2024
The environment is really nice. I can't imagine how beautiful it is in spring, summer and autumn. There are alpacas, deer and peacocks. It's really similar to Nara. I posted it on WeChat Moments and everyone asked about the location. Miss Annie's hospitality was just right and very comfortable. It is said that there are two more hotels in Changbai Mountain. If you have the chance, you must go and experience them. Super recommended! ! ! !
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Response from Property: Dear guest, thank you for choosing to stay at Zhihe and sharing your stay experience with us. Thank you for your affirmation of the overall hotel experience and the travel process. I am also very honored that Miss Annie's service has added comfort and unforgettable memories to your journey. Looking forward to your return next time! You are also welcome to visit Changbai Mountain Zhihe at any time! Customer Service Manager Annie
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Guest User
Balcony Room With Private Hot Spring
Stayed in Oct 2024
Family
4 review
4.5/5
Great
Posted on Oct 5, 2024
The environment is good. The main reason for coming here is to get close to nature and small animals. As a hotel guest, you can feed alpacas and deer in the lawn and back mountain at two time periods, but they have been fed so much that they don't like to eat anymore and are picky eaters. There are many tourists during the National Day holiday. The room provides drinks and tea, which are all free to use, and there are two cups of pear soup. The hotel room is not big. I ordered a private bath. There is sand in the pool, which is not very clean. The steps of the pool are very high and you have to climb up. The water is filled in advance, and the water temperature is 38 degrees, which feels a bit cold. The privacy is very good. After the bath, when you come out and walk to the bathroom, the whole room will be wet. The shower room in the bathroom is also very small, and the shower curtain can't block the water at all. There is water all over the bathroom after taking a shower. The breakfast tastes OK.
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6/18
Response from Property: Dear guest, thank you for choosing to stay at Zaizhihe and sharing your stay experience with us. Thank you very much for your feedback, which allows us to understand our shortcomings. You mentioned that there is water on the bathroom floor and the shower curtain cannot block the water. The management team is already actively solving the problem. Regarding the trouble caused by the temperature of the private soup, we regret that we could not discover the problem you encountered in time. Our private soup can adjust the water temperature. We very much hope to get your feedback and opinions so that we can continue to improve our subsequent service reception and provide guests with a better experience. We apologize again for not being able to give you a satisfactory stay experience and look forward to your visit again. Hotel Customer Service Manager Annie
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Xiaopi
One-Bedroom Suite With Private Hot Spring
Stayed in Nov 2024
Family
25 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The hotel is in a prime location with convenient transportation. Located inside Ziyu Villa, the environment is very elegant and comfortable. Relax on weekends. The private bath is great. Thank you very much to Mr. Li from the housekeeping department. The uncle works very seriously and carefully, and can promptly solve and replenish all the items we need during our stay. He also carefully prepared small desserts and drinks for the children. It makes us feel as comfortable as home.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Zhihe and sharing your stay experience with us. Thank you for your affirmation of the overall hotel experience and the travel process. I am also honored that the service of Mr. Li from the housekeeping department has added comfort and unforgettable memories to your journey. I look forward to seeing you back next time! Customer Service Manager Annie
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Guest User
One-Bedroom Suite With Private Hot Spring
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Service: The front desk is very welcoming. There is Tremella soup, Matsutake cookies, and autumn persimmons at the bedside. Homemade cookies and cakes were also given when leaving the hotel.
Minibar has beer and various drinks, which are essential for hot springs.
Hygiene: The hot spring pool is very clean, and someone will prepare water in advance before check-in, so you can soak in the room. The pool is also very clean.
Facilities: Two toilets, no fighting when going to the toilet 😏
Free breakfast: Simple but tastes good, the best thing is that it can be served until 11 o'clock, and it is friendly to those who stay in bed.
Others: There are free-range alpacas and deer in the back mountain, and you can get close to them if you have children.
There are also swimming pools and public hot springs outside, but it is too cold to go in winter. You can take a look in summer.
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Response from Property: 尊敬的賓客,感謝您選擇下榻在之禾並與我們如此認真分享您的入住體驗。很開心能得到您這麼高的評價,期待您再次回來哦!客服經理Annie
Guest User
Balcony Room With Private Hot Spring
Stayed in Nov 2024
Other
1 review
2.8/5
Posted on Nov 7, 2024
The room is a bit small. Although the land in Beijing is expensive, is it really good to have such a small land for more than 2,000 yuan? The hot spring pool is not big, but the water temperature is still OK. The worst thing is the breakfast. There is nothing. It is not as good as the breakfast of a hotel that costs hundreds of yuan. Overall, I am quite disappointed. Alas...
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Guest User
Zaizhihe Hot Spring Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The room is very spacious. The child loves to take a bath. After returning, he kept talking about taking a bath every day. The park is very large, with many animals, hammocks, trampolines and carousels. The staff I met were all very nice. Thanks to Annie for her enthusiastic service. In short, it is a very suitable place to stay with children. Satisfied!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇下榻在之禾並與我們分享您的入住體驗。感謝您對酒店整體體驗以及遊玩過程的肯定,也十分榮幸安妮小姐姐給您的旅程增添了難忘的回憶。期待下次再見哦!客服經理Annie
BasiaD
Guestroom (Double bed) (Window)
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Nov 5, 2024
I brought my aunt who was on vacation to spend the weekend here. The hotel is well-equipped, clean and hygienic. The room environment is elegant and comfortable. There are flocks of white pigeons flying and playing in the big garden, white swans swimming in the lake, and green peacocks strolling leisurely on the roadside, which makes us very comfortable and relaxed. Miss Annie at the front desk is warm and considerate. She helped to store the luggage, gave us a temporary access card, and gave us a lot of tips for playing. The breakfast is also good. Recommended to everyone. When my cousin returns to China, I will definitely come again with my children.
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Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇下榻在之禾並與我們分享您的入住體驗。感謝您對酒店整體體驗以及遊玩過程的肯定,也十分榮幸安妮小姐給您的旅程增添了難忘的回憶。下次如果帶着孩子來的話,可以體驗一下我們的私湯房哦!客服經理Annie