Pengguna Tetamu
6 April 2024
I had the most remarkable experience during my stay at the Crowne Plaza in Beijing-Lido, thanks to the exceptional customer service specialist named Echo. From the moment I checked in, Echo’s attentiveness and dedication to ensuring my comfort and satisfaction were truly commendable. She went above and beyond to ensure that every aspect of my stay was nothing short of world-class.
The level of service provided by Echo truly set this hotel apart. Her attention to detail and personal touch made me feel like a valued guest throughout my entire stay. From recommending local attractions to making dining reservations, Echo’s expertise and friendly demeanor made my experience in Beijing even more memorable.
Additionally, the hotel itself exceeded my expectations in terms of cleanliness, amenities, and overall comfort. The rooms were spacious and well-appointed, providing a luxurious oasis to retreat to after a day of exploring the bustling city. The hotel's facilities, from the fitness center to the on-site restaurants, were also top-notch.
Overall, my stay at Crowne Plaza Beijing-Lido was nothing short of exceptional, thanks in large part to the outstanding service provided by Echo. I highly recommend this hotel to anyone looking for a truly unforgettable experience in Beijing. Thank you, Echo, and the entire team at Crowne Plaza Beijing-Lido, for making my stay so memorable.
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