Hotel berhampiran ТЦ "Меркатор" Нови Београд, Belgrade

It was the greatest stay. Room was fantastic, great attention to details every day when cleaning it. Perfect position in the best part of the city center. The staff was always present, attentive and available for any question or problem.

The hotel is situated in a great place, easy walking distance to the centre with all the restaurants and bars. We came for West Ham’s game in Backa Topola - we hired a car at the airport. There’s no parking at the hotel as it’s in a pedestrianised area. We were advised to park in a car park round the corner which could be quite a walk if you had luggage. The hotel is in a building with many floors and is on the fifth floor. There is a lift but it’s very tiny. Otherwise it’s a long climb. Once up there the check in was very smooth - we were too early but they looked after our luggage. The room was adequate , nice and warm and clean. The shower was excellent. A good place to stay in Belgrade.

If you like a hotel with large rooms and a lot of light, don't stay here. The room I had was so generic I might as well have been in Cleveland. If you like a hotel with a perfect location, nice, service minded people in the reception, and busses right outside the door, this is your place. A lot of tourist attractions are close by, but my favorite part was the so-called bohemian part of Belgrade which is behind the hotel. There are lots of small cafes and eateries with atmosphere as opposed to the more famous walking streets that are home to the same generic shops you'll find in any major city. So, I don't regret staying at this hotel, but I was definitely not a huge fan. I have been to many Marriotts with much better rooms and writing desks though, so I was slightly disappointed. I would rate this hotel 3.5 but since the service was fine and the location excellent, I'm going to give it a small 4.

My wife and I were excited to be among the earliest visitors to this stunningly renovated hotel. Hotel staff was extremely pleasant and welcoming. Unfortunately, our enthusiasm waned as we discovered that the hotel still has some way to go before we could confidently recommend it to others. Issues started cropping up shortly after check-in. Our key card for the room didn’t work, and took several trips back and forth before it was properly activated. In our room, the air conditioning was non-functional, with the temperature remaining at 26°C / 79°F. Despite bringing this to the attention of multiple staff members, the problem remained unresolved. After an uncomfortable first night of attempting to sleep in a warm room, the hotel offered to change our room. We undertook the task of relocating from the 5th floor to the 2nd floor, only to realize that the AC in the new room wasn't working either, with no solution from the staff. It left us wondering why the room wasn't checked for proper functioning before having us move. In the second room, we noticed peculiar marks on the sheets. Pulling them back, we encountered bugs crawling on the mattress, leaving us feeling repulsed. We checked out, providing the front desk with photos and details of the situation. They offered no support or refund, only an apology and said they’ll call an exterminator. Pros: * Very friendly staff, especially in the restaurant * Excellent inclusive breakfast * Upscale design elements Cons: * Presence of bugs/insects on the mattress (I won't speculate on the type) * Non functioning AC * Showers leak, leading to bathroom flooding * Automatic closet light turns off when opened and remains on when closed, causing light leakage into the room at night * Absence of top sheets on the bed

I picked The Location Hotel for its excellent location. Many restaurants, bars, and sights are within walking distance. The hotel staff was super friendly and helpful and were able to answer all my questions before and during my stay. My room was nicely designed with a well-stocked minibar. WIFI internet was stable and fast. The only flaw was the shower in my room. There was no way to use the shower without flooding the entire bathroom. However, the cleaning staff made up for it, and left my bathroom spotless each day. I can highly recommend this hotel which overall offers amazing value for money.

The location is amazing, the Kalemegdan is a 15/20 minute leisurely stroll. The staff at reception were incredibly friendly recommending us areas we wouldn’t have found online. Overall, 9/10 and would recommend to anyone!

Отель очень понравился!Были с сыном 5 дней!Чистота,белоснежное белье,мягкие подушки и одеяла!Каждый день чистые полотенца!Уборка комнаты не каждый день,но это не принципиальный момент!Даже по просьбе выдают электрочайник!!!Горячий душ,кондиционер-все,что необходимо для комфортного проживания!Спасибо администратору,всегда с улыбкой и с приятными пожеланиями!К сожалению,номер не сфотографировала,но фойе необычайно красивое!

We go to Belgrade for business, we move to the Metropol when our usual hotel was being renovated…My wife liked the move so we stayed…Park, Pool, stunning view of Belgrade, Nemanja the guest relation manager definitely made a difference…you like the home away from home to feel a bit special…he understood how a regular client needs can be answer in order to feel special and personal…where and when possible…Thank you

Boss is good abd helpful , room is very clean also we had all amenities in there. Location is bit far from city centre. But recommended for price and room.

房間清潔，毛巾，被單，老闆娘非常熱情，早餐比較豐盛，可口，還可以根據客人要求提供不同的餐飲，期待下次再見。