A disgrace to the Ramada and Windham names! The hotel needs a complete overhaul, new paint everywhere, repairs, updating, deep cleaning and scrubbing, staff that smile instead of looking bored with their job! We’re back to last century, noisy A/C with the only positives being good WIFI, ocean view through not very clean windows, and a good choice of TV channels, the yard is a disaster, ditto around the pool, they claim to have an Olympic pool when the depth is less than 3 feet except for a very small area at 4 ft. .. and watch where you walk barefoot around the pool, you can hurt your feet on broken tiles or gravel. If you stay the week-end, don’t count on sleeping much with the open-air disco across the street blasting music over 4 or 5 blocks and the bass resonating inside your bedroom. Any complaint is ignored by the staff. Room service is unreliable. The ****** is guarded by too many unpleasant goons to count, ****** staff mostly unfriendly. No wonder there are no European tourists in the hotel, and very few Canadians and Americans! The restaurants with its indifferent staff is overly priced and the quality mediocre. No wonder it is empty most of the time. One pleasant supervisor I talked to in the ****** explained that the staff is underpaid and therefore not happy at work, I pointed out that they could cut the number of staff in half and pay them more to improve service and he agreed. Not a very pleasant experience, even the lit-up RAMADA sign outside is burnt out. We
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