Popular Hotel Mercure di Belo Horizonte

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Terokai Ulasan Tetamu Hotel di Belo Horizonte

Mercure Belo Horizonte Lourdes

Mercure Belo Horizonte Lourdes

4.1/5109 Ulasan
We stayed for almost ten long days in this hotel, where beds are uncomfortable and the elevators are always packed. The front desk staff is rude and will show you an attitude anytime you stop by to ask for help. During the checkout, they tried to charge us for breakfast on a day that we were actually in another city in Brazil. I had to show them the boarding passes to prove that we could not eat in the hotel because we were not in Belo Horizonte that day. They have a huge conference center that is always booked. Good luck trying to get a cab in front of the hotel. You will have to find space between the buses parked in front of the front entrance. Additionally, this hotel is on a hectic road, and the windows are not noise-canceling. Therefore, the rooms are very noisy. There is a Japanese restaurant on the premise where the service is equally lame, and the food sucks. We did not pass the appetizer because the waiter brought us the wrong beer and refused to take it back, and the tempura was disgusting. The manager is too lazy to fix that mess because they get enough money with the conferences. We are not coming back for sure!!
Mercure Belo Horizonte Savassi

Mercure Belo Horizonte Savassi

3.9/535 Ulasan
Old, dirty and run down accommodation! I will never ever again book a room in here in the future! I would not even stay complimentary. The staff was friendly, although English skills were poor and I don’t speak Portuguese. As I entered the room I could see all the dirt on the floor and especially in the corners and next to the walls. The bathroom was outdated and the glass doors were also not cleaned properly, as you could see lime residues all over. As I just arrived from Overseas I decided to have a nap though. I immediately saw all the red and/or brown stains on the duvet, because there was no sheet underneath, but just on top. I think there were not so many hotel experiences in my life, which were so disgusting like this. First I thought, that I will complain at the reception, but then it came to my mind, that the staff would not understand what I mean due to the language barrier. I threw the duvet out of the bed and covered myself with towels, which were not as dirty as the duvet. Actually I should have left the hotel immediately, which I did so only twice before in my life, but I had this one night only in Brasil and I was terrible tired. After a short rest I had a shower, but there was no shower gel in the bathroom, shampoo-and conditioner dispenser were empty. The toilet flush didn’t work properly either, for only a piece of toilet paper you had to flush many times to disappear. Honestly this was one of my worst hotel stays and I don’t want to undergo anything like that again!
Caesar Business Belo Horizonte Belvedere

Caesar Business Belo Horizonte Belvedere

4.2/569 Ulasan
I was welcomed by a great and kind staff. The room was tide and clean. Very comfortable bed which is specially good after a long trip. The breakfast was delicious and we could have sweet or salted tapioca. Cheese bread and different sorts of cakes and breads were also available. I had a great time there with a nice view of the sky.

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