Hotel berhampiran Warren County Historical, Belvidere

房間出乎意料的大，百年歷史的建築很有一番味道。前台接待也很友善，感覺很溫馨。不足之處是房屋打掃比較慢。

This place is an amazing location for my short stay of four days. But it was just amazing after a long flight to walk into a hotel and be greeted by such a welcoming individual.The rooms were immaculate . I would like to take a moment to acknowledge your employees each and everyone of them for maintaining the hotel from the amazing woman that greeted you in the morning and set up that amazing continental breakfast to everyone who maintained your room clean and checked everyday to make sure that you had enough towels. On my last day I ran into a young couple who was checking in and I just had to tell them that they did the right choice on staying at Penn Stroud. This is by far the best hotel near here and yes I have stayed in many in Pa. Thank you all for your serve and the pride that each and everyone of you did in your working capacity.❤️👏👏

We have stayed here at least 4 times while attending to family matters in Bushkill. This was the second time the bathroom had a very strong ”stale” or mildew smell (suspect it was the shower curtain). We should have asked that it be replaced while we ate dinner but thought maybe with the fan on it would lessen...it did not. We were so fatigued we just decided to let it go.

My sisters and I planned a weekend away for the 3 of us to enjoy. This inn looked picturesque and fun. We left behind our spouses, children, and pets to relax, and have a much-needed good time together. We got to our room and the heat was not working. It was blowing cold 65°F air and would not meet the temperature it was set to. The TV was not working either. We mentioned both issues to the front desk before we went to dinner (AJ, she was great!) and she said they would get someone in there to look at both the heat and the TV. We returned later and were told they were fixed. However, neither were fixed or in working order. AJ was awesome and showed us several other rooms to move to. We ultimately moved from a 2 bathroom King, Queen room to a 1 bathroom Full, Full, Twin cot room. Downgrade for sure, but the heat and TV worked. (Side note: one of the alternate room’s TV also didn’t work, and another alternate room had a broken bed that was so slanted, one would fall off if they tried to lay on it.) The next morning my sisters and I ventured down to the Spa for our scheduled massages. The spa called us the day prior to confirm our scheduled massages for the next day. 2 at 10:30, and 1 at 11:30. We arrived at our scheduled appointment time and they told us we had 1 at 10:30, 1 at 11:30, and 1 at 1pm. That was not what we booked and not what we had confirmed just a day prior with the spa staff. The best they could do was keep one of us at 10:30, and then one of us at 11:30. One of my sisters declined to do her massage which would have to have been at 1pm. The spa then tried to charge us a cancellation fee for their scheduling error. We felt that wasn’t fair and they ultimately removed the cancellation fee. While my other sister’s massage and my massage were fine, our massage therapist emitted a very strong cigarette scent, which is not conducive for relaxation and wellness. At dinner that evening in the River Room (on-site restaurant) a couple adjacent to us received poor service or incorrect service and asked for the manager. When the manager arrived they proceeded to verbally abuse the manager and staff in a very disrespectful, loud and disruptive manner to all other guests. While they were entitled to be upset with the service errors, they continued to shout after speaking with the manager. A nearby couple asked them to please keep it down, and they started verbally abusing and swearing at those who politely asked them to keep it down. During that exchange, the male member of the couple called one of the polite couple the “C-word”. To which one of my sisters said, “Sir, there is a child sitting right over there.” It was appalling. They disrupted everyone’s evening. They were not asked to leave, and they remained in the room until they were ready to leave. That sort of behavior should not be tolerated. We’ve only been here 30 hours and all of this occurred. While we knew it was an old inn and not a luxury resort, we were surprised to find the c

Super staff here - very professional and kind. Not stingy (i.e. don't put paper plates away after breakfast so you can grab one for dinner if necessary). Sets the tone for a stay