Pengguna Tetamu
17 Mei 2024
Well, where do I even begin… My boyfriend and I stayed at The Westin La Quinta Golf Resort & Spa for 4 nights at the end of April for my birthday. I called up and spoke with Nicole prior to arrival, who was absolutely lovely, and arranged a beautiful bedroom with a panoramic view for us. Nicole even rang our hotel room when we’d arrived to see if we liked the room/view and to wish us a lovely stay. The fact that she had taken the time out of her busy day to give us a courtesy call didn’t go unnoticed and made us feel like valued guests from the get-go. Upon check-in we met the Front of House Manager Vicente, who gave us the warmest welcome, we travel a lot, and this was the nicest check-in experience we’ve ever had. I told Vicente that the reason for our visit was my birthday which was in a couple of days, he remembered this detail and on the morning of my birthday, there was a lovely Happy Birthday note and a gorgeous piece of chocolate cake. We saw Vicente a lot throughout our stay, he was a pleasure to chat to and a friendly face who couldn’t do enough for us. Throughout our stay, we were served a lot by Santiago, who is an absolute credit to the Hotel, he got to know our name very quickly and was lovely, always smiling and couldn’t do enough for us. He noticed that I liked ice in my Rose wine and remembered every time, the attention to detail that the staff have at this Hotel is like no other. All the staff go out of their way to smile and say hello when passing and are so welcoming. The Hotel is stunning, smells divine and is so relaxing. They offer a free shuttle bus which is so convenient for getting to and from Peurto Banus and Marbella, we found this saved us so much money on taxis and Ubers. The food offering is 10/10 and the selection at breakfast was a wide variety, so fresh and the perfect start to every morning. If you’re thinking about staying at The Westin La Quinta Golf Resort & Spa, don’t hesitate and get it booked!! We loved everything about it and are already looking at booking to stay again this summer. I’m sure we’ll become regulars, and this Hotel will be our go to when we need some sun and relaxation. Thank you to Vicente, Santiago, Nicole and all the team for a gorgeous stay, your customer service is outstanding. You go above and beyond to create a memorable guest experience and your General Manger is extremely lucky to have you! See you very soon, Millie & Cole
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