Hotel berhampiran Hoshino USA, Bensalem

The location is convenient with stores less than 1 mile away and are accessible with sidewalks and pedestrian traffic signals for those who want to walk. The property is reasonably clean. As for the rooms, one of ours was renovated and therefore was good except for the dampened experience by neighbors smoking in non-smoking rooms. Another room was not renovated with heavy smell of mildew and plugged drains. However, management and service people went out of their way to address the issues. A shout-out to the manager Kim and the evening service person Janaye of their continuous assistance to make our stay as comfortable as within their control.

Great location next to Parx ******. Good breakfast. Very hard bed/ it is not memory foam. It was so hard and painful that I had to sleep on the ottoman instead.

NO Hospitality at all! Lacking in customer service, as well as professionalism. Front desk employees are extremely rude and are not fully equipped in training. Batteries on my room door was not working, so my door was either open all day or I could not access it all night. I had a flight in the morning, and I had to miss my trip because my personal items was locked in the room. The manager did not have a master key, nor did she have a solution to accommodate this hazarded situation. I asked for a refund because, I could not sleep in my room due to the issues they were experiencing, they refused. My business partner is currently in communication with corporate.

Nice place to stay for a night, the beds were ok and the shower was great. They had breakfast in a bag you could grab on your way out. Not as good as a hot breakfast but ok.

Perkhidmatan adalah hebat. Kakitangan sangat baik. Betul-betul sebelah wawa. Jarak berjalan kakinya. Mereka menghidangkan sarapan pagi pada waktu pagi dan pilihan yang baik. Keseluruhan penginapan yang baik.

Reservations for my group room rate was easy. The reception was warm and helpful-- the staff and the coffee station in the lobby(which was really delicious coffee, by several peoples' standards). The hotel and rooms were not fancy, but attractive and very clean. The air-conditioner is very strong, maybe a bit much-- to keep the room cool but stop the blowing wind across the room, I had to block the vents with my sweaters. The shower products were in dispensers in the tub, which is cost-efficient (really, we don't need to take all those little shampoo bottles with us when we leave). They could use a small light in the bathroom, instead of all on so bright especially when just waking up. If you have TV accounts, you can use them on the room TV, otherwise it's the base channels. They could use a small light in the bathroom, instead of all on so bright especially when just waking up. I was disappointed that there was no housekeeping service. I always keep the rooms clean, but while on vacation, I like having my bed made and turned over. However, I wasn't 1st in the room, and my daughter said there was a note if we wanted service. I came with a wedding party , so I don't know if the continental breakfast is usually included, but it was excellent. All self-serve, but there is staff around for help. Only real negative, is that the digital keys had problems at initial use at most of the room doors. I felt every time I passed someone in the hall, I had to tell them they first need to go to reception to fully activate them. I did read somewhere that may need to be done sometimes.

The host name is Lucky Day .. we paid over 3 thousand dollars to stay at her place in queens NY and when we arrived , the outer door is supposed to be left unlocked 25/7 as per her rules . The hallway of the first floor was filled with Garbage and rotting food and old furniture stacked up all the way to the side and it smells so terrible , my family could not stay another day there . They all left and went and book hotels . I was left to stay there with my husband because I couldn’t leave at the time . Came to attend a wedding and I was a main person there and my presence was highly demanded , and I was short on time .. I couldn’t find the time to move over to a hotel . I tell you , the stench of the place goes all the way up to the second floor which is where we were staying . We couldn’t bear it but we were out of the house most of the time . As soon as we found the time , my husband and I moved to a hotel and afterwards we came back to the Airbnb place and cleared out our things and cleaned up the place and left it the way we found it . When I got home I started a resolution with the Airbnb about getting a part refund due to us having in by to leave the place because of the stench . We sent pictures of the garbage stacked up in the hallway of the first floor . We send proof of our stay at the hotels . We send proof of the way Lucky Day was very rude to us , in text , in phone calls and in answering to our calls . We literally begged Airbnb to have Lucky Day give us back a part of our money spent . We explained how the house was unsafe for guests because of the door being unlocked 27/7 and she gave us one key to be used among all my guests . She asked us to put the key under the mat so everyone can get access to the house . There was many many other issues that Lucky Day proves to be a very nasty host to her guests .. In the end the Airbnb people claimed that there was nothing hey could do at that point . We were left with a big bill , to pay the Airbnb which we hardly used , and also hotel bills which we enddd up having to live to with our families . I don’t think that it was fair of Airbnb to not show any concern about our complains . We sent videos to show all he garbage that was stacked up in the hallway of the first floor . We sent pictures of wet clothes hanging on the railways of the stairs as we have to walk to go up to our floor . We were very unhappy with the outcome of the resolution . We think that Lucky Day is a very Nasty person as a host and she is very rude and unfair to her guests .

Stayed here recently Friday-Sunday. I found it quite comfortable and importantly, very clean. The suites are meant for longer term stays where you might use the kitchenette but I didn't need it. I was on the 5th floor, with a view of the highway out the window, but wasn't bothered by road noise. Although I heard other guests as I walked down the hallway, the room was quiet (but I don't think the place was very full). The hotel is located at the end of road, not within walking distance of anything. There are plenty of places to buy food or other things you need, you'll just have to drive. (There is also the small convenience shop in the lobby.) The bed was comfortable and the thermostat worked fine. I'd stay here again if travelling through the area again.

Awesome stay. Rooms super clean and would not hesitate to stay again. Staff are great!