Kamenoi Hotel Beppu

I would like to mention kajitani specifically, she was extremely helpful and spoke English very well. She helped me to mail my passport when I accidentally left it there. Thank you so much, as for the room and amenities. It was okay, breakfast is satisfactory for its price.

Location was excellent, not along the busiest area, claim and peace. Room size was good enough for us (two adult and two teens). Buffet breakfast was highly recommended. You could taste traditional Japanese breakfast and Fukuoka's noodles. Definitely, little kids would love the facilities at third floor where arcade and some traditional Japanese toys were available. Some areas the hotel management would have to consider to improve it. Carpark space, the multi storey one adjacent to the hotel, was always full. Not sure all occupants were hotel guests or else. Secondly, the lift were much busy which you might have to wait further longer than what you expected!

We are unlucky that we came across onsen cleaning. Male and female are needed to share one onsen alternatively. Onsen temperature is not hot enough. Just like hot water indeed.

The place is very good. Big room with 4 bed. We enjoy at the hotel.

Exceptional experience! Highly recommend! I and my wife had a wonderful stay at Kamenoi Hotel Beppu. The location is perfect,just a short walk from Subway station. The room was spotless clean ,very spacious. The staff were so welcoming and always ready to help. Check in and check out were fast. They offered complimentary luggage storage. I will definitely choose this hotel again for my next trip.

The location is extremely convenient, and both the room environment and bedding were super comfortable and clean. The only downside was that the air conditioning temperature and airflow direction couldn't be adjusted, but the hotel kindly provided a fan for guests to use.

Everything was very good, except the temperature in the room, because it’s super warm in winter, and it can’t be controlled in the room. Hotspring was very nice!

Clean room and convenient location, convenience store right opposite of the hotel. The room is spacious as well. We were lucky to have a room that can see the fireworks from our hotel room window. It was a nice stay.

Lawson is directly opposite to the hotel. A short 10 to 15 mins walk to the train station where all the food and restaurants were located.