Hotel berhampiran Alma College, Berkeley

Went for a 80 minute massage; service from Robyn was excellent. However, Karim at check in was a bit ”off” - not rude so much as unhelpful and unfamiliar with payment system. Club access is granted as indoor facilities (steam room/spa/showers) no longer available in spa, but it's never clearly explained how to access the club. More concerning was the massage room was located over an outdoor restaurant patio and it was as loud as a children's birthday party. Very distracting and hard to concentrate on the excellent body work.

The property i manage had damage as a result of the Atmospheric river on last Tuesday and a water pipe was broken by a fallen tree. Despite my best efforts the damage had still not been fixed on Sunday and a tenant asked if they could be put up at a hotel. I gave them two choices one of which was Holiday Inn. The tenant called the one on University Avenue in Berkeley and was told that there was a three day stay minimum. They were also quoted a rate 0f $209 a night. When I called I was told $169 a night and $159 a night with AAA discount and no minimums. I gave the girl my credit card and she swiped it and it was approved. All she told me to do was to give the tenants my AAA card number so I could get the discount when they checked in. My tenants went to the hotel and were told that there was no reservation either under their name or mine. I gave them the confirmation number given me by the girl who answered the phone. They found the reservation. Then they were told that they would have to give them their credit card so they could run it and pay for the reservation in advance of checking out ”just in case.” They were told if they wanted to use my credit card I would have to come down there that night, not the next morning, and have him swipe my card and if I did not come, he was going to kick the tenants out. Thus, I had to get out of bed at 10:30 at night and go to Berkeley. When I get there he tells me that he is going to charge my card that night for the two night stay. I told him I had already been charged and he said that he had canceled the charge because I did not accompany the tenants at checkin. Neither of us were told that I had to accompany them and being a business traveler I know that not to be true. When he gave me the receipt, he had changed the terms because I got new terms when he canceled the previous reservation and they had had an increase in demand. (The parking lot was only half full). When I asked for a copy of the receipt, which I was entitled too since he was charging me to check out before I even checked in, he refused to give it to me, telling me to ”take a picture.” I will never use this hotel again.

環境還可以吧，就是海邊，設施也OK，吃的早飯也不錯。 就是前台服務差的要死，前台的墨西哥人像是剛剛家裡直系親屬去世一樣，不想給人服務就別來做服務員，*********，避雷這個名字的服務員，很差勁👎

非常開心的一次入住 酒店位於舊金山附近一個小鎮，小鎮寧靜美好，酒店窗外能看到遠處的海岸線，酒店附近有很多美好的小店，吃住逛街都是個不錯的地方。

I recently stayed at the Hampton Garden Inn and had a pleasant experience overall. The hotel is small and quaint, located about 20 minutes away from SFO without traffic, making it a convenient option for travelers. Pros: * Restaurant/Bar: The highlight of my stay was definitely the hotel’s restaurant/bar. Everything I ordered was delicious and well-prepared. * Friendly Staff: The staff was exceptionally friendly and accommodating, which made the stay more enjoyable. * Location: There’s a walking path nearby that I, unfortunately, didn’t get to explore. Additionally, there are a few shops and restaurants within walking distance, adding to the convenience. Cons: * Breakfast Buffet: The breakfast buffet was just okay; it met basic expectations but didn’t stand out. * Noise: My room had connecting doors, and my neighbors were very loud, speaking loudly late into the night. This made it difficult to sleep, although this is not the hotel's fault. * Housekeeping: Housekeeping doesn’t seem to be daily, and I had to request for my room to be cleaned. Despite these minor issues, I would consider staying at the Hampton Garden Inn again due to the friendly staff and great restaurant/bar. If you’re a light sleeper, I would recommend requesting a room without connecting doors.

The room was clean, spacious and quiet. The bed was comfortable. Overall a good experience. There is no free Wi-Fi.

Lovely quaint hotel that feels like it has some history. The renovations are modern with a comfy bed, pristine sheets and plush towels. The upgrade did a good job of keeping to original aesthetics and respecting the classic building. The location is a minute walk to Union Square and next to other bigger chain hotels. The staff were all very friendly especially the check-in with Vivian! Her friendly welcome and 5 star customer service after a long flight in was greatly appreciated! Comes with coffee and pastries in the morning in the lobby area before you start your day exploring the city. Will stay here again upon my return to SF.

Fiquei hospedada 3 noites em um quarto feminino, camas no estilo cápsula. O quarto espaçoso e silencioso. O locker grande, sendo que coube meu mochilão, mochila comum e casaco. Em cada andar eles tem um lounge com TV, micro ondas, geladeira, café e chá à vontade. A localização é ótima, perto de mercado, transporte público e pontos turísticos a 20 minutos de caminhada. Adorei e recomendo!

Perkhidmatan dan kekurangan keramahan yang menyedihkan secara khusus meminta bilik dengan tab mandi kerana penyakit mereka menempah saya dengan bilik mandi. Dan dikenakan untuk satu dengan tab mandi tambahan. Juga tidak dapat masuk ke dalam bilik tanpa membuat deposit kredit adalah tidak masuk akal. Kasih sayang nampaknya semakin pudar. Saya sangat tidak berpuas hati dengan layanan itu. Walau bagaimanapun, untuk mengenakan lebih banyak bayaran untuk sesuatu yang saya fikir pada awalnya saya menjengkelkan Saya akan mengesyorkan lokasi lagi biliknya sangat bagus