Hotel berhampiran Berlin-Gesundbrunnen station, Berlin

I was on a family trip to Berlin from Denmark and we made the mistake and chose this hotel! It started when we arrived my wife wanted to use the toilet from the lobby and she couldn’t get out! We used almost and hour to get her out! They didn’t have the right people (the handymen) to get her out. After that we got our room and the room was fine. My wife wanted to give our 6 month baby a shower when she finished, the water was alll over the toilet and into our room. Because there was holes on the shower floor (pictures are down below) We then went down to the reception, and told them the situation. She said that the cleaning lady will come up and clean even though we told her that the shower floor had holes and that was the issue. The cleaning lady came up and cleaned and left and told us there was nothing wrong. We thought okay 👍🏻 A couple of hours my wife took a shower and again there was water all over the bathroom and out into our bedroom under the baby bed and under the refrigerator!!!!!!!! They didn’t care about the health which is the most important especially when you have a little baby!!! I went down again showed the lady from the reception the video so she could see that there was holes. She said she couldn’t do anything and the cleaning lady has left (the time was around 12:30 am at night) I got angry because it wasn’t healthy to sleep there and she just refused to help!!!! We stayed in the room and couldn’t sleep. The next day I went down to hear if there was anything new about our situation about the room, but no one knew anything about the situation, so then I should tell the whooole story again and again. The guest manager at the reception could see that there was a big problem after seeing the videos! She then offered us free breakfast for the three days we were staying there. We said ok to the offer but we wasn’t happy but we accepted it because we just wanted to enjoy our weekend vacation! And then we thought that everything was good ! But now it all started to go downhill again !!! The first day we went down to eat breakfast. The lady wouldn’t allow us in, because we wasn’t on the list. And then we should tell her the story for the 20th time ! She then let us in, and we were now so mad !!! We start to eat and another lady called rim ( blond curly hair) interrupted us and asked us if we ordered breakfast, and then we told her our situation again ( we were so mad because it was so unprofessional and none of the staff speaks together) Rim told us ok after told her the story ! The morning after it all happened again with a new employer ! Then we had enough and went straight to the reception and demanded to speak with the person who was I charge here in the hotel. A lady came and she said that she was the manager of the day! And we then explained the story agaain. She was so sorry and the woman from the morning before Rim came and also joins our conversation and both of them could see the issue and were so sorry. Ri

Although this hotel had many good qualities it also had its downsides. I went with my school in April 2023 - for reference Pros - Breakfast was very good and had some unique and interesting equipment such as a self making pancake machine- which was very popular and the pancakes were great! - The range of food was broad and there was something for everyone to enjoy - I especially liked the edible wafer cups to put contiments in e.g Nutella -I thought the free juice machine at the breakfast buffet was very cool although it did break a few times, but was fixed very quickly -The hotel has a good location as it is very close to various sightseeing areas and a train station -The beds were fairly comfortable and the bathrooms were quite big (in most rooms) Cons -Poor ventilation in bathrooms, although many of the bathrooms were decently sized some were very small and had no windows and so the smell could sometimes become over bearing - this was demonstrated by my friend fainting -Although the hotel promised cleaning during our stay we saw no evidence of this, except for a few new toilet rolls being added to the bathroom -The staff were blunt and rude to us, when we attempted to get some water, they banished us to the cellar very aggressively - The basement (game room/teen hangout) was very nice although the vending was unreliable as it swallowed my friends money. -The shelf in the bathroom was inconveniently placed and when you picked up anything of the shelf all your belongings would fall to the floor - due to the placing of the toilet underneath the shelf, all of my bathroom things fell in the toilet which was unfortunate and very frustrating! -The rooms were very hot at night and leaving the window open at night was 100% necessary, I can imagine in summer this would be much worse as bugs and creatures could enter the rooms, I suggest investing in AC. Overall this was an okay experience for my school although I can imagine for families staying in the hotel it could be annoying to hear children running around and screaming loudly! Definitely no place for families but pretty okay for large groups and schools

The hostel is located right next to the U-bahn station and not far from Alexanderplatz, the location itself is very convenient, in a vibrant area with a lot of places to eat. The staff were nice, and there were a lot of activities where I managed to meet some cool people from all over the world. The toilets and bathrooms were fairly clean and well-maintained. On the downside, the room for 6 people was quite small and it was really hot in there when all 6 or even 5 were present. But if you opened the window, it just became super loud and even less possible to sleep — the room had its windows right above a rather busy street, and even at night there was constant car noise, honking, trams passing and so on. You could hear it VERY loudly from the 2nd floor. So despite having a comfy bed, I can’t say I have had a good sleep any of the nights I stayed there. When you check in they also give you a voucher for a free beer in their own basement brewery. That was cool, but the sample glass is SO small, like 100ml? I expected it to be a full size drink to be honest:) Still, the brewery is really nice.

Siamo stati in coppia per una competizione di ballo. Sembra fuori mano ma con vicine due fermate della metro e una della stazione. All'arrivo il check in automatico sembra una cosa molto fredda perché non trovi personale ad accogliervi ma la mattina ci sono per la colazione e sono gentili e disponibili. Consiglio specialmente per la pulizia

The hotel was well located with connections to everywhere in Berlin and walking distance from Berliner dom and museum island. The staff and service in the hotel were impeccable, always smiling and very helpful and professional. Only downside is that the hotel room doesn't feel like a 4 stars room, it feels old and tired and in need of a revamp.

This B&B hotel is well-situated in Mitte, within an easy walk of shops (Alexa Mall), restaurants and transportation options. The room, though small, was well equipped and comfortable. Beds were comfy. Breakfasts were fresh and tasty though little variation from day to day. The only negative is that the hotel was also hosting multiple student groups who crowded the public areas, elevators and breakfast area and were often noisy and oblivious to their impact on other travellers. This was a daily annoyance during our 4 night stay.

We reserved the smallest room (comfort) and immediately realized that we would need to upgrade to the superior room. I am traveling with my aunt and we need 2 beds. The comfort room was so small that the 2 beds were together with little space to move on the sides. It was not suitable for us. The pictures do show all the twin beds together, but naturally we assumed that they could be separated. When we asked about changing rooms, the delightful woman at the front desk (Victoria) graciously offered to show us the options available for the bigger rooms. We viewed the executive and superior rooms and were happy to pay the 15 Euro more for the superior room. Well worth the extra money given the difference in size. Now that we were settled with our room, we were off to explore Berlin. The location of this hotel is ideal. I learned that Mitte means center and surely this hotel is centrally located. Easy to find and easy to get to/ from. A special thank you to Victoria and her colleague at the front desk. We were very pleased with our experience at the Leonardo Berlin Mitte and would recommend to others.

Super schönes Hotel mit sehr netten Mitarbeitern. Empfang an der Reception sehr nett (türkischer junger Mann). Immer wieder gerne

This was our third time in Berlin. We stayed 3 nights in Zarenhof hotel. We were supposed to stay 4 nights, but we had to leave a day earlier. The hotel didn’t charge the night we left earlier, so a big thank you to the hotel. The hotel is located in Prenzlauer Berg right beside the metro/U-bahn. (U2) The area is safe and really cosy. Your are within walking distance of Mauer Park. Speaking of Mauer Park. Try to go there on a sunday, you won’t regret it. Check in and checkout was quick. We stayed two adults and two children in room 308. A spacious room with a little kitchen and a refrigerator. The room was clean and we had a balcony which was very nice in the mornings and evenings. The breakfast was nice with a fine selection of cold and warm food and drinks. But the the breakfast staff. Wow I didn’t see one smile from either of them. No friendly welcome or anything. They really ought to lighten up a little. Wi-Fi is free and the connection is good. You have access to a parking garage nearby for approximately 15 euros/night. We enjoyed our stay and wouldn’t hesitate to stay at Zarenhof Hotel another time.

I had a great time at Hampton Hotel. Situated close to Alexanderplatz station. The main attractions in Berlin are also within walking distance from the hotel. Breakfast buffet was great as well!