Hotel berhampiran Museum im Alten Wasserwerk Friedrichshagen, Berlin

Boy Oh Boy! This was truly a treat. I wanted a hotel that was close to the airport, that didn’t cost a lot of money, safe and easy to commute to and from the airport. LogInn is 13min from the airport. For Uber it’s less than $17USD. On the train it’s 11min away. The train station is right across the street to the hotel. If you want to get to the Eastside of Berlin like the graffiti walls….. take the S9 train. There’s also a mall called Eastside Gallery. If you’re allergic to teenagers this ain’t the mall for you. Lol. This hotel looks fairly new. It’s very clean and the staff are great!! I liked the fact that you can’t hear the trains passing by. This hotel is located in a quit area too. There’s no bathtub but a standup shower. There’s no microwave or refrigerator. So if your have meds that needs to be refrigerated this may not be the place for you. The mattress is soft as are the pillows which I love. You get a complementary bottle of water. I stayed on room 509 Would I recommend this hotel to friends? Most definitely!!!!! I love this hotel because it’s exactly what I needed.

We were left a little confused about this hotel. My husband and I stayed here for 8 nights visiting family close by hence the reason we had to stay in this area. We had mixed feelings about the hotel but I would stay again. It appears this hotel belongs to a chain of hotels. I suspect that the write up of this hotel on booking sites is generic to cover all of their hotels. The internet shows it has a restaurant and considering the guests can come from anywhere, the word restaurant means different things to different people. In this case it meant the breakfast room and not somewhere you could have lunch and dinner. However the Italian restaurant next door Il Nouvo is amazing. I had emailed on two occasions previously to ask whether or not they supply any type of transfer from the airport as it is quite expensive. I never received a response. That was disappointing. I don't necessarily know if the request goes to his hotel or to the head office but it is poor poor service. We booked directly through the hotel, and it was reasonably priced for the area and included breakfast. On arrival we were treated great and service was great. There is a nice seating area in the foyer and at reception there is water with lemons for guests as well as a fruit bowl full of fruit. I note that staffing changed regularly at the desk within the time we were there so service wasn't always consistent. I'm not sure if there is an employment issue as we were told that some staff weren't familiar with the hotel as they were from another site. At one point I went to get a water, this may be trivial for some, but it hadn't been filled for a day. There were just lemons sitting on the bottom. I did ask reception if I could get some water. She filled it but it was the same lemons that had been there for 3 days. I note the next day it was refreshed. The bar which has drinks available was another mixed feeling. The reception staff operated the bar, it was situated behind them. I don't think it's their fault but they didn't know some of the drinks that were on the menu nor did they know how to make some of the drinks. One find young man was going to make an Aperol Spritz, with orange juice, as this is what the recipe said. We stopped him from doing that. There was a great little sparking drink they ran out of which was never replenished. Some of the drinks on their list, they didn't have. When a wanted a small sparkling wine, first time I was charged for the bottle and provided with the glass and the small bottle. Second time round served by a different staff member he poured me a drink and charged me the bottle price but kept half of it. Again, I don't think it's their fault, it's some sort of lack of training. This doesn't take away from their kindness and their effort. We were in the comfort room, and the windows open which is great. It was very clean. We faced the street from the side. A view of Neto - we see the humour in it and will remain as a mem

We were booked this hotel through a third party, it’s a shame this hotel don’t just up their game a bit as there’s not lots wrong, we turned up as a couple and were given a twin room, couldn’t change! Our pillows had no life in them, we asked for extra pillows and they had no stuffing either, not a comfortable nights sleep, well sadly 3 nights of hardly any sleep. The extractor stayed on all night too, the rooms themselves are actually ok, good size and modern looking, just not made to be plush and comfortable at all. The young lad at the bar charged us €9.50 for a small Bacardi & Coke, I questioned the price by asking how much is a coke? €2.50, and the Bacardi? €3.20, so that’s €5.70, yes that’s correct, so I’ve been overcharged? No, he replied, then walked off 😡 breakfast was bland and cold and No Tea or Coffee in your room at all😳 we actually only had 1 bottle of water to share, and yes I agree with the other reviewers, the staff were not very chatty at all and looked miserable, the only person who seemed happy was the receptionist, but sadly she was only there 1 night. PLEASE read your reviews and buy some nice pillows and mattresses and put a smile on your faces! And No, I wouldn’t choose to stay here again… which is a shame as the transport links are great as is Berlin.

The Hotel is excellent and the Rooms are great, but they serve the worst Breakfast I ever had in Germany. Poor selection of everything, no fruits at all (for the price....), pastry like from wax, ”sunny-side up eggs” like from wax, scrabled eggs like from plastic, sausages burned from one side, undercooked from the other. Bacon had the same diagnose.. I have complained @ main Breakfast Chef, he sincerely had no idea what was wrong with the food = no cooking skills at all. Similar was the dinner.. undercooked meat, mushy overgrilled vegetables not edible at all. We complained, but again no response so we had to eat at McDonalds .. Terrible Food

I recently visited this hotel with my boyfriend and I was very impressed. We arrived a little before check-in and we were allowed to go to our room. the room was very spacious with an extremely comfy bed and amazing shower. Also on the last day our flight was not for a while and were were allowed to wait in the lobby after checkout which had lovely sofas and seating areas. It was quiet and there were people working in there. The staff were very lobely and was great for the price.

Hotel and staff were excellent. Ideal location for us. Plenty of public transport a very short walk away. Rooms in hotel were great, plenty of space, fridge, kettle and tea/coffee facilities provided. And a safe if required. Rooms were also very clean. No noise at all either. Brilliant for a city hotel. I do love this hotel and will be back at the first opportunity.

Fahre gern wegen der Zentrumsnähe in dieses Hotel. Es sind unbedingt Renovierungsarbeiten durchzuführen. Gegenüber ein super Grieche. Parkplätze sind kostenfrei.

What a really chilled experience I had at this hotel! Highly recommend. I called a couple of days before my arrival and asked for a quiet room, away from street noise/reception. The room I was allocated by Coco was prefect!! I could not have asked for anything better, it was clean, cosy and most importantly - Quiet! The hotel emailed me a free breakfast voucher and I was given free drinks vouchers at the bar every time I informed housekeeping that I didnt need fresh towels - a brilliant idea for grabbing a coffee or a glass of wine for free while sitting looking out of the huge hotel windows!! I had three nights booked but ended up booking an extra three nights because I was so chilled and didnt want to go anywhere else in Berlin - too many hotels are hit and miss! Gordon, the manager was superb and all the staff were really happy to help with anything. Huge thanks to everyone !! I'll be back. Take care. William

Stayed here while visiting our daughter, it is literally a couple of steps from a U Bahn station so could not be more convenient. The staff were very helpful and professional, with a 24 hour reception. You have a code to enter your room which is great so no keys or cards to lose! Our room was spotless and there were nice quality sheets on the bed. The room was very warm which was great as it was -6 C outside but we were also able to open the window for fresh air which we loved as a lot of hotels do not allow this.We didn't eat breakfast so cannot comment on this but there are snacks and drinks available to buy in the reception if you need them. Will definitely stay again when we visit.

loved this hotel. booked with free parking and breakfast, as i eat what usually people have for lunch for my breakfast. staff was amazing and very helpful (we even got water for our town exploration, but i declined as i have filled a water bottle -mistake, as the water bottle was not enough and water filling stations aren't very wide spread in berlin). i loved the elevators and wanted to drive them just for the atmosphere and the music. also the concert in the evening was great - even after 20 km of walking we wanted to dance. room was clean and, in case of fire emergency, perfect for evacuation. i would recommend anyone to stay in the hotel - great experience! will repeat it if we get the chance and even if i lived in berlin, i would probably occasionally stay in the hotel just for the experience!