Reviews for Beverly Hills Hotels

Beverly Wilshire, A Four Seasons Hotel
4.5/5112 Reviews
Beverley Hills
It was the worst hotel. I stayed because it was the stage of Pretty Woman, but I am dissatisfied. Arrived by UBER from the road side. There was a bellboy, but he didn't even help me unload my suitcase from the car. I'm just standing there blankly. Even though I checked in after 16:00, there was no twin bed room that I had reserved. When I complained, I was told to wait for 20 minutes, so I reluctantly went to the front desk. I decided to wait on the sofa next to it, but it didn't come to tell me that the room was ready even after 30 minutes. When I asked what happened to the front desk, they said that they had forgotten about it, and I didn't even think they were apologetic. I had a cup of tea at a stylish restaurant on the first floor with a view of the outside, but even if I asked the guide to pay the bill, he wouldn't move. After 20 minutes, the fourth person finally paid the bill. I received the lowest treatment even though I stayed at a super luxury hotel. On top of that, the hotel union was on strike, and from 6:00 in the morning to noon, we put up placards in the hallway of the hotel and shouted drums and shouted loudly. It's noisy and I can't relax. In the room, there was a notice paper and earplugs saying that the strike would cause trouble. The strike seems to have no end in sight. If I knew there was going to be a strike, I should have informed them before my stay and had canceled it. Even though I paid a high price, it turned out to be the worst trip ever. I think I was clearly racist from the front desk, bellboys, waiters and other hotel staff. Because they were amiable to white customers. Employees working in such a hotel understand the feeling of wanting to strike.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.