Hotel berhampiran Rodeo Drive Walk of Style, Beverly Hills

最低のホテルでした。 プリティーウーマンの舞台だったと言う事で宿泊しましたが不満ばかりです。道路側からUBERで到着。 ベルボーイはおりましたが、思いスーツケースを車から降ろす手伝いもせず ぼーっと突っ立っているだけ。16時過ぎにチェックインするも予約していたツインベッドの部屋が無いとの事。クレームを言ったら20分待って下さいとの事なので、渋々フロント 横のソファーで待つ事にしましたが、30分経っても部屋が出来たと伝えに来ない。どうなったのかとフロントに言うと、あー忘れてましたという感じで、申し訳ないとは微塵も思わぬ態度。一階にある外が見える洒落たレストランでお茶をしましたが、案内係りに会計を頼んでも動かない。ウエーターに頼んでも動かない、20分経って4人目でやっと会計。超高級ホテルの認識で宿泊したのにもかかわらず最低の扱いを受けました。おまけにホテルの組合がストライキを行っており朝6時からお昼までホテルの中通路でプラカードを出して太鼓や大声を出してシュプレキコールを行ってました。うるさくてゆっくり出来ません。 部屋にはストライキで迷惑かけると言う知らせの紙と耳栓。ストライキは終息の気配が無いようです。ストライキが分かっていたなら宿泊前に知らせるべきですし、キャンセルしていました。高い料金を払ったのにもかかわらず最悪の旅になりました。私は思うには、フロント、ベルボーイ、ウェーターなどホテルスタッフから、明らかに人種差別を受けている感じを受けました。白人客には愛想良く対応していましたから。 こんなホテルで働いている従業員はストライキしたくなる気持が分かります。

My husband surprised me with a two night stay at this wonderful property for Mother’s Day. From the moment we arrived, we knew we were in for a treat. It was a last minute booking, but their concierge helped us book our spa and restaurant reservations. We couldn’t have been happier. Everyone from valet, front desk, bellman and housekeeping were so attentive! Thank you for a wonderful weekend we won’t soon forget!

Booked a three night stay here. Two couples. Check in was great. Given a welcome drink on arrival. Rooms were ready. Going up in the elevator it got stuck but we didn't mind cause mum got a fit of the giggles and nearly wet herself. Anyway.. Rooms were modern and smallish in size but had everything we needed. Great shower and coffee making facilities. Had drinks at the bar with other guests which was fun Rodeo drive doesn't bother me. I'm not into wasting tons of money so we went to the Queen Mary in Longbeach instead. Ate once in the restaurant. Food was great. Met many of the staff and they were all friendly and helpful. Met the manager too. He sat with us for a while talking about the hotel etc etc. He was a fun guy. Only thing we didn't like was the noise from the floor above but that was all. Just someone walking back and forward in high heels all night on wooden floor. Hardly the owners fault. Maybe one day he will put thick rugs down. But I wish him well. Hotel is named after his brother so I wish him every success.

スタッフの対応が良く、ビバリーヒルズ周辺のビジネス～デラックスクラスのホテルの中では上位であるように感じます。 館内や客室も清潔に保たれており、滞在におすすめです。

We recently visited The Mosaic for a two-night stay. The location of the hotel was excellent, on a quiet street just off Wilshire and a stone's throw from The Peninsula where we had business. Our room itself was fine, and quite reasonably priced by Beverly Hill standards. However, the room was right next to the elevator and directly across from the housekeeping station, which disappointed us considering that the hotel did not seem to be hosting very many guests during our stay. Couldn't we have been assigned a different room? Accordingly, it was noisy outside our room, particularly in the AM with the housekeeping staff doing their thing and the trash pickup outside on Monday morning. Speaking of housekeeping, we did not receive any housekeeping during our stay, and we were never informed that we would not be nor were we asked if we might like to have housekeeping during our stay. In addition, we booked a room rate as part of which we were to receive breakfast, but I don't think the restaurant/bar was even open during most of our visit, a fact that nobody mentioned to us when we checked in. And, we were charged a mandatory ”urban bundle fee” of $30 plus tax per day which was said to include a complimentary welcome drink (which we did not receive) and ”other valued added amenities” to which I have no idea what they are referring to because as far as I can tell we got nothing. And finally, we were charged $50 daily for parking which was neither valet nor was it even secured parking. So, all in all, not a bad place to stay location wise, but I do not like it when a hotel makes promises that they can't keep and doesn't even have the courtesy to tell you about it or apologize for their shortcomings.

Those who are looking for a hotel that goes above and beyond, The Peninsula Beverly Hills is the perfect choice. From the minute we walked into the door, the hotel was 5-star in every single aspect. The rooms are beautiful and handy, from the digital tablet that controls all the settings for your room, the printer under the desk, the radio and television, to the continually replenished plate of fresh tangerines on the table, the floral curtain design, and the unique monogrammed pillows that you get to keep. They are spacious and light, thanks to their floor to ceiling windows. The location is convenient, walking distance to Rodeo Dr and other main streets and shops in Beverly Hills. Not to mention that the hotel offers free drop-offs within Beverly Hills, in either their iconic Rolls-Royce Phantom, Cadillacs or BMW limousines, a fantastic way of getting around! The rooftop area is ideal, and you mustn’t miss out on visiting it during your stay. Due to the size of the hotel, it being smaller than the others in Beverly Hills, The Peninsula feels more exclusive, is less busy and it enables the staff to pay more attention to individual guests. The pool, rooftop, gym and spa are all top-notch facilities. The staff are excellent, the building is beautiful, clean and well maintained, the food at breakfast is all one can ask for and the garden and lobby are full of divine, fragrant flowers. Of all the places to stay in central Beverly Hills, nothing comes close to The Peninsula standard, the epitome of luxury. Final Scores: Location - 10 Cleanliness - 10 Comfort - 9 Facilities - 10 Staff - 10 Value for Money - 10 Total - 10/10

WOW! My wife and I stay at every level of hotels from Best Western To The Roosevelt to Waldorf Astorias...This one impressed. First of all, the Valet was absolutely their for every guest. Non-judgemental about having a motorcycle delivered to their location, they were even curious about the BMW r1800! Travis (I believe his name was, he is the boss) has an incredible crew, as he himself was very pro-active. Friendliest and most responsive valet service I have ever seen! The Front Desk.. Attentive and welcoming. Very knowledgeable and expeditious in their service. As you walk through the beautiful lobby, the front desk is right to your right, along with the concierge (Dave ROCKS!)...no lines (On Memorial Day), and forthrite information. The Food... So delicious, The rooftop dining had a more casual atmosphere, with beautiful view of the Bev Hills Mountains. The menu is delicious, and (relatively) cheap. About $200.00 will get you a ice dinner, dessert and wine. All with great service. They have a new wine manager, at the time this review was written, who is full of knowledge and energy. The first floor restaurant, Espelette, has a new Executive Chef, Stephen..French...Lively personality and loves greeting his guests. My recommendations? Try the Bronzini, both restaurants are superb. The rooftop makes it over potato, with asparagus, while Espelette allows the fish to shine utilizing sides to compliment. The fish in Espelette is dried for 72+ hours, and is full of flavor..The true winner, though is the eggs benedict...OMG the creamiest Hollandaise I have ever had the joy of tasting bar none! The eggs Benedict is served with either ham or salmon, try both! And the service is incredible! The Room... Beautifully appointed with a touch of class..A mattress on the bed worthy of this level hotel..And maid service multiple times a day, and on call. So you never come back to a messy room! 24 hour in room dining... The Bad.. The only issues we ran into were considered minimal..and IMO, no fault of this property. The reservation people claimed they were at the hotel...they were not..the gave us misinformation, which is par for the course with hilton reservations...a never ending battle. And the house car did not show for the pick-up..the concierge said that the driver had called wondering where we were, and we called wondering where he was! I still give this property 5/5.

比弗利希爾頓酒店，位置在洛杉磯比弗利核心地段，距離羅迪歐大道，星光大道，藝術博物館，蓋蒂博物館，聖莫尼卡都非常方便，周邊緊鄰高檔住宅區，比較安全。酒店服務很好，每天送40美元消費可以吃早餐，泊車也非常便利，門口valet態度很好，餐食不錯，有自助也可以點餐。衹是服務員每天會換，遇到不熟的會誤會，我們第三天要的自助，裏面有免費點的，可服務員推薦那款並不免費，我們以為是免費，結賬才發現。本來就沒吃完，有些浪費。設施有點老舊，但挺乾淨。

Upscale with a soul to it. Really liked the stay at Avalon. Wasn't chocked by all the design features though but indeed a very good hotel. Feels friendlier and less stiff than similar options in the city to my opinion.

I like this hotel comfortable and very good service