Ulasan Best Western Big Bear Chateau

Great hotel with fantastic breakfast buffet

乾淨，漂亮，包含早餐，還有游泳池。環境優雅，有大院子，典型的度假酒店。 位置方便，周邊環境好，大熊湖和雪山都非常漂亮。

酒店內部設施稍微陳舊了些，但非常乾淨。酒店環境非常棒，晚上還可以看到滿天星星。服務很熱情，早餐也不錯。離大熊湖小鎮很近，非常多的美食可以打卡。

早餐非常非常簡單。房間大小合適。有地下層房間沒有在預訂頁庇露。

很不錯，法式的酒店

淡季，人很少，沒啥設施。

服務還不錯

The Staff was Extremely helpful and professional, I love the complementary breakfast, I love that parking is included with the stay and there are plenty of spots, the location is fantastic and that’s why I’ve been coming back every year for the last 14 years!!

I wish housekeeping was automatic and not upon request. Also, the restaurant/bar area needs to be a bit more inviting. The tv was not working. The location was good/central.

My family had a great experience. We enjoyed the gym, game room, and hot tub. The room was on the small side but we had space for our luggage. The restaurant on site served tasty good portioned meals and the included breakfast was amazing, although it doesn’t open before 7am.

The property was fine. The staff was kind and attentive. However, the AC/heating was INCREDIBLY noisy. It turned on and woke my up in the middle of the night. I had to turn it off. It sounds like having a helicopter in your room. That is not acceptable. Also the quality of the breakfast was generally poor, mediocre food at best. I paid $400 for a night and I expected more.

I booked a double queen bed room but it was told there was a mistake and it is not available so after waiting for about half an hour I was given a king bed room. My elder kid had to sleep on the floor 😞

THE LOBBY IS BEAUTIFUL, THE ROOMS ARE HOME VIBES, AND THE BREAKFAST ＞＞＞＞ BEST BANG FOR YOUR BUCK FOR SUREEEE AT BIG BEAR, MAY THEY NEVER INCREASE THEIR RATES (FINGERS CROSSED) BECAUSE I WILL BE COMING BACK HERE FOR THE REST OF MY LIFE (: and btw i never leave reviews soooooooo believe me

Hotel rooms need updated usb plugs. Waters should be given to the guests upon arrival and in the rooms. Having a disability chair in the shower should be upon request and not in the shower when not needed. The shower head was hanging out of a 5 inch diameter hole. Breakfast is subpar.